1

TRAINING FOR
AEEs & JEEs
REGARDING
INSPECTION
AND RAID

¼fujh{k.k ,oa çkFkfedh

ntZ djus gsrq çf’k{k.k½
lgk;d fo|qr vfHk;ark ,oa
duh; fo|qr vfHk;ark
gsrq çf’k{k.k lkexzh
 2
BOLD Editors Group

 laj{kd & Jh latho gal

¼v/;{k lag&izca/k funs’kd½
B.S.P.H.C.L, Patna
 eq[; laiknd & Jh izdk’k ukFk feJk
¼lykgdkj ÅtkZ ys[kkadu ,oa vads{k.k½
B.S.P.H.C.L, Patna
 dk;Zdkjh laiknd & Jh furh’k panzk
(Sr. Manager Revenue)
B.S.P.H.C.L, Patna
 laiknd & Jh nhid dqekj lkxj
¼lgk;d fo|qr vfHk;ark½
B.S.P.H.C.L, Patna
 lg laiknd & Jh jkgqy fd’kksj dqekj
¼dafu; fo|qr vfHk;ark½
B.S.P.H.C.L, Patna
 daI;wVj ,oa MkVk fo’ys"k.k & Jh ,stkt vgen
¼Mh0 ch0 ,0½
B.S.P.H.C.L, Patna
 O;k[;k & Jh uhjt dqekj
(AEE STF)
S.B.P.D.C.L, Patna
 fØ;k’khy lg;ksxh & & QSly beke
vaffdr dqekj jkW;
vafdr jkt
 çsl ,ao fMtkbZu &&
 3
B.O.L.D. Training for Action Men

O;ogkj
dq’kyrk
laxfBr

fof/k
lEEkr
fu.kZ;kRe
drk
 4
Behavioral

Do’s & Don’ts D;k djsa D;k ugha

Balanced Behavior larqfyr O;ogkj

Safety Measures lqj{kkRed mik;

Firm but very Polite O;ogkj e`nq fu.kZ; dBksj

Gender Sensitiveness ySafxd laosnu’khyrk

 5
Organized

Intelligence Planning
vklwpuk ladyu ;kstuk fuekZ.k

Supportive to each other

Tight lipped ok.kh
,d nwljs ds fy;s
fu;af=r
ennxkj
 6
Lawful

Actions as per Act, rules & guidelines fo|

qr fof/k;ksa fu;eksa ifjfu;eksa
funsZ’kksa dk ladyu
Constructive and problem solving
mechanism
l`tukRed ,oa leL;k lqy>kus dh rduhd

Multi-option action
cgqfodYih; fØ;k’khyrk
 7
Decision Making

• Pre-planning Execution Recovery Checklist

iwoZ&rS;kjh dk;kZUo;u iqu:RFkku tk¡p&lwph
 8
Vªsfuax D;ksa\

 1- çLrkouk

 2- çf’k{k.k dk mís’;

 3- leL;kvksa dks igpkuuk & pksfj;ksa@ByPass ds vijk/k dh

vijk/k’kSfy;ksa dh tkudkjh

 4- fo|qr vf/kfu;eksa@dkuwuksa@fu;eksa dh tkudkjh ¼laf{kIr½

 9
Vªsfuax D;ksa\

 5- fujh{k.k@dkjZokbZ ds iwoZ ;kstuk fuekZ.k ¼iwoZ rS;kjh½

 vklwpuk ladyu

 Vhe xBu@Vhe usr`Ro

 Vhe dks ekufld :i ls rS;kj djuk

 Vhe lnL;ksa ds chp nkf;Ro foHkktu

 iqfyl dks iwoZ lwpuk

 rF;ksa dk ys[ku ,oa vafdrdj.k

 10
Vªsfuax D;ksa\

 6 fujh{k.k@dkjZokbZ ds nkSjku ?kVukLFky ij fd;k tkus okyk

dkjZokbZ
 ?kVukLFky dh Bhd&Bhd igpku@{ks= dh igpku

 LFky ekfyd ;k miHkksDrk dk fu/kkZj.k

 LFky ekfyd ls tqM+h dkjZokbZ

 Vhe ds lnL;ksa dks dkjZokbZ ij yxkuk

 Pkksjh ikus ij O;ogkj lkSE;] ljyA naM ds lkFk vf/kdkf/kd jkf’k dk fu;eiwoZd vk¡dyu ,oa olwyh

