Introduction to

Knowledge Management
& K4Health Project

Presented by
Daniel Adero, KM Specialist
About K4Health
Our Mission

To improve family planning and reproductive

health services as well as other health
services in low-and middle-income countries
through the creation, capture, synthesis,
curation, sharing and application of
knowledge.
Our History
• We have been sharing family
planning and global health
knowledge for more than 40 years
Our Structure
• Funded by USAID
Global Health Bureau,
Office of Population
and Reproductive
Health

• Implemented by:
– Johns Hopkins CCP

• In partnership with: © 2011 Tom Oldham , Courtesy of Photoshare

– FHI 360,
IntraHealth and
Management
Sciences for Health
Who We Work With

• USAID Washington and Mission staff

• Ministries of Health
• Local NGOs
• District-level clinic managers
• Professional associations
• International donors and regional intergovernmental
organizations
Our Approach

• We use the S-Process

to build and implement
theory-based, strategic
and systematic KM
programs
• The S-Process has 5
steps:
• Assess Needs
• Design Strategy
• Create and Iterate
• Mobilize and Monitor
• Evaluate and Evolve
Core Activities

• Provide access to
evidence
• Connect health workers
to knowledge
• Implement digital health
solutions
• Work with partners to
strengthen internal
capacity and health
systems
• Conduct research on KM
interventions
Introduction to KM
History of Knowledge Management
Simple Definition

Knowledge management is a
systematic process of collecting
knowledge and connecting people
to it so they can act effectively.
Aims of Knowledge Management

The aims of knowledge management include:

•Applying the collective knowledge of the

entire workforce to achieve specific
organizational goals

•Curating knowledge that is most important to

the organization

•Ensuring that people have the knowledge

they need, where they need it, when they
need it, and in the format they need it in
Knowledge Management
Misconceptions
Knowledge management means implementing expensive
technology.
Technology is important but technology alone won't improve a company's
knowledge management or make it more competitive.

Knowledge management means creating huge, unwieldy

databases.
Knowledge yields value when people know where it is, know how to access
it; know it will help them

Knowledge management is a new idea

Knowledge management contributes to succession planning, workforce
development growth and quality management but it should not be labeled
as a FAD
KM is a Systematic Approach

A systematic knowledge management

approach supports:

1.Transfer of tacit knowledge and

expertise into explicit knowledge that can be
shared and used by the intended audience

2.Collaboration empowers individuals and

health practitioners to work more effectively,
facilitates decision making and helps
achieve better health outcomes
 Knowledge Management Components

Attitudes, Workflows,
culture,
capacity, skills,
best practices,
motivation, standards,
organization, procedures.
vision.

Platforms, databases, websites,

analytics, automation, social media
Thank You