Analysing Operations Cases

Professor David Bamford, PhD

 Analysing Operations
Management Cases
• Process of case analysis
– Read the case twice, taking notes second time
• Important data, facts, people, situations, equipment
• What general operations area(s) is this case about?
• What are the main issues involved in the cases?
– What are the
• Facts? F
• Inferences? I
• Speculations? S
• Assumptions? A
 Analysing Operations
Management Cases
• Process of case analysis
– Case objectives and context
• Which aspects of the taught lectures fit with this case?
• What are the main concepts, models and ideas in these
areas of taught lectures?
• Can these be applied to this case?
– Analysis of the current situation
• This is ‘what has happened so far’ again FISA
• You should try to build-up a picture of the main issues
which contributed to the current situation
 Analysing Operations
Management Cases
• Process of case analysis
– Determine the potential options available
• Important people, situations, equipment?
• What ideas?
– General, novel, wider issues
– Implementation
• Make recommendations
• Clearly specify actions
– People, situations, equipment, finance, etc
 Observe

Understanding
Implement objectives
Problem & context
solving in
case study
analysis
Analyse
Evaluate situation
& choose
Determine
options

Fig 1: The stages of case study analysis