The Head

Department of Business Administration and Management

H.V.P.MANDAL’S COLLEGE OF ENGINERRING & TECHONOLOGY, AMRAVATI.
2023-2024
 FUNCTION OF BANK
• PRIMARY FUNCTIONS • Saving deposit
• Fixed deposit
• Current deposit

• GRANTING OF LOANS & • Overdraft

ADVANCES • Cash credits
• Loans

• SECONDARY FUNCTION • Agency function

• Collection of checks
• Periodic payment
• Periodic collection
 SERVICES PROVIDE BY SBI
• Home Loan
• Preapproved personal loan
• Insta top up home loan
• Locker facility
• KYC Form filling
LEARNING
• YONO app registration process:
Week 1: • Customer account number and ATM
number
• Start with existing customer
• Follow bank details of customer

Week 2: • Preapproved personal Loan

• It is digital offer
• Eligibility of the customer
• Need of few documents
LEARNING
Week 3: • Locker facility provided bank
• Types
• Small
• Medium
• Large

Week 4: • KYC
• Kyc form filling
• It is use for updates about account holders.
 SUGGESTION
• Bank should try to focus on customer satisfaction
and relations.
• Bank should search for new opportunities and
greater coverage in remittance service.
• Bank should try to change the employee behavior
by introducing the concept of teamwork and
delegate them adequate authority to carry out their
work.
• Bank should try to satisfy its customer by providing
them prompt service.
 CONCLUSION
• During my 1 month bank internship. I gain
valuable insights into the banking industry and
real world financial operations. This
experience has equipped me with practical
skills in areas such as customer service and
teamwork.
• SBI more focus on Retaining existing
customers.
Thank you