Professional Documents
Culture Documents
ISP Leader
ISP Leader
Leadership in
European Companies
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 1
Transformational and Charismatic Leadership
The conceptual link between both concepts
Transformational Leadership
Bass/Avolio (1990) : Transformational Leadership Development. Manual for the Multifactorial Leadership Questionnaire.
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 2
Transformational leadership, Charisma and Firm Performance
Our mandatory paper for today (Boehm et al., Leadership Quarterly)
N=150 firms.
Training your
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 6
Charismatic leadership
Training your charisma
Research shows that leaders’ charisma has a profound effect on followers’ performance.
Experiments have proven that charisma can be learned and improved considerably by using
various charismatic leadership tactics (CLTs).
For those interested in a more nuanced presentation of John Antonakis, you can refer to this video:
Antonakis, Fenley, & Liechti (2012) https://www.youtube.com/watch?v=beF6paCaXlg
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 9
Charismatic leadership
Dimensions of charisma
Delivery (Pathos)
Animated voice
Facial expressions
Gestures
Goal
Develop a personal, outstanding speech.
Reflect about and use charismatic leadership tactics.
Instructions
Use one of the scenarios provided to prepare a 3-minute speech.
Use the CLTs introduced before (i.e. frame, substance, delivery).
Note: Each student prepares a speech for 3 minutes; you have plus or minus one minute
leeway. The maximum time for a speech is 4 minutes. This speech will be delivered in
English. You only need to deliver the speech – No Powerpoints or overheads are needed.
Please use a realistic scenario and realistic names (e.g., do not say company “xyz”).
Also, you are talking non-stop for 3 minutes. Do not have any interaction with the supposed
person/s you are talking to. Just deliver a speech without pretending to receive interaction
feedback from anyone.
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 11
Charismatic leadership
Training Charismatic Leadership Techniques (CLTs)
Scenarios
Assume one of following scenarios for your speech (if you wish you can do another realistic
scenario and each person can do a different scenario if they wish - I am just giving you some
ideas to get you thinking of what you could do). Imagine that you are a manager of a division of
a multinational company…
…One of your managers is underperforming. You are pulling him/her in to give them a “pep”
talk and put him/her back on track. Prepare a four minute speech, where you “lay it out.”
…The new product launch has been a disaster. You are addressing your team with the goal of
turning around the situation. Prepare a four minute speech, where you explain your thinking.
…The CEO wants to transfer you to another division. You have much to do still in your current
division and cannot imagine leaving; try to convince your boss to not transfer you. Prepare a
four minute speech, where you inform your boss of your position.
…Because of economic justifications, you have to relocate with your team to another city that
is 100km away. Prepare a four minute speech, to convince them.
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 12
Charismatic leadership
Training Charismatic Leadership Techniques (CLTs)
Goal
Experience the communication of a personal, outstanding speech.
Instructions
Work in teams of 3-4 members.
Every member provides the speech developed before to his/her team or unit.
Film each other with the cellphone of the person that provides the speech.
Directly after the speech follows a self-assessment by the speaker and a
feedback by every group member on the persuasiveness of the speech
(assessment of CLTs used).
Please use the enclosed assessment sheets for this exercise.
Afterwards please answer in your group the following questions:
What is important when communicating a speech in an inspirational and convincing
manner?
What are your most important lessons learnt?
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 13
Summary: Becoming a goal-oriented, transformational
and charismatic leader
The leadership role is different but complementary from the managerial role
The New Leadership school proposes a combination of
Objectives and Rewards (transactional leadership)
Vision and Charisma (transformational leadership)
Transactional leadership focuses on clear, individualized goal agreement, management by
exception, and contingent reward, taking into account followers’ strength and maturity level
Transformational leadership is based on role-model behavior (idealized influence),
enthusiasm for a vision (inspirational motivation), new challenges (intellectual stimulation),
and personal development (individual consideration)
Transactional and transformational leadership complement each other
Charisma is a key component to be an efficient communicator and transformational leader.
Charisma can be trained and is based on frame, substance and delivery
Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 14
University of St.Gallen (HSG) Center for Disability and Integration (CDI)
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9000 St.Gallen 9000 St.Gallen
Switzerland Switzerland
+41 71 224 21 11 +41 71 224 31 90
info@unisg.ch contactcdi@unisg.ch
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Center for Disability and Integration – University of St.Gallen ISP Course Leadership in European Companies 15