Monitoring-Market Led Programme

Kick-Off Presentation
Team Structure

Sheeja Nair
(Senior Head)

Suhail Mir Rajat Outsourced CMA

Sachdeva Team

Sanjaya
Pradan Sachin Sharma

Swati Rautela Utpal Kumar

Social Team IT Team

NSDC Employees

Consultant Partners
 Key Activities: Social & Fin Monitoring
 Social
 Update to Ministry on overall performance of NSDC
Monthly  Performance evaluation as per term sheet
Activities  Performance update email to all Training partners
 Update to Nominee Directors
 Financial
 Interest & Principal Repayment Tracking
 Social
 Conference calls
Quarterly  Site/Center visits
Activities  Call Validation and Evaluation: Candidates, Centers and
Employers
 Financial
 Tracking of UCs to be submitted by Training Partners for analysis
Annul  Analysis of fund disbursement request
renewal and  Evaluation of performance based on milestones achieved against
Disbursement target for fund disbursement and annual renewal of partnership
Process certificate.
 TP rating framework
 Key Expectations from TPs…………1/2
 Registration and data upload on Skill India Portal (SIP) on real time basis

 TP and scheme registration to be done within 14 working days from date of kick-of
meeting.

 Courses and centers to be created on SIP and get the same approved from
monitoring team well in time for batch creation

 Enrollment and batch creation to be updated on SIP on real time basis

 Branding Guidelines to be followed by all the TPs

 All training partners need to comply with NSDC Branding Guidelines with respect to
training centers, course content, certifications etc.

 Training Partners can write to NSDC for support/advice on implementing of NSDC

branding
 Deadline for submission of required documents – UC, AFS etc.
 UC for every quarter is to be submitted by 15th of first month of the next quarter

 Annual Financial Statements to be submitted by 31st October

 Key Expectations from TPs…………2/2
 Attendance of conference calls

 Conference calls to be used more effectively to raise concerns and for discussion
regarding business growth, training model, UC analysis etc.

 TPs are required to appoint either an informed SPOC or a key staff involved in the
project to attend the conference call

 Response to UC Clarifications

 It is mandatory for training partners to provide response to the clarifications sought on

UC analysis post submission of UC within 7 working days

 Doubts can be clarified over conference calls

 Proper Documentation

 Registration forms , Government ID proofs, placement proofs, declarations in case of

self-employed and up-skilled and also MoUs/Contracts with key clients

 Documents are validated by the monitoring team during center visit

 Course Alignment Process

TPs are required to align all their active courses to QP-NOS

For new course addition, an undertaking needs to be submitted on the
alignment of courses to QP-NOS, basis which the approval is provided for
such courses
QP-NOS If QP-NOS are available, the courses need to be aligned within 30 days of
signing the Undertaking
If QP-NOS are not available, an exceptional approval for 3 months is
provided during which the partner is expected to align the courses to QP-
NOS
In case of non-availability of QP-NOS after 3 months, a fresh undertaking
needs to be submitted on the alignment of courses as soon as QP-NOS are
prepared

Undertaking Undertaking-QP- Undertaking-QP-

Undertaking-QP- Undertaking-QP-
NOS Not Available_Funded NOS Not Available_Non-Fund
NOS Available_Funded NOS Available_Non-Funded
 Sector Addition Process
Addition of new courses in sectors that are not part of Agreement/ Term
Sheet, a request for sector addition needs to be submitted to the
Monitoring team
Self declaration
Sector addition for sector addition_v3

Market led request Information forma

All Training partners need to submit an undertaking (on stamp paper and
Programme
notarized) mentioning additional training target for the new sector, over
and above the targets in the Agreement/Term Sheet

In case of CSR/industry sponsored trainings Work Order/MoU for

conducting training in the new sector also to be enclosed

Central/state In case the sector is being added for uploading data on SDMS for
Govt. Funded certification from SSC under Central/State Government funded scheme.
Scheme  The same must be added by submitting the required format of
Undertaking along with the Work Order from the respective Government
Department
Self declaration
for sector addition_v3
 Training & Placement Criteria

Candidates completing a training program are deemed to be trained only

after their certification is done either by training partner or through a
Trainings
third party (Assessment Agency) or a Sector Skill Council (as per the terms
of the Agreement signed with NSDC)

Besides general placement, trainees may also be considered as placed in

the exceptional scenarios listed below:
Trainees who successfully complete the course and are certified but
desire to start his/her own Business (Self-Employment)
Placements Trainees who are already employed but joined the training program for
up-skilling

Note: Above conditions are applicable subject to submission of proper documents

Training providers are advised to keep required proofs of placement (Offer
Letter), up-skilling [Letter from Employer (Corporate up-skilling) or
Undertaking (individual up-skilling)] and self-employed (Undertaking)
 Correspondence with Monitoring Team
 Ticketing Tool-Symphony
 Symphony ticketing tool is an incident management solution used to receive, track,
manage and resolve customer requests.
 For faster resolution, all SIP technical issues shall be communicated through
Symphony management tool only.

