The document discusses marketing information systems (MKIS), which systematically collect, analyze, interpret, store, and disseminate internal and external market information to marketers on a regular basis. It describes two types of MKIS - for managers and for operational sales and marketing activities. The importance of MKIS is that it recognizes and evaluates customer needs and wants, records communication between firms and customers, and attracts potential customers. However, limitations include that MKIS software is expensive, requires new skills, depends on databases, and is not always preferred.
The document discusses marketing information systems (MKIS), which systematically collect, analyze, interpret, store, and disseminate internal and external market information to marketers on a regular basis. It describes two types of MKIS - for managers and for operational sales and marketing activities. The importance of MKIS is that it recognizes and evaluates customer needs and wants, records communication between firms and customers, and attracts potential customers. However, limitations include that MKIS software is expensive, requires new skills, depends on databases, and is not always preferred.
The document discusses marketing information systems (MKIS), which systematically collect, analyze, interpret, store, and disseminate internal and external market information to marketers on a regular basis. It describes two types of MKIS - for managers and for operational sales and marketing activities. The importance of MKIS is that it recognizes and evaluates customer needs and wants, records communication between firms and customers, and attracts potential customers. However, limitations include that MKIS software is expensive, requires new skills, depends on databases, and is not always preferred.
Roll No :- 221117 MARKETING INFORMATION SYSTEM (MKIS) • Meaning And Defination of MKIS
MKIS refers to the systematic collection, analysis, interpretation, storage
and dissemination of the market information, from both the internal and external sources, to the marketers on a regular, continuous basis. TYPES OF MKIS
MARKETING INFORMATION SYSTEMS FOR MANAGER
MARKETING INFORMATION SYSTEM FOR OPERATIONAL SALES AND MARKETING ACTIVITIES
IMPORTANCE OF MKIS
o RECOGNISES CUSTOMER’S NEED AND WANT
o EVALUATES CUSTOMERS’ NEED
o RECOERDS COMMUNICATION BETWEEN FIRMS AND CUSTOMERS