 dkxth] nLRkkosth] bysDVªkWfud] QksVksxzkQh] fofM;ksxzkQh vkfn dk lk{; rS;kj djuk

 FIR ntZ djus ds fy, lHkh column (Format) dh lwpuk ,d= dj ysuk
 11
Vªsfuax D;ksa\

 7- tk¡p midj.kksa dh foLr`r tkudkjh rFkk mudk leqfpr iz;ksx&Kku

 8- cpko ,oa lqj{kk O;oLFkk & iwoZ rS;kjh] lqj{kk ,oa lkSgknZ
 A. ?kVukiwoZ & Fkkuk dks lwpuk ,oa vijkf/kd vkpj.k okys eqgYys esa vf/kd la[;k esa
Vhe ds lkFk tkuk] iqfyl cy dh ekStwnxh ¼;fn laHko gks½
 B. ?kVuk ds nkSjku & Fkkuk dks rqjar lwpuk nsuk ,oa 1 dehZ dks Fkkuk ij vius okgu ls
Hkst nsuk
 lqn`<+ vuq’kklu ,oa vPNk VuZ vkmVA Raid djrs gq, vxj laHko gks rks daiuh dk tSdsV
ftlesa Inspection/Raid fy[kk gks /kkj.k djuk
 okn fookn ls cpasA vifjgk;Z gks rks LFkkuh; x.kekU; dks cqyk ysaA
 C. ?kVuk ds i'pkr~~ & FIR 5&6 dkWih esa lkjs evidence ds lkFk oknh Loa; ysdj tk;s ,oa
FIR ij gLrk{kj djsa dkWye&14
 lgh vkdyu ,oa Fine
 Checklist ds lHkh Column dks Check djds çLFkku djuk
 RFMS Portal ij viyksM djuk
 12
Vªsfuax D;ksa\

 9 O;fDrxr vkpj.k & mÙke] lfg".kq] ijUrq dk;Z esa n``< fu.kZ; {kerk] e/kqj ok.kh ds
lkFkA
 visf{kr vkpj.k djusokyh ckrsa
 vukisf{kr vkpj.k djus okyh ckrsa
 10- fujh{k.k vf/kdkjh ds dÙkZO; & vko’;drk eglwl gksus ij Fkkuk@SDM
ds ;gk¡ Informatory petitiont tSls S.P/DM/Dy S.P./SDM dks lwpukRed çfrosnu
 11- uksMy vf/kdkjh ds dÙkZO; & Raid, inspection easa lg;ksx ,oa LFkkuh; laidZ dk
vko’;drkuqlkj mi;ksx
 12- Vhe ij fu;a=.k ,oa commercial Loss ij dkjZokbZ ,oa miHkksDrkvksa esa tkx:drk &
dkjZokbZ ds nkSjku Lawful Behaviour, How to
 Regulate a healthy relation with local police stations, How to write FIR, How to do correct
Assessment,
 Use of machine/Computer/Mobile Phone for creating substantial evidences.

Do’s & Don’t
Must Do
i) Ready the team after getting
information from informer (e.g. Local
informer, meter reader or RRF member
etc.)
ii) I.D. card must be carried with team.
iii) Inform the occupant before entering
the premises according to clause 6.32
to 6.36 of the supply code.
iv) Assess the raids on the basis of section
126 of the Act in case of UUE &
Section 135 of the Act in case of
theft of electricity (refer supply code
2007, clause no.11.1&11.2)
v) Prepare the report of connected load
according to format given in Annexure-6
& if theft of electricity is done then as
Annexure-7 &Annexure- 8.
13
Never Do
i) Do not threat the consumer/user or
owner of premises.
ii) Do not harm the premises.
iii) Do not impose unnecessarily/unlawful
charges to the consumer/user.
iv) Do not proceed raid/inspection in
the
case of abnormal condition in the family
of consumer/user.
v) During the raid do not make
unnecessary talk to the consumer/user
neither enter his private place

