ENGLISH V

UNIT 3
GROWTH AND DEVELOPMENT
3.4 COULD YOU CALL ME BACK
LEARNING OUTCOME

By the end of the lesson, you will be able to:

• use, appropriately and in context, expressions
about leaving a voicemail to ask a partner
something.
• Make notes of voicemails to practice skills on
how to use abbreviations.
REVIEW OF CONTENTS
DISCUSSION

Market research is the activity of collecting

information about consumers’ preferences and
buying habits

1. What do you connect with market

research?
CANVAS – MÓDULOS – WEEK 6
Answer the questions in a market research survey from a small hotel
which is trying to grow its business.

Listen to four voicemails for Elaine, the manager of the hotel. Make notes on
each message. What action does Elaine need to take in each case?

Listen to four voicemails and complete the expressions in the Useful

language box.

Put the words in order to complete the voicemails. Write the missing
information ONLY.
PRONUNCIATION

Listen to the requests and notice the intonation. Practise saying

the sentences.

1. Could you call me back before tonight?

2. Could you email me the details?

3. Can you get back to me on my mobile?

4. Do you have an email where I can get in touch with you?

TASK

Practise saying these requests. Then listen and check your

intonation.

1. Could you get back to me?

2. Can you let me know?

3. Can you give me a ring?

4. Could you text me the prices?

PRONUNCIATION

Practise saying these requests. Then listen and check your

intonation.

1. Could you get back to me?

2. Can you let me know?

3. Can you give me a ring?

4. Could you text me the prices?

PAIR-WORK

You are going to leave a

voicemail asking your partner
Take turns to read your voicemails.
something or asking him/ her
Make notes. Then return the call
to do something.
with an appropriate response.
Make notes on what you need to
say. Include a day, date or time.
WRITING

Read these notes (1–4) made

while listening to voicemails.

1. Anya can't do Mon. Will send Jul/Aug What do you think the original
budget. voicemails said?
2. Confirm I can meet accountant, Fri 2nd,
10.30 am.
3. Text Nicole available days for Sept.
4. Return Jeff's call by 2 pm Thurs.
ANSWERS

Hi, it's Anya. I can't do Monday. I'll send the budget for July
1. Anya can't do Mon. Will send and August.

Jul/Aug budget.
Hi, it's x, your accountant. Can you confirm that you can
meet me on Friday the second at 10.30 am / half past ten
2. Confirm I can meet accountant, Fri
in the morning?

2nd, 10.30 am.

Hi, it's Nicole. Can you text me the days in September that
3. Text Nicole available days for Sept. you're available?
Hi, it's Jeff. Can you please return my call by 2 pm / two
4. Return Jeff's call by 2 pm Thurs.
o'clock in the afternoon on Thursday?
WRITING

Look at the abbreviations we use in notes and informal writing.

Which are days and which are months? Complete the activity.

Apr Aug Dec Feb

Fri Jan Jul Jun

Mar May Mon Nov

Oct Sat Sept Sun

Thurs Tues Wed

ANSWERS

days of the week

months of the year
CANVAS – MÓDULOS – WEEK 6

Answer the questions in a market research survey from a

small hotel which is trying to grow its business.

Answer the questions in a market research survey from a

small hotel which is trying to grow its business.
SELF-EVALUATION

Answer these questions:

 What did you learn

today? How are you
going to use it in your
daily life?

 What do you (think

you) need to review a
bit more?
REFERENCE
REFERENCES

[1]Helen Stephenson, Lewis

Lansford &Paul Dummett
(2016). Keynote (Split A) –
Upper Intermediate (1era
edición). 2017:National
Geographic Learning -
Cengage Learning.