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    QTHTA - C7 - CD7.2 - Type of Control and Control System

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    This document describes three types of control - forward, concurrent, and feedback control - and three types of control systems - output control, behavior control, and clan control. Forward control aims to anticipate problems before they arise, concurrent control corrects problems as they arise, and feedback control anticipates problems after they arise. Output control uses financial measures like ratios to monitor performance. Behavior control includes direct supervision, management by objectives, and bureaucratic control. Clan control relies on traditions, shared values, and norms within an organization.

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    QTHTA - C7 - CD7.2 - Type of Control and Control System

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    Yến Tô
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    This document describes three types of control - forward, concurrent, and feedback control - and three types of control systems - output control, behavior control, and clan control. Forward control aims to anticipate problems before they arise, concurrent control corrects problems as they arise, and feedback control anticipates problems after they arise. Output control uses financial measures like ratios to monitor performance. Behavior control includes direct supervision, management by objectives, and bureaucratic control. Clan control relies on traditions, shared values, and norms within an organization.

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    2. QTHTA_C7_CD7.2_Type of control and control system

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    2. QTHTA_C7_CD7.2_Type of control and control system

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    This document describes three types of control - forward, concurrent, and feedback control - and three types of control systems - output control, behavior control, and clan control. Forward control aims to anticipate problems before they arise, concurrent control corrects problems as they arise, and feedback control anticipates problems after they arise. Output control uses financial measures like ratios to monitor performance. Behavior control includes direct supervision, management by objectives, and bureaucratic control. Clan control relies on traditions, shared values, and norms within an organization.

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    7 views8 pages

    QTHTA - C7 - CD7.2 - Type of Control and Control System

    Uploaded by

    Yến Tô
    This document describes three types of control - forward, concurrent, and feedback control - and three types of control systems - output control, behavior control, and clan control. Forward control aims to anticipate problems before they arise, concurrent control corrects problems as they arise, and feedback control anticipates problems after they arise. Output control uses financial measures like ratios to monitor performance. Behavior control includes direct supervision, management by objectives, and bureaucratic control. Clan control relies on traditions, shared values, and norms within an organization.

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    of 8

    MANAGEMENT

    Chapter 7: Controlling
    Learning objectives topic 2

    By the end of this lecture, you will have a clear understanding of the following
    learning outcomes:

    • Describe three types of control.

    • Identify three types of control systems


    Three types of control

    Input Conversion Output

    Forward Concurrent Feedback


    control control control
    anticipate correct problems anticipate
    problems before as they arise problems after
    they arise they arise
    Three types of control systems

    Control systems

    OUTPUT BEHAVIOR
    CLAN CONTROL
    CONTROL CONTROL
    OUTPUT CONTROL

    Financial Measures of Performance

    Liquidity Leverage
    Profit ratios Activity ratios
    ratios ratios
    BEHAVIOR CONTROL

    Behavior Control

    Management By Bureaucratic
    Direct Supervision
    Objectives Control
    Clan Control

    Clan Control

    Traditional Values Norms

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