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    E-commerce refers to the buying and selling of goods or services over the Internet. There are four main types of e-commerce: business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), and consumer-to-consumer (C2C). The e-commerce process involves a customer placing an order online, the order being fulfilled by a warehouse, and the order being delivered. Some pros of e-commerce are reduced prices and the ability to shop anywhere, while cons include the inability to examine products in person and the risk of online theft. The Indian e-commerce industry is expected to become the second largest in the world by

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    E-COMMERCE (BUSINESS COMMUNICATION)

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    E-commerce refers to the buying and selling of goods or services over the Internet. There are four main types of e-commerce: business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), and consumer-to-consumer (C2C). The e-commerce process involves a customer placing an order online, the order being fulfilled by a warehouse, and the order being delivered. Some pros of e-commerce are reduced prices and the ability to shop anywhere, while cons include the inability to examine products in person and the risk of online theft. The Indian e-commerce industry is expected to become the second largest in the world by

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    11 views10 pages

    E-Commerce (Business Communication)

    Uploaded by

    deeepshahh
    E-commerce refers to the buying and selling of goods or services over the Internet. There are four main types of e-commerce: business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), and consumer-to-consumer (C2C). The e-commerce process involves a customer placing an order online, the order being fulfilled by a warehouse, and the order being delivered. Some pros of e-commerce are reduced prices and the ability to shop anywhere, while cons include the inability to examine products in person and the risk of online theft. The Indian e-commerce industry is expected to become the second largest in the world by

    Copyright:

    © All Rights Reserved
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    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 10

    E-COMMERCE

    BY - SAKSHI MISHRA

    MM2325174
    WHAT IS
    E-COMMERCE
    - Commonly known as Electronic
    marketing.
    - Ecommerce, also known as
    electronic commerce or internet
    commerce, refers to the buying and
    selling of goods or services using the
    internet, and the transfer of money and
    data to execute these transactions.
    TYPES OF E-COMMERCE

    • There are four traditional types of ecommerce, including B2C (Business-


    to-Consumer), B2B (Business-to-Business), C2B (Consumer-to-
    Business) and C2C (Consumer-to-Consumer).

    • Business-to-Business (B2B)is one of the most common types of e-


    commerce. This is when a transaction of goods or services occurs between
    two businesses.
    • Business-to-Consumer (B2C) the most common form of e-commerce, B2C occurs when
    a business sells a good or service to a consumer. For example, Netflix engages in B2C e-
    commerce when it sells its service to viewers. The entire transaction occurs online.
    • Customer-to-Customer (C2C)These transactions rely on a third party to act as an
    intermediary.
    • Customer-to-Business (C2B) C2B is similar to C2C in that an intermediary is often
    required. In this transaction, the consumer acts as a seller and the business acts as a buyer.
    PROCESS OF E-COMMERCE

    • Customer places an order in your eCommerce system


    • Order details are extracted from your eCommerce system and entered into your business
    software
    • Order is passed to the warehouse to be processed
    • Order is placed for fulfilment
    PROS

    • No checkout queues.
    • Reduced prices.
    • You can shop from anywhere in the world.
    • Easy 24 hrs of access.
    CONS

    • Unable to examine products personally.


    • Probability of online theft.
    • Only 1/9 stock is available online.
    • It is expected that the Indian e-commerce industry will
    FUTURE OF E- be the second-largest e-commerce market in the
    COMMERCE IN world by 2034 outperforming the US. Small and
    medium-sized E-commerce companies can gain from
    INDIA large players by keeping customer care at the fore.
    That, alongside co-activity from the government, will
    take Ecommerce to its pinnacle in India.

    This Photo by Unknown Author is licensed under CC BY


    THANK YOU.

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