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Product &

Service
Innovation
Role and Stages

1PM
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Topics Covered

Innovation Incremental & Radical

Agenda

Roles Stages
What is
innovation?

Innovation is the
introduction of new
things, ideas.
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Product Innovation
vs.
Service Innovation
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Product Innovation
Service Innovation
- enhacing the physical
- improving of services to
appearance, quality, and
stay relevant and
functionality of product
competitive
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Radical Innovation
vs.
Incremental Innovation

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Radical
Innovation
- involve large
technological advancements
- may require new
knowledge
- makes products and
services obsolete and
noncompetitive
Incremental
Innovation
- involve modest changes
- based on existing
knowledge
- gradual changes
STRATEGIC ROLES:

Competitive Market Customer


Profitability
Advantage Expansion Centricity
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Stages Of Proruct &


Service Innovation

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Concept
Generation
Innovative ideas become
the inspiration for new
service/ product concepts.
Concept Generation
Concept Generation
Concept
Screening
Assess the concepts'
feasibility, acceptability,
and vulnerability.
Preliminary
Design
Initial design; specify
individual components
of the product and
service.
Design
Evaluation &
Improvement Prelim design is subjected
to a series of evaluation to
see if it needs
improvement.
Prototyping &
Final Design
Testing product/ service
through prototype/trial to
reduce risks before being
introduced to market.
Thank you!
Questions? Clarifications?

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