Do’s & Don’t
Must Do
vi) Check the connection in the
presence of the owner of premise or
members and aware them about the
place & operandi where the theft of
electricity is being done.
vii) If no any male member is present
then raids should be completed
before sunset according to clause
no. 6.34 of supply code.
viii) If the owner/member of premises
deny the acceptance of UUE or theft
of electricity in that case do not
abuse or humiliate to the consumer
and their family members. Instead
of this prepare the report by
making video, photograph or taking
their denial on record.
14
Never Do
vi) Do not negotiate any deal with the
owner of premises otherwise blames of
corruption or ill practices may be
imposed which may lead to severe action
from department.
vii) Do not leak the name of informer in any
case. Try to avoid to carry informer
along with inspection team.
viii) Discrimination of social structure should
be avoided. E.g. It should not be on
poor or rich basis or caste basis.
 15
Do’s & Don’t
Must Do Never Do
ix) Seize the meter in such a way that ix) Do not forget to follow the checklist.
there should not be harm/damage of
premises property. Such as damage
of wall or any other property.
x) If there seems any false load x) Do not forget upload the data on RFMS
connected then benefit of doubt portal.
should be given to the consumer and
consider that while assessing the
site.
xi) Maintain rapport with local police
station, pilot consumer or nobel man
of that area.
xii) Never forget to fill the check list of
the actions completed.
xiii) Must upload all the data on RFMS Adobe Acrobat
(Power document pdf)
Document
portal.
 CHECK LIST
(TICK THE SPACE)
(C.A NO. ……………………..)
16
PRE – RAID ACTIVITIES (BEFORE ENTERING THE PREMISES) :

1) Appropriate team prepared.

Yes No
2) Female member present in the team.
Yes No
3) ID card/raid identification apparel (like jacket) with all members.
Yes No
4) Proper apparatus/devices (like tongtester, test lamp etc) has been carried with the team before
movement for inspection.
Yes No
5) Police force carried/informed.
Yes No
6) Annexure – 6 form carried with team (for UUE under section 126)
Yes No
7) Annexure – 7 & Annexure 8 form carried with team (for theft of electricity under section 135)
Yes No
8) Material packaging carried for seizure (bag, marker, paper, envelopes, gum stick, cutter, plastic bag seized seal) at
P.O. (Place of Occurrence)
Yes No
9) While going on raid/inspection local important mobile no. must carry including important no. of your headquarter
Yes No
POST - RAID ACTIVITIES (AFTER ENTERING THE PREMISES):
1) Video recording/audio recording done. 17
Yes No
2) Disconnection of supply done.
Yes No
3) Signature of occupant of the premises & each member of the team taken as witness and
checked accurately.
Yes No
4) Evidence (like video recording, audio recording etc.) handed over to police station.
Yes No
5) Copy of FIR with all document/evidences uploaded to RFMS portal.
Yes No
6) Exit after inspection if peaceful and safe, whether consumer/user has not consented with the team about theft,
has it mentioned in the FIR.
Yes No
7) The team has suggested to collect the copy of FIR documents after registration of case in police station to the
consumer/user.
Yes No
 (SEE CLAUSE 11.1(A) (IV)
INSPECTION REPORT
(UNDER SECTION 126 OF THE ACT)
Sub Division:
18
I. Inspection notes of Sri ______________________________________________ dated ______________ 20_____
Time of inspection: Total time of inspection:

____________________________________________________________________________________________
II. (a) Name and address of the occupant of the place/premises
(b) Person present at the time of inspection. Name
Signature
(i)
_______________ _______________
(ii)
_______________ _______________
(iii)
_______________ _______________
(iv)
_______________ _______________
III. (a) Any other person available at the time of inspection and his/her relationship with the occupation
of the place/premises.
(b) Any other department staff present
___________________________________________________________________________________________________
IV. 1. Service connection no.:
2. Distribution:
3. Nature of premises:
4. Category:
V. (a) Meter diagram indicating the seals position & their condition: 19
Location of the meter
Height of the meter
Impression of seals
Impression on seats
Before inspection
After inspection
VI. (a) Meter Reading:
(i) Kwh
(ii) Kvah
(b) Status of Meter:
Running / Stop / Defective / Burnt
(c) CT/ PT Connection detail with phase sequence
VII. Details of connected load
1. Kw/HP
2. Kw/HP
3. Kw/HP
4.
5.
6.
In case of HT Transformer detail and connected load details are to be given separately.
VIII. Findings and Conclusion of the Inspecting Team
IX. Signature of all members of the inspecting team and Occupant of the premises or his representative.
 Annexure – 7
[See Clause 11.1(b)(i) & 11.2.3(b)(i)]
[Amendment as on 07.05.2015]
20
Assessment of Energy charges is case of unauthorised Use/Theft of Electricity
Assessment of energy shall be done based on the following formula: Unit Assessed U = L x F x D x H
Where:
U = Quantum of Energy Assessed in units
= Connected Load in KW found at the time of inspection / raid at site.
F = Load factor as per chart given below
H = Number of average hours of supply made available per day on the feeder supplying power to the consumer of person as
the case maybe.

