Professional Documents
Culture Documents
Workplace Emotions and Attitudes: Maszalina BT Hamdan 2008741917 PLK Bas 01
Workplace Emotions and Attitudes: Maszalina BT Hamdan 2008741917 PLK Bas 01
Workplace Emotions and Attitudes: Maszalina BT Hamdan 2008741917 PLK Bas 01
SITUATION QUESTION AFTER A FEW MONTHS ON THE JOB, SUSAN HAS EXPERIENCED SEVERAL EMOTIONAL EPISODES RANGING FROM FRUSTRATION TO JOY ABOUT THE WORK SHE HAS BEEN ASSIGNED.
USE THE ATTITUDE MODEL TO EXPLAIN HOW THESE EMOTIONAL AFFECT SUSANS LEVEL OF JOB SATISFACTION WITH THE WORK ITSELF.
Every day it happens. We experience emotions. We all do. But how good are We at managing them when they arise? How did We learn how to deal with anger, hurt, disappointment, frustration, and fear? What about joy? How often have We experienced joy, and do We know how to enjoy it
EMOTIONS
Psychological, behavioral, and physiological episodes experienced toward an object, person, or event that create a state of readiness.
Types of Emotions
Astonished High Fearful
High activation Negative emotions High activation Positive emotions
Elated
Activation
Sad
Cheerful
Bored
Calm
Evaluation
Positive
attitudes
The cluster of beliefs, assessed feeling, and behavioral intentions toward a person, object or event(an attitude object.
Emotions
Experiences toward an attitude object Based on awareness of our senses Occur briefly, usually lasting minutes
Beliefs
Attitude
Feelings
Behavioral Intentions
Emotional Episodes
Behavior
Forgive yourself
Be kind to yourself. Do not blame yourself if things do not turn out as you expect them to be. Admit your weaknesses but do not disparage yourself.
Forgive others
Learn to forgive others who actually seemed to have tried to sabotage your plans and career advancement. You should learn how to let go of the feelings of ill-will against those who wronged you at work and free yourself from unnecessary stress.
STAY POSITIVE
STOP NEGATIVE THOUGHTS. PUT THINGS IN PRERSPECTIVE. LOOK FOR THE SILVER LINING. BE GRATEFUL.
Learn to be positive and do not allow negative thoughts to consume your mind.
THINK OF A TIME WHEN YOU FELT ESPECIALLY GOOD ABOUT YOUR JOB. WHY DID YOU FEEL THAT WAY?
THINK OF A TIME WHEN YOU FELT ESPECIALLY BAD ABOUT YOUR JOB. WHY DID YOU FEEL THAT WAY?