This document describes an integration process between Azure Active Directory and ServiceNow to sync user manager data using delta sync. The process involves using an API management proxy to call the Microsoft Graph API to fetch direct manager data for users without manager data in ServiceNow. It then updates those users' manager data in ServiceNow from the information retrieved from Azure AD.
This document describes an integration process between Azure Active Directory and ServiceNow to sync user manager data using delta sync. The process involves using an API management proxy to call the Microsoft Graph API to fetch direct manager data for users without manager data in ServiceNow. It then updates those users' manager data in ServiceNow from the information retrieved from Azure AD.
This document describes an integration process between Azure Active Directory and ServiceNow to sync user manager data using delta sync. The process involves using an API management proxy to call the Microsoft Graph API to fetch direct manager data for users without manager data in ServiceNow. It then updates those users' manager data in ServiceNow from the information retrieved from Azure AD.
ServiceNow Delta Sync - Provision filter Issue ServiceNow User Manager Delta Update from Azure AD
Send users list API Management
Integration Process Proxy call to fetch Direct Manager of User Pass-through API Response - Direct Get users without managers Data Manager Fetch users Manager Data Update user manager having Manager GET Direct managers data Microsoft Graph Data Storage API Response - Direct ServiceNow managers Data