PLAN| DO| CHECK| ACT

Developing Continuity
Strategies
Module 4

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Public Service Continuity Planning
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MODULE OBJECTIVES
Upon completion of the module, the
participants will be able to:
1. Identify appropriate continuity strategies
for mission essential functions; and
2. Determine recovery requirements by
establishing the Order of succession,
Delegation of authority, Continuity
facilities, and communications
requirements.
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Public Service Continuity Planning
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The Plan, Do, Check, Act (PDCA)

Cycle

PUBLIC

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Public Service Continuity Planning
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Determining Continuity
Strategies

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Public Service Continuity Planning
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What are Continuity Strategies?

A strategic approach by an
organization to ensure its
recovery and continuity in
the face of a disaster or
other major incidents or
business interruptions.
(BCI Glossary 2015)

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Public Service Continuity Planning
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Determining
Continuity Strategies
1. Define recovery of critical activity and
take account of non-critical activities.
2. Define appropriate incident response.
3. Determine recovery within defined period
including resources.
4. Determine how relationships with
stakeholders will be managed and
external parties involved in recovery.
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Public Service Continuity Planning
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Determining
Continuity Strategies
The major recovery Im-
pact
factors that an of
organization must Cost Inac-
tion
consider before it
chooses the right RTO
PSCM strategy
include:

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Public Service Continuity Planning
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Continuity Resources to Recover Critical

Activities
Documented Continuity
response critical asset
requirements:
1. People
2. Building/Facility
3. Technology
4. Supplies/Supply chain
needs
5. Customers/Stakeholders
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Public Service Continuity Planning
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PSC Strategy Options

(vital records)

• Organization’s failure to recover after a

disaster is the loss of its records.
• Ensure backup copies of vital records
• Ensure backup copies are duplicated and
stored offsite

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Public Service Continuity Planning
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PSC Strategy Options

(vital records)

• Work-in-progress or documents not yet

copied and sent offsite should be placed
in locked fire-resistant cabinets.
• Consider commercial
records storage companies

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Public Service Continuity Planning
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PSC Strategy Options

(Accounting, Finance, Payroll)
• Increase amount of petty cash held in
reserve
• Maintain contact with banking and
financial institutions, and
regulatory agencies.
• Streamline approval for funding requests
and expense reimbursement.
• Develop manual work-around procedures.
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Public Service Continuity Planning
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PSC Strategy Options

(Facility / Building)

• Install backup generator

• Enter into a service level agreement
• Maintain listings of alternate sites
or temporary workspace

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Public Service Continuity Planning
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PSC Strategy Options

(People)

• Transfer staff and work to a surviving site;

• Suspend operations that are not time
sensitive;
• Build dedicated alternate site
• Have staff work from home
• Consider Employee Assistance benefits;

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Public Service Continuity Planning
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PSC Strategy Options

(People)
• Prequalify contractors;
• Ensure clear lines of succession are
written into the plan.
• Develop strategies for
employees displaced by a
disaster.

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Public Service Continuity Planning
 Screenshot of the OCD SocMed Report of OCD BARMM
initiatives during their COVID-19 Response Operations.

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Public Service Continuity Planning
 ISOLATION ROOM for Personnel
with COVID 19 related symptoms
during daily symptoms assessment.
FOOT DISINFECTION to all entrance 
of office buildings.

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Public Service Continuity Planning
  Provision of QUARANTINE KITS to
all WFH personnel which includes digital
thermometer to be used during daily health
monitoring reporting sent via Social Media
Platforms per Service / Units with HR
representatives.

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Public Service Continuity Planning
  OWWA They
launched the “Hatid-
Sundo sa Stranded
OFWs” to provide free
transportation for OWFs
to and from NAIA.

 Free shuttle ride from

MOA to Antipolo, Marikina
City boundary for all health
& stranded workers.

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Public Service Continuity Planning
Determining Recovery
Requirement

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Public Service Continuity Planning
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Determining Recovery Requirement

Orders of succession are a formal,
sequential listing of organization positions
(instead of specific names of individuals)
that identify who is authorized to assume
a particular leadership or management role
under specific circumstances. They enable
an orderly and predefined transition of
leadership within the organization.

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Public Service Continuity Planning
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Orders of succession
DESIGNATED
ALTERNATE ALTERNATE ALTERNATE
MEF FUNCTION-
1 2 3
HOLDER

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Public Service Continuity Planning
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Determining Recovery Requirement

A delegation of authority provides

successors with the legal authorization
to act on behalf of the Head of Agency
or other officials for specified purposes
and to carry out specific duties.

