SUPPLY CHAIN

DESIGN
WEEK 15
CHANGE MANAGEMENT
 W H AT I S C H A N G E M A N A G E M E N T ?

Change Management is the structured process of planning,

implementing, and monitoring the transition from the current state to
a desired future state within an organization, ensuring effective
adaptation to new strategies, processes, or technologies.
OR

A systematic approach to dealing with the transition or transformation

of an organization's goals, processes or technologies.
 PURPOSE OF CHANGE MANAGEMENT

The purpose/objective of change management is to

implement strategies for effecting change, controlling change
and helping people to adapt to change.
 C H A N G E M A N A G E M E N T I N S U P P LY C H A I N

What does it mean by Change Management in Supply Chain?

Change management in supply chain is the process of identifying,

planning, implementing, and evaluating changes within a supply
chain in order to improve efficiency, reduce costs, and increase
overall effectiveness.
 C H A N G E M A N A G E M E N T I N S U P P LY C H A I N D E S I G N

The relationship between Change Management and Supply Chain

Design lies in the fact that effective change management is crucial
when implementing alterations to supply chain structures,
processes, or strategies.

When a company decides to redesign its supply chain, whether to

enhance efficiency, reduce costs, or respond to market dynamics, it
involves significant organizational change. Change management
principles become essential to guide employees through the
transition, minimize resistance, and ensure the successful adoption
of the new supply chain design.
PHASES IN THE CHANGE MANAGEMENT PROCESS

• Prepare for Change

• Plan for Change
• Execute Change
• Monitor Change
Prepare for Change:
• Definition: This phase involves laying the groundwork for the upcoming
change initiative. It includes activities such as understanding the need for
change, building a sense of urgency, and preparing the organization mentally for
the upcoming shifts.
• Activities:
– Communicating the reasons for change.
– Assessing the current organizational readiness.
– Identifying key stakeholders and influencers
Plan for Change:
• Definition: In this phase, a detailed plan is developed to guide the
implementation of the change. It includes outlining specific goals, strategies,
and the resources required to execute the change successfully.
• Activities:
– Developing a comprehensive change management plan.
– Defining roles and responsibilities.
– Establishing key performance indicators (KPIs)
Execute Change:
• Definition: This is the phase where the actual implementation of the planned
changes takes place. It involves putting the strategies and actions outlined in the
change plan into motion.
• Activities:
– Rolling out new processes, systems, or structures.
– Providing necessary training and support.
– Monitoring and managing any unexpected challenges
Monitor Change:
• Definition: Following the implementation of the change, the monitoring phase
focuses on assessing the impact, gathering feedback, and making
adjustments as needed. It ensures that the change is having the desired
effect.
• Activities:
– Collecting and analyzing data on key performance indicators.
– Soliciting feedback from employees and stakeholders.
– Making continuous improvements based on feedback and results
IN CONCLUSION:

Together, these phases contribute to a comprehensive Change Management

process that ensures organizations not only adapt to new strategies, processes,
or technologies but also thrive in the face of dynamic environments.

Successful Change Management requires a balance of strategic planning, effective

communication, stakeholder engagement, and a commitment to continuous
improvement.