MEKUS MEKUS

MANAGEMENT

CONTROL
SYSTEM
 Program Outcomes:
QualityExamine
Factors the such
affecting
Management
Managing
Illustrate Control
interpersonal
control;
Concept talents a
andDeming
principles;
information
System for
such Concept,
manager
Quality must
management;
control develop
– concept and
effective
types andcontrol;
Emerging
methods;
process;
quality
Total Quality
toFeatures
be effective
of as a
effective
Techniques
management
Management – of andand
issues
concept
leader control
and change
control.
challenges
techniques
agent.
 INTENDED
Factors
Quality affecting such
Management
Managing
Illustrate
control;
Concept
Control
andDeming
principles;
information
System for
such Concept,
LEARNING
Quality management;
control – concept and
effective
types andcontrol;
Emerging
methods;
process;
quality
Total Quality
OUTCOMES
Features
management
Management
of effective
Techniques of andand
–issues
concept
control
control.
challenges
techniques
 Factors
Quality affecting such
Management
Managing
Illustrate Control
control;
Concept andDeming
principles;
information
System such Concept,for
Quality management;
control – concept and
effective
types andcontrol;
Emerging
methods;
process;
quality
Total Quality
Features of
Techniques effective
of andand
management
Management –issues
concept
control
control.
challenges
techniques INTENDED
LEARNING
OUTCOMES
 Factors
Quality affecting such
Management
Managing
Illustrate Control
control;
Concept andDeming
principles;
System such Concept, information for
types and process; Quality management;
control – concept and
effective
Emerging
methods; control;
quality
Total Quality
Features of effective Techniques of andand
management
Management –issues
concept
control
control.
challenges
techniques INTENDED
LEARNING
OUTCOMES
 Illustrate Control Managing
System such Concept, information for
types and process; effective control;
Features of effective Techniques of
control
control. INTENDED
Factors
Quality affecting such
Management LEARNING
control;
Concept andDeming
principles;
Quality management;
control – concept and
OUTCOMES
Emerging
methods; quality
Total Quality
management–issues
Management andand
concept
challenges
techniques
 Illustrate Control Managing
System such Concept, information for
types and process; effective control;
Features of effective Techniques of
control
control. INTENDED
Quality Management such Factors affecting LEARNING
Concept and principles;
Quality control – concept and
control; Deming
management;
OUTCOMES
methods; Total Quality Emerging quality
Management – concept and management issues and
techniques challenges
Management Control System (MCS)

A management control system or MCS is a framework

that allows organizations to compare the actual

outcomes with their goals and objectives set by them.

The results of MCS are considered for making

important decisions about the future course of action

within the organization. This system can be formal or

informal.
-Wallstreetmojo Team
“A LEADER IS ONE WHO KNOWS THE WAY,
GOES THE WAY, AND SHOWS THE WAY”

-JOHN C. MAXWELL
 FOLLOWING
CHARACTERISTICS,
SKILLS, AND
TALENTS THAT A
LEADER MUST
POSSESS: (Manvi
1.
Sharma)
FLEXIBILIT
Y
 FOLLOWING
CHARACTERISTICS,
SKILLS, AND
TALENTS THAT A
LEADER MUST
2. ACTIVE
POSSESS: (Manvi
LISTENING
Sharma)
SKILLS
 FOLLOWING
CHARACTERISTICS,
SKILLS, AND
TALENTS THAT A
LEADER MUST
3.WIDE
POSSESS: (Manvi
Sharma)
KNOWLEDGE
 FOLLOWING
CHARACTERISTICS,
SKILLS, AND
TALENTS THAT A
LEADER MUST
POSSESS:4.(Manvi
RESULTS-
Sharma)
DRIVEN
APPROACH
 FOLLOWING
CHARACTERISTICS,
SKILLS, AND
TALENTS THAT A
LEADER MUST
POSSESS: (Manvi
5.
Sharma)
COMMUNICATION
CONTROL
SYSTEM
A control system is a system that
manages and regulates the behavior
of other systems or processes. It is
designed to maintain a desired output
or state by adjusting the input.
 TYPES OF
CONTROL SYSTEMS:

OPEN-LOOP
CONTROL SYSTEM:
In this type, the control action is
independent of the system's output. It
does not use feedback, so it may not
respond to disturbances or changes in the
environment.
 TYPES OF
CONTROL SYSTEMS:
CLOSED-LOOP (FEEDBACK)
CONTROL SYSTEM:

Closed-loop systems use feedback

from the system's output to make
control decisions. They are more
accurate and stable than open-loop
systems.
 FEATURES OF
EFFECTIVE CONTROL

1. INTEGRATION WITH PLANNING AND

OTHER ACTIVITIES
2. FLEXIBILITY TO ADAPT TO CHANGING
SITUATIONS
3. ACCURACY TO MEASURE
PERFORMANCE AND DETECT
DEVIATIONS
 FEATURES OF
EFFECTIVE CONTROL

4. ACCEPTANCE BY MEMBERS OF
THE ORGANIZATION
5. TIMELINESS TO PROVIDE TIMELY
FEEDBACK AND CORRECTIVE
ACTION
1
2 HOW TO MANAGE
INFORMATION
FOR EFFECTIVE CONTROL
3
4
1
• Clear objectives : define specific objectives and key performance indicators to
focus your efforts.
• Data quality assurance: ensure data accuracy and reliability through checks and
validation.

