TRAVEL GUIDE

TO SINGAPORE
Keep a print of this Information Dossier at hand.

Unrestricted
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PRE DEPARTURE
Things to do before travelling to Singapore.
THINGS TO COMPLETE…
 Vaccination Certificate issued in India- hard copy

 Vaccination Acceptance Letter- hard copy

 Need to complete this step before travelling.
 Check https://safetravel.ica.gov.sg/arriving/general-travel/fully-vaccinated

 Electronic Arrival Card with Health Declaration

 https://eservices.ica.gov.sg/sgarrivalcard/

 Self administered Antigen Rapid Test, remotely supervised by an approved ART provider in Singapore, 48 hrs before
travelling.
 https://safetravel.ica.gov.sg/arriving/general-travel/fully-vaccinated
 https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/list-of-approved-art-providers-for-remote-supervised-self-swab-for-overseas-tra
vellers-(01042022).pdf

 Downloaded TraceTogether App on mobile. See next page...

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TRACETOGETHER APP

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THINGS TO CARRY….
 Medicines and doctor’s prescription for them
 Pen
 Visa Letter (IPA Letter)- hard copy
 Passport
 Currency- around 300 SGD (Singapore Dollars) for emergency purpose
 Forex Card- for emergency purpose
 Fully charged phones
 This dossier in hard copy

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AIRPORT ARRIVAL
Guidelines for arriving at Changi Airport, Singapore.
 IMPORTANT THINGS TO
REMEMBER…
 Switch off Data Roaming services on your Indian SIM card.

 Always keep your Passport and Visa Letter with you. Don’t even hand it to your co-passenger.

 Don’t lose the baggage slip that was given to you during check-in, along with your boarding pass. Best
to stick it on to your boarding pass.

 Don’t exceed Duty Free allowance. Prohibited substances include Posto, chewing gum. If in doubt, ask
me before travelling.

 I recommend taking seats A. That would be window seat, on the left side of the aircraft. While landing,
you might get a good view of the city.

 If ever required, feel free to ask an Attendant for Assistance. 7

 BEFORE LANDING
 Before deboarding, collect Disembarkation Card (see right)
from flight crew. They normally distribute this well in advance
of landing. Best to fill it up while you are still in air. Will
explain the black circle later when explaining Immigration….

 Before deboarding, the flight crew will also announce the

baggage belt number for you to collect your check-in baggage.
If you miss the announcement, you can ask them when leaving
the aircraft.

 For COVID safe measures, this may not be applicable right

now as declarations are digital, so FYI only.

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 AFTER LANDING
 You will exit the aircraft, go via an aerobridge into the
airport terminal. You will be at L2 (level 2) of the
building

 Once inside, check for the “Arrival” sign. It will look

like as shown on the right. Yellow Text on black.
Follow the Arrivals signs.

 You might have to walk a long way, so feel free to use

the travellators, safely.

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 AFTER LANDING….
CONTINUED……
 As you follow the “Arrival” sign. You will arrive at an open area with
duty free shops. Feel free to explore and take pictures!

 You can connect to free wifi. Search for “Wifi@Changi”. If you do,
good idea to drop me a message on Whatsapp now.

 Always remember, if you are lost just follow the Arrivals sign…. It
will take you the right way.

 You will need to head towards Immigration counters now. The

Immigration counters are downstairs in L1 (level 1). Look for the sign
shown on the right.. Take either the escalator or lifts, beside this sign.
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 Queue Up Here
IMMIGRATION Automated Gates

Special Assistance
 The escalator or lift will bring you to this large hall
in L1 (Level 1).
 See those people queueing up? Stand behind any
queue. Keep you boarding pass, visa letter,
disembarkation card and my personal details ready.
 In case you have lost or forgotten the
Disembarkation Card, not to worry. On one side of
the Hall, you’ll see a counter with Disembarkation
Cards. They are categorised in many languages, so
pick one in English.
 Once at the Visa Officer’s desk, they’ll do the
Further Info:
needful. If asked for a purpose of visit, you can give
my details and say that you are emigrating. You’ll see some people head towards the PINK automated gates. Those are for Singapore
 The Visa Officer will give you back one half of the Residents only. You can’t use them so don’t go there.
Also, do you see that big counter on the right? Those are for special assistance and further
Disembarkation Card (remember the black circled
checks, if required. You may be asked to do there, since you are arriving as a Long Term
part in the photo? That part). DON’T lose this. Pass holder, for the first time.
You’ll need this when leaving Singapore. 11
 BAGGAGE
 Once you clear Immigration, you will arrive
straight at the Baggage Claim carousels.

