FUNCTION, ROLE AND

SKILL OF A MANAGER
 FUNCTIONS OF
MANAGER
There are basically five management concepts that
allow any organization’s manager to handle the tactical,
planned and set decisions. The five basic functions of
the manager are just to have A controlled plan over the
preventive measure.
ROLES OF A
MANAGER
A MANAGER’S JOB IS VERY
CRUCIAL IN AN
ORGANIZATION. HE IS A
PLANNER, COORDINATOR,
PRODUCER AND A
MARKETER. THE SUCCESS
OF AN ORGANIZATION WILL
DEPEND UPON THE CALIBER
OF THE MANAGER IN
UTILIZING THE RESOURCES
FOR ACHIEVING BUSINESS
A MANAGER IS A
PERSON IN THE
ORGANIZATION WHO
DIRECTS THE
ACTIVITIES OF
OTHERS. THE
MANAGERS PERFORM
THEIR WORK AT
ACTIVITY: BUILD A
MANAGER!
INSTRUCTION
S
• CREATE A CHARACTER OF A MANAGER
• GIVE HIM/HER A NAME, THE COMPANY HE/SHE
WORKS FOR
• WHAT ARE HIS/HER ROLES IN THE COMPANY
1. BANK
2. RESTAURANT
3. HOSPITAL
4. CLOTHING STORE
 PROCESSING

• HOW DID YOU COME UP WITH THE ROLES YOU

GAVE TO YOUR IMAGINARY MANAGER?
• DO YOU THINK THAT THESE ROLES ARE
IMPORTANT TO AN ORGANIZATION.
ROLES OF A
MANAGER
 I. INTERPERSONAL
ROLE:
The roles in this category involve providing information
and ideas.
Figurehead - a manager has social, ceremonial and legal
responsibilities. He is expected to be a source of
inspiration. People look up to him as a person with
authority, and as a figurehead.
 INTERPERSONAL ROLE:
Leader - this is where manager provide leadership
for his team, his department or perhaps his entire
organization; and it's where he (manager) manage
the performance and responsibilities of everyone in
the group.
 INTERPERSONAL ROLE:
Liaison - managers must communicate with
internal and external contacts. He needs to be
able to network effectively on behalf of his
organization.
 II. Informational role:
The roles in this category
involve processing information.
Monitor - in this role, manager regularly seek out
information related to his organization and industry,
looking for relevant changes in the environment. He
also monitors his team, in terms of both their
productivity, and their well-being.
 Informational role:

Disseminator - this is where manager

communicate potentially useful information
to his colleagues and his team.
 Informational role:

Spokesperson - manager represents and speaks

for his organization. In this role he is responsible
for transmitting information about his
organization and its goals to the people outside it.
 Decisional role:

The roles in this category involve using information.

Entrepreneur - a manager creates and control change
within the organization. This means solving problems,
generating new ideas, and implementing them.
 Decisional role:

Disturbance handler - when an organization or

team hits an unexpected roadblock, it's the
manager who must take charge. He also needs to
help mediate disputes within it.
 Decisional role:

Resource allocator – a manager also needs to

determine where organizational resources are best
applied. This involves allocating funding, as well as
assigning staff and other organizational resources.
 Decisional role:

Negotiator – a manager may be needed to take

part in, and direct, important negotiations his
team, department, or organization.
MANAGERIAL LEVELS
IN AN ORGANIZATION
ARE TYPICALLY
CLASSIFIED INTO
THREE:
● TOP-LEVEL
MANAGERS,
● MIDDLE-LEVEL
MANAGERS AND
SKILLS OF A
MANAGER
SKILL
•THE ABILITY TO DO SOMETHING
WELL
ROBERT L. KATZ THEORY ON MANAGERIAL SKILLS

PROPOSED THAT
MANAGERS NEED
THREE CRITICAL
SKILLS IN MANAGING:
TECHNICAL, HUMAN,
AND CONCEPTUAL.
ACTIVITY: SKILL REVEAL!
• LIST DOWN ALL THE SKILLS THAT
YOU POSSESS.
• LIST DOWN ALL THE SKILLS THAT
YOU WISH YOU HAVE.
THEY MUST POSSESS THE 1
NECESSARY SKILLS LIKE:
1. CONCEPTUAL SKILLS,
2. HUMAN SKILLS AND
3. TECHNICAL SKILLS.

2 3
CONCEPTUAL SKILLS
ARE THE SKILLS
MANAGERS USE TO
THINK AND TO
CONCEPTUALIZE
ABOUT ABSTRACT
AND COMPLEX
HUMAN SKILLS
IT IS THE ABILITY TO WORK
EFFECTIVELY WITH PEOPLE AT ALL
LEVELS IN THE ORGANIZATION’S
INTERNAL AND EXTERNAL
ENVIRONMENT. POSSESSING SUCH
SKILLS, A MANAGER CAN EASILY
MOTIVATE AND INFLUENCE PEOPLE
TO WORK ON THE DIRECTION SET
BY THE ORGANIZATION TOWARDS
THE ACHIEVEMENT OF ITS GOALS
TECHNICAL SKILLS
ARE THE JOB-SPECIFIC
KNOWLEDGE AND TECHNIQUES
NEEDED TO PROFICIENTLY
PERFORM WORK TASKS.

EXPERTISE FOR THEM TO

PERFORM THEIR TASKS
PROFICIENTLY.