The number of hours shall be ascertained from the log book of the concerned power sub-station and from any
other meter connected to the same transformer.
The hours has to be fixed after giving proper justification in the assessment order.
D = Number of days during which unauthorized use of electricity has taken place.
The Assessing Officer shall determine the number of days during which the unauthorized use of electricity has taken
place after proper scrutiny and analysis of the inspection done, data collected in monthly meter reading, data stored
in the meter, date of purchase and installation of appliances found during inspection, and any other relevant factors.
The Assessing Officer has first to ascertain the period if the period during which such unauthorise use of electricity
has taken place can not be ascertained by the assessing officer even after the consideration of the above, such
period shall be limited to 12 (twelve) months immediately preceding the date of inspection and in that case the Assessing
officer has to give clear and reasoned order for using the period of twelve months and the explanation as to why
the period could not be ascertained.
 LOAD FACTOR CHART FOR DIFFERENT CATEGORY OF SERVICES
Sl.
No.
Category of Services Load Factor (F)
21
1 Domestic power consumer 0.30
2 Non-domestic consumer 0.50
3 Agriculture Consumer 0.30
4 LT Industrial Consumer 0.50
5 High Tension Consumer 0.75
6 Categories of consumers not covered above 0.50

In case of High Tension (HT) Supply, the Connected load L for the purpose of assessment of consumption (units assessed) shall
be calculated as follows.
L (in kw) = Contracted demand, or actual recorded demand in KVA found at the time of inspection / raid or eighty percent of
permissible transformer capacity whichever is higher x 0.9 (PF)
(A) Assessment is Cases of Unauthorized Use of Electricity (UUE):
1. The consumption so assessed as per L x F x D x H formula and after deducting the units already billed / to the billed up
to the date of inspection shall be charged at twice the applicable tariff rate for the relevant category of service. The
amount billed at this rate shall not be taken into consideration for the purpose of computing consumer’s liability to pay
monthly/annual minimum charges, wherever applicable.
2. If the connected load of the consumer is found in excess of load contracted, then the fixed charge or the demand
charge, as the case may be, shall also be charged for the excess load at twice the applicable tariff rate. The period for
computation in such cases shall be as stated in ‘D’ above.

