KIKShift Business

Development
“The goal is to make our problems better ones that are easier to solve.”
 Current Problems faced by the Workshop

• Employees are low on morale and efficiency.

• Weak financial fundamentals.
• Low task success rate.
• Disorganised and cluttered environment.
• Low customer satisfaction. (Possibility)
• Miscoordination in general task completion.
• Inability to retain or appeal to skilled mechanics.
• Lack of an incentive system.
• Non- Inclusive work environment.
 Business Proposition
• Restructure the workshop by implementing business protocols, procedures,
directives, and psychological principles to foster growth and create a positive
environment for employees and customers.

• Enhance employee morale, growth, and efficiency through inclusive practices and
opportunities for professional development.

• Improve customer satisfaction and retention rates by elevating task execution

standards and techniques.

• Increase business profitability and profit margins through data analysis techniques
for informed procurement and fund management decisions.
 Stage 1 : Policy, Procedures & Directives
along with Data Collection.
The strategic business development plan includes -
1. Policies, Procedures and Directives that employees will have to follow.
2. The collection of comprehensive data.
3. Ensuring workforce compliance to passed Policies, Procedures and Directives.
4. Preparing associated employees for a seamless transition to a digital database
system.

By employing these initiatives, the workshop aims to foster operational excellence,

data-driven decision-making, and technological advancements, ultimately leading
to enhanced performance and sustainable growth.
 Implementation of Policies, Procedures, and
Directives.
• The plan involves the introduction of innovative policies, procedures, and
directives to streamline operations, enhance efficiency, and promote
organizational growth.

• By incorporating strategies, the aim is to establish a forward-thinking framework

that will drive the workshop's success.

Refer to Essential Policies, Procedures and Directives.

 Initiation of Data Collection.
• A comprehensive data collection process will be initiated to gather-
1. Monthly Vehicle Intake & Deliveries.
2. Vehicle Turnaround Time. (based on type of Job)
3. Profit and Loss Margins on each car, classified further based on type of Job.
4. Returns on Investment into Raw Materials. (Financial Expenditure on Raw
Materials)
5. Returns on rate of Labour. (Wages)

This meticulous data collection approach will provide valuable insights to guide
informed decision-making and facilitate a deeper understanding of key performance
indicators.
 Data Entered into Spreadsheet.

Graph analyzing companies Yearly Growth. Graph analyzing EBITDA for FY 2022
Data is entered into system. Data is then filtered according to time.

Data extraction that can guide newer Policies, Procedures and Directives.
 Enforcement of Workforce Compliance.

• Multiple occasions from the past have shown us how rules are implemented but
close to none of them are adhered to by employees.
• Efforts will be made to ensure strict adherence to all policies, procedures, and
directives across the entire workforce.
• A rigorous monitoring system will be implemented to guarantee compliance with
established guidelines, fostering a culture of discipline, professionalism, and
consistent adherence to standards throughout the organization.
Mechanic Checklist. Floor Manager Checklist.
 Essential Reforms for Stage 1 : Revised
Employee Work Schedule:
• Existing Shift Timings: 9:30 AM until 7:30 PM (10 Hours)
Revised Shift Timings: 9:30 AM until 6:30 PM (9 Hours)

• Under the revised work schedule, employees are granted a limited exception to arrive late
for up to three days per month. Subsequently, for each day beyond the stipulated three-day
limit, a fine of Rs. 100 will be deducted from the salary of the respective employee.
FIXED LUNCH AND TEA BREAK TIMINGS
• Rationale for Implementation: The rationale behind implementing this revised work
schedule stems from the observation that crucial working hours in the initial quarter of the
day are being wasted, with employees present but failing to initiate productive activities.
This adjustment seeks to address this inefficiency and ensure optimal utilization of working
hours.
 Essential Reforms for Stage 1 : Weekly
Employee Feedback Meetings.
• Weekly Employee Feedback Meetings: A weekly team meeting will be scheduled every
Friday at the conclusion of the workday.
• Discussion Focus: The agenda of these meetings will center around addressing the
challenges and concerns faced by employees within the workplace.
• Enhancing Employee Engagement: By providing a platform for employees to voice their
opinions and concerns, the objective is to foster a sense of inclusion and empower them to
take initiative. This approach aims to cultivate a positive attitude among employees,
instilling a genuine sense of belonging within the work environment, specifically within
the Workshop.
 Essential Reforms for Stage 1 : Updated
Job Cards
• Eliminate unnecessary data entry for Vehicles.
• Updated to Include Process Flow checklist.
• Increased depth of detail provided for each task taken up by
employees.
• Allocates responsibility to employees along each step taken towards
completion of a project.
 Sample
Job Card
Process Flow Checkpoint sheet to be added to Physical Job Card
 Readying Associated Divisions for Digital
Database Transition Phase.
• Preparation will be undertaken to facilitate a seamless transition phase
towards a digital database system.

• Steps will involve equipping associated divisions with the necessary

resources, training employees on digital platforms, and creating a
supportive environment that embraces technological advancements.

• The aim is to optimize data management and enhance operational

efficiency by embracing digital transformation.
Diagram showing current data entry system.
Diagram showing immediate access provided to entire workforce using cloud based storage at 1 st
stage of file creation.

Various types of Files can be shared with the entire workforce as soon as it is created such as proformas,
invoices, cash vouchers etc.
 Risk Assessment & Mitigation

• As with any new venture, there are inherent risks that can be
associated with a project’s processes. However, some strategies
can help mitigate these risks as well as anticipate the consequences
of these risks. These strategies can be used to identify, assess,
evaluate and monitor risks and any accompanying consequences.
• Risk mitigation refers to the process of planning and developing
methods and options to reduce threats—or risks—to project
objectives.
 Risk Mitigation Strategies.
1. Contingency Planning: Developing backup plans or alternative courses of action to address
potential risks or uncertainties. This may involve identifying potential problems in advance and
outlining steps to be taken if those risks materialize.
2. Regular Monitoring and Evaluation: Implementing a system to continuously monitor and evaluate
key performance indicators (KPIs), employees, and other relevant factors. By staying proactive and
regularly assessing the business environment, you can identify emerging risks and take appropriate
actions in a timely manner.
3. Strong Supplier and Vendor Management: Establishing effective relationships with reliable
suppliers and vendors, conducting due diligence, and implementing performance metrics and
contractual safeguards. This can mitigate risks related to supply chain disruptions, quality issues, or
dependence on a single supplier.
4. Employee Training and Development: Providing comprehensive training programs to employees to
enhance their skills, knowledge, and awareness of risks. This can help in building a risk-aware
culture and empower employees to identify and mitigate potential risks in their areas of
responsibility.
 Future Stages of Development

1. Stage 2 :

• Digital database transition phase.

• Worker incentive and review system implementation.
• Employee training and Development.

2. Stage 3 :

• Re-Strengthening the Financial Integrity of the

Organisation.
• Workshop Re-Investment Plan Development.