WRITING

PROFESSIONAL
CORRESPONDENCE
CONTENT
01 INTRODUCTION
04 GUIDE QUESTIONS IN AN
INTERVIEW

02 WRITING RESUME
05 MOCK INTERVIEW

03 WRITING APPLICATION
LETTER
WHAT DO YOU
PREPARE
WHEN YOU
APPLY FOR A
JOB?
• Resume
• Application letter
• Confidence
RESUME
a short written description of your education,
qualifications, previous jobs, and sometimes also your
personal interests, that you send to an employer when
you are trying to get a job
OBSERVE THE
A
DIFFERENCE B
A is a CV and B is a Resume
A B
RESUME VS
CV
The CV or Curriculum Vitae presents a full history
of your academic credentials, so the length of the
document is variable. In contrast, a resume
presents a concise picture of your skills and
qualifications for a specific position, so length
tends to be shorter and dictated by years of
experience (generally 1-2 pages)
 KEY FEATURES
OF A RESUME

1 2 3 4
HEADING EDUCATION EXPERIENCE SKILLS AND INTEREST
HEADING

Profession/ Jobs you do

Full name
Permanent or temporary address
phone number
e-mail address
 EDUCATION

Degree and Major field of study

-Include the name and the location of the school
- date graduated/ positions handled
- indicate any scholarships, awards or academic
achievements received
 EXPERIENCE
- Begin listing all of the paid and unpaid work experiences in reverse chronological
order even the jobs have no relation to one’s present career objective.
- Include company name, address, title and dates of experience/if the applicant is still
connected there, out starting month/year-present.
-Describe the tasks and responsibilities .
Start each phrase with the verb

be honest with the experience information for most employers conduct candidate’s
backgrounds.
 SKILLS
computer skills
communication skills
language skills
others
 OVERALL TIPS!

1. Do not use full sentences

2. Quantify your experiences
3. Check and recheck spelling and grammar
4. Do not use abbreviations and acronym
5. Do not include salary information
APPLICATION
LETTER
Also known as a cover letter, an application letter is a summary of
your strongest and most relevant skills and abilities that will be
expanded in your resume or selection criteria. It introduces you to
potential employers and highlights your suitability for the position you
are applying for.
 PARTS OF THE
APPLICATION
LETTER
• Date
• Heading (OPTIONAL)
• Inside Address
• Salutation
• Body
• Complimentary Close
• Signature Line
• Enclosure
 PARTS OF THE
APPLICATION
LETTER
Date
Note: The day you submit the application

Inside Address
Full name of the addressee
Position/Title
Company/Department/Organization
Address
 PARTS OF THE
APPLICATION
LETTER
Salutation
The greeting in a business letter is always formal.
Standard: Sir/Madam:

When using the word "Dear" , it always includes the

person's last name.
 PARTS OF THE
APPLICATION
LETTER
Body

First Paragraph- intention to apply and the position you are

applying

Second paragraph- Comprehensive details of educational

background and experiences (also include any national
examination passed

Third paragraph- highlight your skills

Fourth paragraph- Extend gratefulness for taking the time to

review your paper
Contact information
 PARTS OF THE
APPLICATION
LETTER
The Complimentary Close
This short, polite closing ends with a comma.
It begins at the same column the heading does.

The Signature Line

Skip two lines (unless you have unusually
wide or narrow lines) and type out the name to
be signed.

Enclosure
Common Questions in a Job Interview
Common Questions In a Job Interview

Tell me a bit about yourself

It’s still best to prepare a brief statement that indicates what, in your recent
past, has led you to be sitting in front of them in your interview.

“I developed an interest in events management during my second year of

university while I was on the student events committee. I’d love to utilise my
degree as well as the skills I picked up while coordinating events. This role
seems perfect for that because...”
Common Questions In a Job Interview

Why do you want to work here?

Do advanced research about the company

“I saw on your company blog that you partner with a lot of charities and
organisations. Environmental issues are particularly close to my heart after
taking a semester on it at a university that had a big focus on corporate
waste. When I looked at your competitors, it’s clear that you are leading
the way in your industry on this important topic.”
Common Questions In a Job Interview

How have you demonstrated leadership qualities at

university?
Consider group projects you’ve taken charge of while at university, as these
are perfect examples of how you had to take the reins, make tough
decisions and influence others in order to achieve success.

For example:
“I was team leader for a four-week project at university. The role involved
assessing my team’s skills and attributes and coming up with a plan that
meant everyone involved had to do a task they were good at but also
enjoyed. There were a few glitches along the way, but I’m glad it wasn’t all
smooth sailing. Otherwise, I wouldn’t have learnt how to deal with issues
such as team conflict, tight deadlines and being put on the spot when a
decision had to be made.”
Common Questions In a Job Interview

What are your strengths and weaknesses?

Always mention your weakness with how you plan to improve on it, that
way, you are spending less time on the negative and focusing more on the
positive, which is how you are looking to improve this under-developed
area. For example:

“My time management skills were not the best in high school, but I’ve
found that through completing my degree, I quickly learnt how to prioritise
multiple tasks and meet tight deadlines. So it’s something I want to keep
working on when I’m in full-time employment.”

Highlight your strengths that match up to the role requirements.

Common Questions In a Job Interview

Where do you want to be in five years’ time?

it’s okay to say you don’t know exactly where you want to be, but try and
have an idea around certain key areas of the role or department. For
example:

“I know I want to learn X and X skills, which is why I’m so excited about this
role and this company – I think I’ll develop personally and professionally
here. If I had to say exactly, I’d like to be in a position where I can make a
positive change by contributing to decision-making, as well as leading and
inspiring a team. So that might mean stepping into a team leader role
before stepping into a senior management role.”
Common Questions In a Job Interview

Why should we hire you?

This is where you really need to sell yourself to the hiring manager. Tell them
what you think you can bring to the team, and be sure to mention the skills
that are required – and potentially lacking since you can fill this gap. For
example:

“What I lack in years of experience, I make up for in my ability to learn

quickly when I’m really passionate about something. When I saw your job
ad, and from talking to you about the role today, I know this job is
something I would be passionate about, and I’m confident I could add a lot
of value to your team.”
Common Questions In a Job Interview

Do you have any questions for us?

Never say no to the opportunity of asking questions during the job

interview. Even if the interviewer has covered all the points you wanted to
query, ask them to go into more detail about one of the points they
mentioned.
 LET'S
THANK YOU! WORK
TOGETHER