The McKinsey 7S Model Implementation

Assess Your Strategy

• In the context of above case study following strategies are important to make their
decision making stronger and increase profitability.
• Operational excellence
• Innovation
• Customer focus

Look at your structure:

• Decentralized decision making and cross functional collaboration are required in this
case.
• Agile and adaptive structure bring flexibility and responsiveness.
• It will increase profitability and customer satisfaction.
Analyze Your System:

• Information system CRM, HRM and innovation management system can achieve
competitive advantage.
• Integrating these systems and aligning them with overall firm’s bring maximum
profit and competitive advantage.
 Record Shared Values:
• Innovation, customer satisfaction, customer value, quality of the product and
adaptability are should be their shared values.
• Every employee must have innovative mindset.
• It will increase customer satisfaction and profitability of the company.

Take Note Of Your Style:

• Transformational style is required to bring competitive advantage and customer
satisfaction.
• Transformational style is also affective for the motivation of employees.
• It bring positive culture in the company.
 List Your Staff:
• Staff must include strategic planner, market analyst and innovation manager.
• Industry knowledge, problem solving, and market research expertise are their basic
skills.
• Through this company will achieve competitive advantage and maximum profit.

Assess Their Skills:

• Creativity and strategic thinking are required in this case.
• It will improve their competitive advantage and increase customer loyalty.
• Strategic thinking and innovative mindset improve decision making.