 The carousels will have sign boards on top, with

the flight details.

 Collect your checked in baggage. Make sure to

match your baggage slip with the tag on the
baggage.

 If your baggage is lost or damaged, ask any

attendant there to point you towards the Lost and
Found Counter. The counter will be tucked away
right behind the Baggage Claim area. 12
 CUSTOMS
 Once you have collected your baggage, walk
towards the customs counter. You’ll clearly spot
them from the sign boards…. Customs written in
GREEN and RED.

 Follow the GREEN channel, as you have nothing

to declare.

 Normally you’ll just walk straight through unless Further Info:

the Customs officer asks you to scan your bags.
If you did have goods with you that needed to be
declared, or needed duty paid on it, you would have
gone to the RED Channel. In this case you wont.

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 ARRIVALS HALL
 Once you cross Customs, you’ll go
through a glass door and straight into
the Arrivals Hall.

 I will meet you here.

 There’s only one door and I will be

standing right in front of it. So cant
miss me. 

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LINKS
 Interactive Map of Changi Airport. You’ll be in Terminal 3.
https://www.changiairport.com/en/maps.html#15.34/1.356873/103.98636/-67

 Walkthrough Video of Changi Airport, Terminal 3

https://www.youtube.com/watch?v=ypzDtZy1BSk

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CONTACT DETAILS
Dibyadarshi Ghosh
Indian National, E-Pass Holder
FIN Number: G5368632Q, Passport Number: P6311750
Phone: +65 9066 1674
Residential Address and your Accommodation: 129A Lorong L Telok Kurau, #03-16, Singapore
425603

 Emergency Contact
Atreya Biswas
Phone: +65 8656 5681
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CONVEYANCE
Guide to using Trains, Buses, Taxis and walking.
 TRAIN (MRT) Fig 1

 Remember to carry…..
 EZ Link Card (fig 1)
 Cash, including loose change
Fig 2
 Credit card for emergency
 Umbrella
 Preferably comfortable shoes
 MRT Map

 Look for the street signs (fig 2) to approach nearest MRT

station. Fig 3

 Approach Turnstile  Tap EZ Link Card on area marked

by RED arrow in fig 3.

 Go Up or Down the escallators (as applicable) to enter 18

platform.
 Fig 4
• Wait for train at the correct side. Trains
will be going in two directions. Normally
signs show the direction of the train route
by the last station on that line (fig 4). If
confused, look for Route Map (fig 5). Or
check on your printed MRT Map.
Fig 6
• Also most stations have a screen showing
the arrival timing of the next train. (Fig 6)

• Once inside train, follow the

announcements and the Screens to get Fig 5
down at the right station. There will be a
Route Map with Flashing lights (Black
Arrow) and a Blue Signboard with the
approaching station (Red Arrow). (fig 7).

• Remember, the seats nearest to the doors

are Priority seats for Elderly, Disabled,
Pregnant and Children.
Fig 7 19
 Once you exit train, you can either
Fig 8
 Exit station, or
 Transfer to another line (if it’s a junction).

 If transferring to another line, follow the

signs to connect to that line. For example-
Fig 8 shows directions to transfer to North-
East Line (Purple) OR Downtown Line
(Blue).
Fig 9 shows directions to transfer to North
East Line (Purple) OR Way out (to exit
station).

 If exiting station, you’ll need to tap out from Fig 9

the turnstiles in the same way you entered.

 You can travel as much up and down the

lines as you want. Your EZ Link card will be
automatically charged based on the Station
you entered and the Station you exit.
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 Download MRT Map from below link
 https://www.lta.gov.sg/content/dam/ltagov/getting_around/public_transport/rail_network/image/tel2_s
m-20-03-en-exp.png
 You can also collect MRT Map from Airport, Train stations, Info Counters, etc.