3. If the connected load of LT consumer is found in excess of contracted load and no tampering or bypassing of the meter
or theft is detected then in such cases the short fall in units in Monthly Minimum Consumption (MMC) if provided in
the tariff order and the fixed charge for the excess load detected during the inspection/raid shall be charged at twice
the applicable tariff rate for the period stated in ‘D’ above.
 22
4. In cases where fixed monthly tariff exist, monthly assessment shall be made at twice the normal rate for excess load.
5 (i) If it is found at any time that the energy supplied is used for a purpose on which higher tariff is applicable, the
assessment shall be made for the period as stated in ‘D’above.
The total charges for energy consumption for such period shall be assessed on the basis of
twice the difference of higher and power tariff rates.
Provided that if it is found at any time that the energy supplied is used for a purpose on which
lower tariff is applicable, it shall not be penal action will be taken.
(ii) The calculations above are subject to the condition that meter is working satisfactorily, else, the energy will
be calculated on the basis of L X F X D X H formula as started above.
6. If it is found at any time that the connection has been shifted to a premises or area other than for which supply of
electricity was authorised, the assessment shall be made for entire period during such unauthorized shifting has taken
place, however the period during which such unauthorized use of electricity has taken place cannot be ascertained shall
be limited to 12 months immediately preceding the data of inspection. The assessment shall be made at the rate equal to
twice the applicable tariff rate.
(B) Assessment of Energy Charges in Cases of Theft of Electricity
(a) Assessment of energy in the cases of theft shall be calculated based on the same formula U = L X F X D X H
(b) In case of theft as defined in section 135(1)(a) of the Electricity Act, 2003 F shall be taken as equal to
100% for those who are not consumer however for the consumer the load factor as stated in the load factor for chart
of L X F X D X H formula above shall be applicable.
(c) The consumption so assessed after adjusting the energy consumption or billed whichever is higher
during the assessment period shall be charged at twice the tariff applicable for the relevant category of services for
which load was found to have been used.
 23
For demand charges, the maximum demand found at the time of inspection/raid at site or eighty percent of
the permissible transformer capacity whichever is higher after, adjusting the KVA demand already
billed or to be billed upto the date of inspection/raid, shall be charged at twice the applicable tariff
rate.
(d) The period for computation shall be taken as stated in ‘D’ above.
Note: In case of tampered meters, the inspecting authority shall book the Consumer under section 126 of
the Electricity Act, 2003 for UUE only where such tampered meters are found in use but there is no incriminating
evidence available that implicate the consumer.
The inspecting authority shall book the consumer under Section 135 of the Electricity
Act, 2003 only when incriminating evidence is found, which implicate such consumer(s) for dishonestly
committing theft of electricity through tampered meters.
 INSPECTION/SEIZURE REPORT
(UNDER SECTION 135 OF THE ACT)
Sub Division:
I. Inspection/Seizure notes of Sri ________________________________________ dated ______________ 20_____ 24
Time of inspection: Total time of inspection:

____________________________________________________________________________________________
II. (a) Name and address of the occupant of the place/premises
(b) Person present at the time of inspection. Name
Signature
(i)
_______________ _______________
(ii)
_______________ _______________
(iii)
_______________ _______________
(iv)
_______________ _______________
11. Substitute Annexure 7 by the 4th Amendment to BSEC-2007 (w.e.f. 07.05.2015)
III. (a) Any other person available at the time of inspection and his/her relationship with the occupation of the
place/premises.
(b) Any other departmental staff present
IV. 1. Service connection no.:
2. Distribution:
3. Nature of premises:
V. (a) Meter diagram indicating the seals position & their condition: 25
Location of the meter Height
of the meter
Impression of seals
Impression on seats
Before inspection
After inspection
VI. (a) Meter Reading, if installed:
(i) KWH
(ii) KVAH
(b) Status of Meter, if installed:
Running / Stop / Defective / Burnt
(c) CT/ PT Connection detail with phase sequence
VII. Details of connected load
1. Kw/HP
2. Kw/HP
3. Kw/HP
4.
5.
6.
In case of HT Transformer detail and connected load details are to be given separately.
VIII. List of items with full details seized during inspection/search
IX. Findings and Conclusion of the Inspecting Team
IX. Signature of all members of the inspecting team and Occupant of the premises or his representative.
----------------------------------------------------------------------------

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¼x½ Fkkuk dh lhek ls ckgj gksus dh n’kk esa Fkkuk dk
uke-------------------------------------------------------------------------------- ftyk ----------------------------------------
26
6- ifjoknh@lwpuk nkrk%
¼d½
uke---------------------------------------------------------------------------------------------------------------------------------------
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¼[k½firk@ifr dk
uke---------------------------------------------------------------------------------------------------------------------------------------
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¼x½
tUe&frfFk---------------------------------------------------------------------------------------------------------------------------
¼?k½ jk"Vªh;rk -----------------------------------------------------------------
¼M-½ ikji= laŒ------------------------------------------------------------------ fuxZe
frfFk------------------------------------------------- fuxZe Lfkku------------------------------------------------------
¼p½
is’kk-------------------------------------------------------------------------------------------------------------------------------------
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¼N½
irk----------------------------------------------------------------------------------------------------------------------------------------
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7- Kkr@lafnX/k@vKkr vf/k;qDr dk fooj.k gS ¼;fn vko’;d gks rks vyx ls iUUkk yxk,½

