PRESENTATION ON BUSINESS GROWTH WITH EMPLOYEE SATISFIED

WHAT DOES BUSINESS MEANS

A business (also known as enterprise or firm) is an organization engaged in the trade of goods, services, or both to consumers.[1] Businesses are predominant in capitalist economies, where most of them are privately owned and administered to earn profit to increase the wealth of their owners. Businesses may also be not-for-profit or state-owned. A business owned by multiple individuals may be referred to as a company, although that term also has a more precise meaning.

B- BEST FIRM U- UNDERSTANDING S- SINCERE I- INVESTMENTS PLANS N- NEGOTIATING E- EFFICIENT EMPLOYEES S- SAFETY S- SECRUITY

WHAT DOES EMPLOYEE MEANS

An individual who works part-time or fulltime under a contract of employment, whether oral or written, express or implied, and has recognized rights and duties. Also called worker.

An employee is best when people barely know he exists, when his work is done they will say: We did it ourselves.
~ Lao-Tzu, c. 600 B.C.

And Leadership is the art of getting someone else to do something you want done because he wants to do it.
~ Dwight D. Eisenhower, 1890 - 1969

Key Topics
Business contracts in the workplace Job satisfaction and employee morale Theories of employee motivation Job satisfaction and employee motivation Managerial styles of business

Satisfied Employees Are More Productive and More Committed

Job Satisfaction:
MORALE
TURNOVER MORALE Degree of enjoyment employees derive from doing their jobs

High Morale:
An overall positive employee attitude toward the workplace

Low Turnover:
A low percentage of employees leave each year

TURNOVER

Highly Motivated Employees Are Critical to Business Success

Motivation:
The set of forces that cause people to behave in certain ways

Classical Behavior: The Hawthorne Studies Contemporary

The Human Resources Model

Theory X and Theory Y
Theory Y
People are energetic. People are ambitious and seek responsibility. People can be selfless. People want to contribute to business growth and change. People are intelligent.

Theory X
People are lazy. People lack ambition and dislike responsibility. People are selfcentered. People resist change. People are gullible and not very bright.

Hierarchy Needs of an Employee

General Examples
Self-Fulfillment Status Friendship Stability Shelter

SelfSelfActualization Actualization Needs Needs Esteem Needs Esteem Needs

Social Needs Social Needs
Security Needs Security Needs Physiological Needs PhysiologicalNeeds

Organizational Examples
Challenging Job Job Title Friends at Work Pension Plan Salary

Two Factor Theory

Business Factors
Supervisors Working Conditions

Employee Factors
Achievement Recognition

Interpersonal Relations
Pay & Security Company Policies & Administration Growth

The Work Itself

Responsibility Advancement & Growth

Satisfaction

Satisfaction

Expectancy Theory

Individual Effort

Individual Performance

Organizational Rewards

Personal Goals RewardsPersonal Goals Issue

EffortPerformance Issue

PerformanceReward Issue

Equity Theory

Employees evaluate their treatment relative to the treatment of others

Inputs: Employee contributions to their jobs

Outputs: What employees receive in return

The perceived ratio of contribution to return determines perceived equity

Strategies for Enhancing Job Satisfaction and Morale

Reinforcement/behavior modification
Management by objectives Participative management and empowerment

Job enrichment and job redesign

Modified work schedules

Reinforcement / Behavior Modification Theory

Punishment
When negative consequences are attached directly to undesirable behavior

Positive Reinforcement
When rewards are tied directly to performance

Management by Objectives
Collaborative Goal-setting
Communicating Organizational Goals & Plans
Meeting

Collaborative Goal Setting & Planning

Periodic Review

Evaluation

Setting Verifiable Goals & Clear Plans

Counseling Identifying Resources

Participative Management and Empowerment

Increasing job satisfaction by encouraging participation Team management represents a growing trend

Job Enrichment and Job Redesign

Job Enrichment: Adding one or more motivating factors to job activities Job Redesign: Designing a better fit between workers and their jobs Combining tasks Forming natural work groups Establishing client relationships

Modified Work Schedules

Work share programs Flextime programs and alternative workplace strategies Telecommuting and virtual offices

Advantages

Disadvantages

More satisfied, committed employees Less congestion

Challenging to coordinate and manage Poor fit for some workers

Managerial Leadership

The process of motivating others to work to meet specific objectives

Five Fundamentals of Business Practices

Challenge the process Inspire a shared vision Enable others to act Model the way Encourage the heart

Leadership at General Electric

Four Es of GE of employee

A high energy level

The ability to energize others around common goals

The edge to make tough decisions The ability to consistently execute and deliver on promises

Motivation and Leadership in the Twenty-first Century

Motivation
Security and pay are no longer enough

Leadership
Coach mentality Diversity Flexibility

Conclusions
Describe business contracts Discuss the importance of job satisfaction and employee morale Summarize the most important theories of employee motivation Describe strategies to improve job satisfaction and employee motivation Discuss different managerial styles of business

Thank-you