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Principles of Management (Riya Agrawal)
Principles of Management (Riya Agrawal)
~ Riya Agrawal
CONCEPT OF CONTROLLING
Controlling can be defined as that function of management which helps to seek planned results from the
subordinates, managers and at all levels of an organization. According to Louis Allen, “Control means to
guide something in the direction it is intended to go.”
Controlling is a regulatory activity and is rightly treated as the “soul of management process”.
Without planning there will be nothing to control. Along with this, it is equally true that without control,
planning will be only an academic exercise.
To check or verify
To regulate
To curb or restrain
CHARACTERISTICS OF CONTROL FUNCTION
Past-oriented controls :
• These measures results after the process. They examine event in a
particular period in the past. E.g. accounting records and inspection of
finished goods. These controls are used to plan future behavior.
Future-oriented controls :
• These are designed to measure results during the process so that action
can be taken before the job is done. They serve as warning posts to
direct attention rather than to evaluate. E.g. cash flow and fund flow
analysis.
ELEMENTS IN CONTROL PROCESS
1) Setting/Establishing targets:
In this step of control process, actual performance is compared with the expected performance in order to find out
deviation. The causes of such deviation are studied for suitable remedial measures as a manager cannot change
instantly whatever wrong has already taken place. For example, shortfall in the production maybe due to high rate of
labour absenteeism.
In this step of control process, suitable corrective measures are taken at the appropriate levels to avoid possible
deviations in future. Here, the purpose is to improve the performance in the future. The manager responsible for
control has to take the corrective measures and see that such measures are given effect in the right manner.
As deviations can be removed only through the execution of corrective measures an inbuilt feedback mechanism is
required. Thus, the feedback mechanism is important in the control process.
IMPORTANCE/ADVANTAGES OF CONTROL
Avoids deviation
Avoids wastage
Objectives oriented