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 fo:irk@foy{k.krk nkar cky vk¡[k
vknrsa igukok
(Deformities/peculiarities) (Teeth) (Hair) (Eye) (Habits) (Dress Habits)
27
7 8 9 10 11 12

Hkk"kk@cksyh tys dk fu’kku ’osr dq"B

fry t[e fpã xksnuk (Language/Dialect)) (Burn Mark) (Leucodenma)
(Mole) (Scar) (Tattoo)
13 14 15 16 17
18

;fn ifjoknh@bfryk nsus okys@ihfM+r O;fDr }kjk lafn~X/k }kjk ds laca/k esa dksbZ ,d ;k vf/kd fof’k"Vrk;sa nh
tk,a rHkh bu LraHkksa esa izfof"V;k¡ dh tk,xhA bldk mi;ksx vuqlU/kkud ds lgk;rkFkZ dsoy
izkjafHkd lq/kkj ds iz;kstu ls gh fd;k tk,xkA
bl izdkj cuk, x, vk¡dM+s ckn esa fdlh lafnX/k O;fDr dks fofHkUu ekeyksa] ;fn dksbZ gks] ls tksM+sxkA
tc dksbZ vfHk;qDr fxj¶rkj fd;k tk, rc iwoZ lansg ij fopkj ds fd, fcuk lHkh ckrksa ls lacaf/kr O;kid vkSj iw.kZ
vkadM+s iqu% rS;kj
fd, tk,xsaA

8- ifjoknh@lwpuk nkrk }kjk lwpuk nsus easa gq, foyac dk dkj.k

%---------------------------------------------------------------------------------------------------------------------------------

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 12- izkFkfedh dh vUroZLrq ¼vyx ls iUuk yxk;sa] ;fn vko’;d gks½
13- dh x;h dkjZokbZ % pw¡fd mi;qZDr lwpuk ls en laŒ 2 esa mfYyf[kr /kkjkvksa ds vUrxZr vijk/k fd;k tkuk
izdV gksrk gS vr% dkaM
ntZ fd;k x;k ,oa vuqla/kku izkjaEHk fd;k
-------------------------------------------------------------------------------------------- inuke 28
------------------------------------------------- dk
vuqla/kku djus dk funsZ’k fn;k@vuqla/kku djus ls badkj fd;k@vf/kdkfjrk ds ç’u ij
------------------------------------------------------------Fkkuk dks
varfjd fd;k x;kA izkFkfedh ifjoknh@lwpuknkrk dks fu%’kqYd nh x;hA (Action taken : Since the above report
reveals commission
of offence (s) u/s as mentioned at item No. 2 registered the case and took up the
investigation/directed---------------------------------------------------------------
Rank----------------------------------------------------------- to take up the investigation.)
14- ifjoknh@lwpuk nkrk dk gLrk{kj@vaxwBk dk fu’kkuA
15- Fkkuk ls U;k;ky; esa izs"k.k dh frfFk ,oa le;&

Fkkuk izHkkjh dk gLRkk{kj

uke (Name) ------------------------------------------------------------

inuke (Designation) --------------------------------------------

 29
B – Behavioral (Balanced Approach)
 30
Safety Measure

•Assessee team should be ready to protect themselves from the unruly mob.

Safety from society •In this case it would be better to take help from the police administration from local representatives or pilot consumers.
•In case there is possibility of presence of only female person at consumer’s premise then it would be a must situation to have female
member(s) in the team.

Technical safety
•Cover the cut wire after dismantling of meter.
•If supply is being disconnected from the pole then supply line of other consumers must not be disturbed/affected.
•If there is multiple supply line on single pole then ensure safety of your lineman.
 31
Behavioural Attributes

Firm but very polite Gender sensitiveness

(i) There should be tight lipped and

(i) There should be tight lipped
polite approach towards
and polite approach towards
consumers/public. consumers/public.

(ii) There should be confidence in

(ii) There should be confidence in
attitude.
attitude.
 32
O- ORGANIZED

Intelligence
• Different ways of theft like meter tampering, meter
bypass, direct theft etc.
• Theft detection based on billing related anomalies.
• i.e. Theft defection based on mismatch of load &
unit consumed.
• High valued consumers should sharply be
monitored.
• Consumers being billed on PL/MD basis as well as
LD consumers to be seen suspiciously.
Planning
• Various modus operandi of theft to be understood.
• Formation of intellectual team is mandatory before
going for inspection/Raid.
• Proper functioning instruments for theft detection
are to be kept available.
• Police force should be taken as per sensitivity of the
area concerned.