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BUS
Fig 1 Fig 2

 Remember to carry…..
 EZ Link Card
 Cash, including loose change
 Umbrella
 Preferably comfortable shoes
 GPS enabled phone.
 SGBusLeh Mobile App.
 Review bus journey in Google Map-
including stop to get on and off.
Fig 3 Fig 4
 Approach bus stop. Each bus stop will have
a chart of the buses numbers and its route.
Refer Fig 1, greenish colour board. Also
FYI, each bus stop has a Stop number. Fig
2 shows bus stop # 52051 in Navy Blue.
 Check on SGBusLeh App to find out the
next bus timing. Note the Bus Stop
number. Fig 3
 Each Bus will have the numbers displayed
on the front. Fig 4 22
 Enter Bus from front door. See door
Fig 5 Fig 6
locations in fig 5
 Tap EZ Link Card on machine. There
will be two machines each, at both
doors. Fig 6.
 FYI, there are priority Seats on buses
for elderly, disabled, pregnant and
children. Fig 7.
 Be aware of where to disembark.
Older buses don’t indicate route maps! Fig 7 Fig 8
Monitor on Google maps.
 When your stop is approaching, press
the RED button. Otherwise bus will
overshoot your stop!! Fig 8.
 Tap EZ Link Card on machine before
exiting. You can tap on any one.
 Exit Bus from middle door.
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 TAXI
 Using Mobile App
 Comfort Delgro: App for Metered Taxis.
Accepts Online Card and mobile payment only.
App works like Uber.
 Grab: Equivalent to Uber and works just the
same.
 Need to register Card for payment.

 Street Hail: Can take Metered taxis from any

Taxi Stand, or from roadside.
 Taxi’s can only stop at Double Yellow Line
marked areas on road.
 They wont stop near bus stops, junctions, or
zigzag lines.
 Available Taxis will have GREEN sign on
top (See Fig 1 yellow taxi). Booked Taxis
will have RED sign on top (see fig 1 blue
taxi). If you have booked through Mobile
App, the sign will read “ON CALL” in RED.
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 WALKING
 Very Well connected pavements and walkways
 DON’T Jaywalk! Cross only at designated pedestrian crossings.
 X-ing with traffic signal
 Wait on RED
 Press Round Metal Button on side post (if button not available, wait.
The signal is automated). Fig 2.
 Cross on GREEN. Watch for the timer.
 Note in Fig 1 that cars take left turn even when pedestrians are
crossing. Don’t worry, they must give right of way to pedestrians, so
they’ll wait until you cross. Still, be careful and focussed when
crossing.
 X-ing without traffic signal
 Check for approaching vehicles before crossing.
 Vehicles have Right of way
 Only small lanes and alleys may have this.
 X-ing with yellow flashing beacon. Fig 3
 Check for approaching vehicles before crossing.
 Vehicles will stop on spotting you.
 Allow them to stop completely before crossing. 25
 Pedestrians have Right of way
RULES WHEN
OUTDOORS
 Chewing gum is prohibited
 Always need to carry DP card/
IPA letter.
 No eating or drinking on public
transport.
 Follow Covid Measures.

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FOOD GUIDE
Basic Guide on Singapore Hawker Centre system and norms.
Hawker Centres and food courts are unique to Singapore
and probably the best part about it! Meant for daily meals
for the whole population. Don’t worry about the quality and
hygiene, they are very well regulated.
Few things to remember though.
• Only cash payments.
• Fully Self Service. Pay as you collect.
• Their menus are displayed on boards. Give them the item
number when ordering.
• You’ll find Chinese, Indian, Malay, Western and many
more. Just explore. Each food court will have a drinks
counter.
• Always mention whether you want to “Eat here” or “take
away”. Guide on local lingo-
• If you have restrictions on certain type of meat, best to
ask the seller.  Makaan: food

• Most sellers know English but can be heavily accented.  Meenoom: drinks
Keep you request short and simple.  Da Bao: takeaway
• Carry your own spoons. Chinese shops will only have  Teh: Tea (Teh “O” is black, Teh “C” is with milk,
chopsticks. add “kosong” in suffix to mean without sugar)
• Best to take your food on a Tray, available at each  Kopi: Coffee (same principle applies as in tea)
counter.
 Xie Xie Ni: Thank You
• Clear tray after eating, check for available return counter.
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LOCAL LAW ENFORCEMENT
 Singapore is very safe, however just in case…

 Police Emergency (For immediate police assistance)

999
 Emergency SMS (For immediate police assistance if it is not safe to talk)

71999
 Police Hotline (To provide crime-related info to police)

1800 255 0000

 Traffic Police Information Hotline (For traffic-related enquiries)

6547 0000
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EMERGENCY MEDICAL
SERVICE
 Medical Emergency (For immediate assistance)

995
 Emergency SMS (For immediate assistance if it is not able to talk)

71995

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 HAVE A SAFE JOURNEY, AND…
WELCOME TO SINGAPORE!

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