2
3
4
1
• Clear objectives : define specific objectives and key performance indicators to
focus your efforts.
• Data quality assurance: ensure data accuracy and reliability through checks and
validation.

2 Regular reporting: monitor performance

regularly against objectives.

3
4
1
• Clear objectives : define specific objectives and key performance indicators to
focus your efforts.
• Data quality assurance: ensure data accuracy and reliability through checks and
validation.

2 Regular reporting: monitor performance

regularly against objectives.

3 Data Automation and Visualization: Use automation and

visualization for easier data interpretation.

4
1
• Clear objectives : define specific objectives and key performance indicators to
focus your efforts.
• Data quality assurance: ensure data accuracy and reliability through checks and
validation.

2 Regular reporting: monitor performance

regularly against objectives.

3 Data Automation and Visualization: Use automation and

visualization for easier data interpretation.

4 Communication and Feedback: Foster a culture of communication and

feedback on data quality and relevance.
 1
2TECHNIQUES OF
3 CONTROLLING
4
 • PERSONAL 1
2 OBSERVATION:
IN SIMPLE WORDS,
WE CAN
3 UNDERSTAND IT AS
ON-THE-SPOT OR
DIRECT
4 OBSERVATION
 • STANDARD 1
COSTING: 2
comparing actual
3 costs with
predetermined
4 standards
 • STATISTICAL REPORTS: 1
THEY USE THE COLLECTED
INFORMATION FOR 2
COMPARISON PURPOSES. IT
INVOLVES THE ANALYSIS OF
THE NUMERIC DATA IN THE 3
FORM OF AVERAGE AND

4 PERCENTAGE ETC.
 • BUDGETARY CONTROL:
IT COVERS THE PLANNING
1
OF THE ESSENTIAL 2
OPERATIONS FOLLOWED BY
ITS COMPARISONS WITH
THE ACTUAL 3
PERFORMANCE: CASH
BUDGET, SALE BUDGET AND
PRODUCTION BUDGET ETC. 4
QUALITY CONTROL
1. Customer focus
2. Leadership Is a process of assessing
3. Engagement of product quality and, if
Quality management necessary, improving it.
people
is a set of principles Quality control methods
4. Process approach can vary depending on
and practices that
5. Improvement the industry and
help organizations business, but some
6. Evidence-based
ensure that their common methods are
decision making benchmarking,
products and
7. Relationship examining manufacturing
services meet procedures, testing
management
customer products, correcting
requirements and problems, and collecting
data
expectations
 7 QUALITY MANAGEMENT
1. Customer focus
2. Leadership Is a process of assessing
3. Engagement of product quality and, if
Quality managementPRINCIPLES people necessary, improving it.
is a set of principles Quality control methods
4. Process approach can vary depending on
and practices that
5. Improvement the industry and
help organizations business, but some
6. Evidence-based
ensure that their common methods are
decision making benchmarking,
products and
7. Relationship examining manufacturing
services meet procedures, testing
management
customer products, correcting
requirements and problems, and collecting
data
expectations
QUALITY CONTROL
1. Customer focus
2. Leadership Is a process of assessing
3. Engagement of product quality and, if
Quality management necessary, improving it.
people
is a set of principles Quality control methods
4. Process approach can vary depending on
and practices that
5. Improvement the industry and
help organizations business, but some
6. Evidence-based
ensure that their common methods are
decision making benchmarking,
products and
7. Relationship examining manufacturing
services meet procedures, testing
management
customer products, correcting
requirements and problems, and collecting
data
expectations
b

a Deming management
c
b Total quality management As the name suggests, it refers to
the entire or whole organization.
a
Quality: Even this is self-
explanatory, the quality of the
company’s products and services.
Management: It can refer to the
people running the organization
and how they manage, direct and
control it. -(Madhuri Thakur)
d
c Total quality management

a
 • Redesign organizational
structure
d I S S U QE US AALNIDT YC HMAALNLAEGNEGMEES N T • Workforce diversity
• Innovation and change
c • Employee motivation
b
• Knowledge management
• Technological development
a • Improving the quality of
service
• Benchmarking
• Assessment of total quality
management
-(Sujan)