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Public Service Continuity Planning
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Determining Recovery Requirement

• Continuity facilities refer to

continuity and devolution sites where
essential functions are continued or
resumed during a continuity event.
• Alternate sites
• Devolution sites

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Public Service Continuity Planning
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Alternate Sites
• Hot Sites
• Warm Sites
• Cold Sites

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Public Service Continuity Planning
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Alternate Site

The Quezon City General Hospital has meanwhile set up makeshift

health facilities, including tents where persons under investigation
(PUI) will be checked and an isolation room where PUIs will be
confined.
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Public Service Continuity Planning
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Alternate Site

Earthquake victims receive care in the parking lot of a government

hospital in Cebu on October 15, 2013 as identified field hospital.

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Public Service Continuity Planning
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Telework
- An arrangement between the agency/
bureau and personnel that allows its
personnel to work in an approved site
outside the office.

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Public Service Continuity Planning
 PLAN| DO| CHECK| ACT

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Public Service Continuity Planning
 PLAN| DO| CHECK| ACT

  Release of OCD
Memo re WFH Guidance
during MECQ in the NCR.

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Public Service Continuity Planning
 PLAN| DO| CHECK| ACT

MOBILE
WORK

- Allows personnel to do its functions

outside a fix area or during commute.

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Public Service Continuity Planning
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Determining Recovery Requirement

Call Tree a structured

cascade process that
enables a list of
persons, roles and/or
organizations to be
contacted as a part of
information exchange.

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Public Service Continuity Planning
 PLAN| DO| CHECK| ACT

Communication Hierarchy of
Flow Communication

1) Text 1hr
2) Call 2hrs
3) Social Media 8hrs
4) Radio 12hrs
5) Emergency 24hrs
Contact
Home Visit 72hrs
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Public Service Continuity Planning
 PLAN| DO| CHECK| ACT

SUMMARY
Continuity and recovery strategies are
important to ensure the restoration and
continuance of operations and lessen
future organizational failures.

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Public Service Continuity Planning
 PLAN| DO| CHECK| ACT

MODULE OBJECTIVES
Upon completion of the module, the
participants will be able to:
1. Identify appropriate continuity strategies
for mission essential functions; and
2. Determine recovery requirements by
establishing the Order of succession,
Delegation of authority, Continuity
facilities, and communications
requirements.
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 PLAN| DO| CHECK| ACT

LEARNING INSIGHT

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 PLAN| DO| CHECK| ACT

Questions?
Please reserve them for the next open forum
session

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 PLAN| DO| CHECK| ACT

Module Evaluation
Password: XXXXXX

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 PLAN| DO| CHECK| ACT

References
McClory, David. (2020 April 14). What is Business Continuity? Retrieved from
https://mistofmanagement.net/2020/04/14/what-is-business-continuity/

Rie, Irish.(nd). Disaster Recovery Plan. Retrieved October 20 2020 from

https://slideplayer.com/slide/14398805/

Gibson, Darill. (nd). Cold, Warm and Hot sites. Retrieved October 20 2020 from
https://blogs.getcertifiedgetahead.com/cold-warm-and-hot-sites/

Mughal, Usman Ali. (2014 July 12). Recent Trends in IT Industry. Retrieved from
https://www.toptrendythings.com/2014/07/recent-trends-in-it-industry/

Insperity Staff. (nd). Managing remote employees: 7 tips and best practices. Retrieved
October 20 2020 from https://www.insperity.com/blog/managing-remote-employees/

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References
McConville, Sheila. (2020 June 6). Automated Mass Notifications Comes to Aldersgate.
Retrieved from http://aldersgateyork.com/wp-content/uploads/2020/06/June-2020.pdf

Synecticgroup. (2016 November 28). Top 3 stresses for business owners & how to
manage them. Retrieved from
https://www.synecticgroup.com.au/top-3-stresses-for-business-owners-and-how-to-mana
ge-them/

Porter, Michael. (nd). Azquotes. Retrieved October 20 2020 from

https://www.azquotes.com/quote/234639

Layson, Mer and Bollozos, Walter. (2020 May 18). Libreng Sakay ng DoTR sa mga
health workers Magpapatuloy. The STAR. Retrieved from
https://www.philstar.com/pilipino-star-ngayon/metro/2020/05/18/2014741/libreng-sakay-n
g-dotr-sa-mga-health-workers-magpapatuloy

De Villa, Kathleen. (2020 March 14). LGUs step up efforts to contain, combat COVID-19.
Retrieved from
https://business.inquirer.net/292521/lgus-step-up-efforts-to-contain-combat-covid-19

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References
Mungin, Lateef. (2013 October 15). Dozens dead as magnitude 7.1 earthquake hits
Philippines. Retrieved from
http://edition.cnn.com/2013/10/14/world/asia/philippines-earthquake/index.html

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