NATIONAL COLLEGE OF BUSINESS & ECONOMICS

NAME: ABDULLAH ILYAS

REG NO: 2213329
PRESENTED TO : MAAM AMNA ILYAS
LISTENING
What is listening?
 Receiving language through the ears.
 language that allows people to understand
the information others convey to them.
 It is an active process of receiving and understanding
 Feelings
 Sound pitch
 Intonations
 WHY DO WE LISTEN?

 Interested
 Incentive
 Information understanding
 Enjoy
 Real listening?
Real listening has three basic steps.

Hearing It could be unintansional , also known as receiving

Understanding Good understanding may also interpret the homophones in context

Remember You haven’t actually listened if you don’t remember , lectures

Respond This stage confirms how effectively you listened

Is hearing and listening are same things?
 What is self awareness?
It is ability to focus in yourself , your actions ,
thoughts or emotions do or don’t align with
standards
 pseudo listening?

Non listening that consist of appearing attentive in

conservation ,while actually you are ignoring or
only partially listening to the speaker.
Example:
Talking on phone while driving
 Steps to effective listening
Pay Attention. Give the speaker your undivided attention, and acknowledge the
message. ...

Show That You're Listening. ...

Provide Feedback. ...

Defer Judgment. ...

Respond Appropriately.
 TYPES OF LISTENING
1. Active listening
2. Selective listening classrooms repeated lectures
3. Ignoring listening not listening
 What is active listening?
Active listening means “listening with all senses”

Active listening is full of concentration

Its motto is “what is being said”

What verbal and non verbal messages are sent.

It provide a feedback to speaker

 It creates the mutual understanding between the speaker

and listener.
Example:
Teachers do while students present a topic or judges in speeches.
 Why active listening is important?

Active listening is an important part of your communication skill set because it

encourages openness, honesty, and success. When you pay attention to your

conversation partner, you show that person they are being heard, thus building trust and

making that person feel like their words matter to you.

How to become active listener?
Pay attention. Give the speaker your undivided attention, and
acknowledge the message. ...
Show that you are listening. ...
Provide feedback. ...
Defer judgment. ...
Respond Appropriately.
 SOME OTHER TYPES oF listening

 Deep Listening: Deep listening occurs when you're committed

to understanding the speaker's perspective.

 Full Listening: Full listening involves paying close and careful

attention to what the speaker is conveying.

 Critical Listening:

 Therapeutic Listening:
Thanks For LISTENING