 NSDC SPOC:
 All day to day business operations related discussions/issues shall be communicated
through email to your assigned SPOC from NSDC
 Assigned SPOC details with all communication details will be shared with all TPs

 Key Steps in Process Flow

 All the TPs will be given login id and password for their key SPOCs to NSDC
 TPs can log in and raise a ticket under the relevant issue category
 Progress on the ticket is recorded under the details of each ticket and can be
monitored by all the stakeholders
 A notification is sent to the SPOC from TPs whenever the status of ticket is changed
TP Hub: Overall Profile of NSDC TP
 Objective:
 The objective of the application is to create a platform where Training Partners
can present their consolidated skilling portfolio view to NSDC along with their
contributions and achievements and the same is published on NSDC website

 Key Highlights
 Senior Management and SPOC will be shared the login credentials to update
their profile monthly on TP Hub
 TPs can provide information on their achievement in various skilling schemes
apart from fee-based program
 The platform also provides space to upload the videos of key skilling
testimonials
 An automatic reminder is sent to all the key contacts of TPs on 1 st of every
month to update the profile
 The profile will be published on NSDC’s website to enable its access to all the
stakeholders within and outside the skilling ecosystem
 NSDC TP Rating Framework

A robust TP rating framework has been created to rank the TPs basis
their achievement on selected social and financial parameters.
Scores of each TP are calculated on identified parameters and shared
with respective TPs to highlight their performance.
Some of the parameters which are not available on SIP are referred
from TP Hub.
TP rating framework intends to:
 Evaluate and benchmark TPs basis their social and financial performance under Market led
program and reported in Skill India Portal (SIP)
 Help in identification of best performing and top-ranking TPs
 Help in developing an incentive mechanism for good performing TPs
 Help in mitigating risk both at TP level as well as NSDC level
 Help in early identification of poor performing TPs
 Help in sharing performance of TPs with MSDE, Central schemes (PMKVY, DDGUKY, NULM, etc.)
and other State Skill Mission
Parameters considered - TP Rating
Financial Parameters 22. Assessment of view on the promoter/director/senior
1. Interest coverage ratio (ICR) management of the entity
2. Operating profit margin (OPM) 23. Assessment of view on operational compliance and
3. Debt to equity ratio (DER) quality of reporting
4. Collateral coverage ratio (CCR) 24. End use of NSDC funds
5. Days past dues (DPDs)
6. Management Salary to total opex (STO)
Social parameters
7. Rent to total opex (RTO) 1. Total Number of Trained candidates (as reported on
8. Current Ratio: for cash flow analysis (CR) SIP)
9. Percentage of achievement of revenue against 2. Total Placement vs Training (as reported on SIP)
budgeted (% revenue achievement) 3. Geography covered
10. % PAT achievement against budgeted 4. Number of operational centre vs total centre
11. Operating profit trend (OPT) 5. Growth rate in training (Y on Y growth)
12. Net worth trend (NWT) 6. Number of fee-based training vs total training
13. Contingent liability (% to TNW) 7. Difficult geography covered - LWE District/ J&K/
14. Realizability of debtor North East
15. Average collection period (in days) 8. Trainer vs student ratio
16. Number of tranches due but not availed 9. Positive Validation on Verification Calls
17. Financial Restructuring Request like extension of 10. Number of TP level affiliation/ accreditation
term, moratorium, etc. during the year (ISO/International collaboration)
18. Any other loans from FIs without approval from NSDC 11. Site Visit (Data from TCV App)
19. Any Significant related party transaction impacting 12. Fixed to mobile Centre ratio
the business 13. Self-Run vs Franchised Centre ratio
20. Any adverse actions taken by NSDC against the TP 14. NSQF Level of Training
21. Any adverse finding by Auditors 15. Skill Loan Facilities to candidates
22. Any adverse management audit observations 16. Compliance to NSDC Branding Guidelines
 Fee Structure
NSDC has rolled out a Fee Structure Plan applicable to all the training partners started from
1st April, 2017. Highlights of the same are provided below:
S.N. Type of Fee Amount of Fee/Charges

1 1% of the loan amount (refundable in case of drawdown of loan 1 year of

Commitment Fee Deposit
approval)

2 Partial disbursement of loan

INR 25,000/- beyond the disbursement schedule specified in loan agreement
tranches

3 Renewal Charges for NSDC INR 1,00,000/- (at time of issuance of Annual Partnership Certificate)
Partnership Status (Applicable for Non-funded Training Partners only)

Charges of 1% on the undrawn loan amount, subject to a maximum amount of

4 Foreclosure Charge INR 6,00,000 (in case the training target achievement is below 70% as on date of
foreclosure request)

5 Sector Addition INR 10,000 per sector if it is not part of the Agreement

Click here 
To access the policy document Fee Structure Roll Addendum to fee
Out Plan structure
Incentive Policy (for funded TPs)
 NSDC has also rolled out Incentive Policy to encourage and incentivize our Funded
Training Partner(s) to:
 conduct training(s) in difficult geographies & serve the disadvantaged sections of
the society
 Achieving the highest standard(s) in training and placement numbers

 The performance of the Training Partner(s) would be assessed annually as per the
approved process and guidelines

 The incentive would be provided in the form of reduction of Interest rate for the
corresponding financial year in which the aforementioned parameters in the policy are
achieved

 The incentive amount shall be set off against the final quarterly loan instalment and
the Training Partner shall be required to service the reduced amount, thus calculated
Click here 
To access the policy document
Thank You

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