Adobe Acrobat
Document
(Various type of modus operandi pdf)

Supportive to each other

• A proper co-ordination should be there among FIR
team members.
Tight Lipped
• Attitude of Talkativeness to be avoided.
• Each member of the team should have a positive • Limited & controlled speech is to be delivered.
attitude for defending each other before public. •
• Lawful approach is to be adopted.
There should be no-discrimination or personal
grudge among the team members.
 33
L - LAWFUL

Electricity theft and unauthorised use is a common crime in the world and there is no
bar for rich or poor. Average loss in each state in theft is nearly tune of rupees 300
crore per annum.

Electricity Act of 2003 is a central Act as per seventh schedule under concurrent
subject of constitution applies for whole India.

Unlawful use of electricity or theft of electricity must be banned. “Dishonestly”

means concept of wrongful gain/wrongful loss must be there and it should be
mentioned. (Section 135 to 140 or 126)
Theft when with this intension user/illegal user taps, make any connection, meter tempering to reverse or stop
the data or braking meter or transformer or unauthorised consumption of electricity or unauthorised way of
using the power or wrong game through bribing etc. is termed as crime under Section 126 or 135 to 138 or 140
of the Indian Electricity Act.
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Assessing Officer

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search the premises and electricity
consuming every item and right to
seize items such as meter,
connection / service wire or
Assessing officer must
An Assessing officer whatsoever needed to prove the
theft under Section 135 as well as do prior to raid or
and team must bear inspection
in CrPC under Section 100

Assessing officer must have knowledge of

• Authorisation/Power document
• Team building document
• Equipment/Apparatus for
detection/measurement of loss at the place
• Seized material keeper like bag, marker
and other pen, paper, envelopes, gum stick,
cutter, plastic bags etc.
Section 126 (unauthorised use of electricity),
135 (power theft),136 (theft of electricity
goods), 137 (punishment for receiving stolen
property), 138 (interference with meter or
works of licensee), 139 (negligently breaking
or damaging work), 140 (penalty for
intentionally injuring works), 141(breaking
the public lamps), 152 (compounding of
offences) of the Indian Electricity Act 2003
(Please Refer).
• Survey of the area
• Quantum of theft intelligence
• Decide Time (In no case where female live
alone after sunset to sunrise)
• Take support from pilot consumers and local
representative
• Suspected Consumers verified (If registered)
name and mobile number details
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Raid Protocol

During inspection or raid

• Preparing Punchnama or memorandum must have local independent witness failing which to other witness from different
area mentioning reason.
• If that too not possible two non permanent junior staff of the team mentioning their details clearly.
• Every seizure list and articles must be signed by the team and witnesses.
• Every articles must be kept safe under seal cover.
• Must have signature of premises owner if not agrees mentioning this maximum independent witness to minimum.
• Including team member must sign with the number mentioned on application for FIR with date and place.
 36
Making Raid Successful

Making sight map at PO

Making sight map at PO
• Show the electric pole with supply line, nearest road, premises and meter there
as well as North, South, East, West after using electricity area where meter is
inspected and found theft/unauthorised use of electricity with signature, date,
place in detail in sight map with digital information like longitude/latitude.
• Audio/Video recording of entire action of the team with the same process of
recognition.
• Entry in RFMS portal necessarily
• Show the electric pole with supply line, nearest
road, premises and meter there as well as North,
South, East, West after using electricity area
where meter is inspected and found
theft/unauthorised use of electricity with
signature, date, place in detail in sight map with
digital information like longitude/latitude.
• Audio/Video recording of entire action of the
team with the same process of recognition.
• Entry in RFMS portal necessarily

Assessment and anomalies found and PO (Place of Occurrence) must be given in writing to the owner or
his/her representative or family member or relative or renter or local public figure through electric staff or
mukhiya or public representative etc. mailing through registered post or press communique. Receiving and
making entry in RFMS portal is now essential.
 37
Team Protection & Safeguarding

During raid or inspection if situation goes tensed

• Secure team lady members, yourself and other members of the team unitedly.
• Safe seized items, your vehicle or company’s assets.
• Use local representative and pro company persons (pilot consumers), inform prior to raid the local police station,

In a case of emergency at once utilize SMS, Mail, Whatsapp with CMD letter no.
3455 dated- 28-08-2023 describing PO (Place of Occurrence) to the local police
station clearly.

