THE

COMMUNICATION
PROCESS
Group 1 presentation​
INTRODUCTION
COMMUNICATION

• Is a human activity
• Is a complex process
The communication process 4

THE COMPONENTS
OF THE
COMMUNICATION
PROCESS
Sender
message
channel
receiver
feedback
THE SENDER
• A sender is a person who encodes and sends the
message to the expected receiver through an
appropriate channel
MESSAGE
• The information that is exchange between
communicators
CHANNEL
• The space in which the message is transmitted
RECEIVER
• A receiver also known as decoder
FEEDBACK
• Is a verbal or nonverbal process in which a team
member shares his or her feelings or perceptions
about another team member’s action, behavior or
words.
 10

TYPES OF
COMMUNICATION
• Verbal communication
• Non verbal communication
• Audio communication
• Visual communication
 11

Verbal communication-
involves the use of spoken or written words to convey a message.

Nonverbal communication-
includes facial expressions, body language, gestures, and eye
contact includes facial expressions, body language, gestures, and
eye contact
 12

Audio communication-
refers to the use of sound or spoken words to convey a message.

Visual communication-
Visual communication, on the other hand, involves the use of
visual elements to convey a message.
 13

MODELS OF
COMMUNICATION
LINEAR MODEL
INTERACTIVE MODEL
TRANSACTIONAL MODEL
ARISTOTLE’S MODEL
LASWELL’S MODEL
SHANNON AND WEAVER’S
MODEL
SCHRAMM’S MODEL
The communication process 14

SUMMARY
At Contoso, we believe in giving 110%. By using our next-generation
data architecture, we help organizations virtually manage agile workflows.
We thrive because of our market knowledge and great team behind our
product. As our CEO says, "Efficiencies will come from proactively
transforming how we do business."
Presentation title 15

Linear models — Only look at one-way communication.

The most prominent linear models of communication are:
1.Aristotle’s model of communication
2.Laswell’s model
3.The Shannon-Weaver model
The communication process 16
Presentation title 17

Interactive models — They look at

two-way communication. These are the
following:
1.The Osgood-Schramm model
The communication process 18
Presentation title 19

Transactional models — They look at two-way

communication where the message gets more complex
as the communication event progresses.
20
21
22
23
 Presentation title 24

QUIZ TIME!!!
 25
1. _______is the response provided by the receiver to the sender.

2. _______is the content or information transmitted by the sender.

3. The ______ is the intended recipient of the message.

4. The ______refers to the medium used to transmit the message.

5. The _______initiates the communication process by encoding their thoughts, ideas, or messages into a form that the
receiver can interpret.

6. Type of communication that refers to the use of sound or spoken words to convey a message.

7. What model is one-way communication.

8. Type of model that is two-way communication where the message gets more complex as the communication event
progresses.

9. the most popular model of communication is ________.

1
THANK YOU
GROUP 1
KHATE ISABELLA
LINDSAY ONG
AERYN SHIEKA
RECHIE AMANDO
SARAH MUSTAPHA
SHARJAH ABBAS
KOBE AGBAYANI