A situational report must be conveyed upto the level of ESE for information.

A written report of further retaliation case by the aggrieved parties may cause harm
to the team must be given through local legal panel before SDM as informatory
petition by filing in five copies through available legal panel/advocate concerned.
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FIR & Report

Mention place, owner, premises, date, time, team, order, source of information (don’t disclose name and address of informant) evaluation of
theft or wrongful use, mode or modus operandi, crime detail, name of accused, violation of penal sections, witnesses name, PO detail with
signature and seal of FIR doer or complainant mentioning list of other primary document and seized items in five or six copies with a request
to issue FIR number immediately with a copy.

Always mention that the wrongful gainer and his family members are unruly behaved and may proceed
against public servant and the team for their benefit in registering counter case or blame wrongfully
thereafter.

In case the accused person create trouble during inspection and raid, appropriate section of IPC must be
attracted in the FIR mentioning that due to their threat and quarrelling behaviour, no local independent
witness is ready to become witness in the case.

Must know that in the court of law, the challenges before our team is to prove exactly what is mentioned in the FIR i.e. questions relating to
place of occurrence, crime, assessment, authorisation, premises authorised, sight map, seizure, non-availability of independent witness, no
previous loss to the company by the consumers, why every item mentioned in punchnama (memorandum) or assessment could not be seized
etc.

It is also challenged that videography, photography, site map etc. are reliable source
of crime.
 39
Note:

 Note:- According to supply code of the Act 2003 Section 135 mentions that

(A) If load does not exceeds 10 kw:- Fine imposed on first conviction shall not be less than three
times the financial gain on account of theft of electricity and in the event of second or
subsequent conviction the fine imposed shall not be less than six times the financial gain on
account of such theft of electricity.
(B) If load exceeds 10 kw:- Fine imposed on first conviction shall not be less than three times the
financial gain on account of such theft of electricity and in the event of second or subsequent
conviction the sentence shall be imprisonment for a term not less than six months but which
may extend to five years and with fine not less than six times the financial gain on account of
such theft of electricity.
 But according to the Bihar Gazette published on 18 th August 2010, 19th May 2015 there is
amendment in the Act 2003 and the fine amount should be calculated as Annexure 7 as
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 40
D – DECISION MAKING

Pre Planning Execution Recovery

•Understanding Law & Planning  Behaviour Dos & Donts  Provisional/Final assessment
 Rights  STF Inspection App
 Involvement of legal support
 Duties  Technical On-site Procedure
• Source of information  Standardized Documents  Cross verification of non-
• Data Validation through  Retaliation Handling paying dues
Previous Assessment, Arrear,  Resistance & Preventive Steps  Corelating Ghost Consumers
Consumption etc  Safe exit & consent of with new consumers
• Preparation of Raid consumer
 Team  FIR & Seizure Reporting
 Documentation  Record keeping & evidence
 Administration support stacking on RFMS
 Checklist preparation
 Technical apparatus
Preparation

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 41
Questions:

 If Power factor goes below 0.9 then what is the percentage of surcharge
a) 1% for each below 0.01 power factor
b) More than 1%
 Static energy meter reads (a) maximum demand (b) minimum demand (c) neither
 Registered FIR amount is considered as final assessment (a) If consumer submits
application under 7 days (b) If consumer submits application after 7 days.
 Smart meter which is not communicable then in that case theft of electricity is possible.
(a) Yes (b) No (c) Not sure
 If additional transformer for one consumer is installed then in that case theft electricity
is possible. (a) Yes (b) No (c) Not sure
 Consumer which has maximum demand more than 5 kw/kva but consumption is less
than 100 units in that case theft of electricity is possible. (a) Yes (b) No (c) Not Sure
 AITM or ITM if they check the consumer application for electrical connection and that
application does not come in billing cycle in that case information should be given to
the JEE and consumer. (a) Yes (b) No (c) Not sure

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