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Anger

Management

Index
Anger Management

Dheenanath ko gussa kyon


aatai ha?
Anger Management

7:00 am
Conversation with
daughter
Anger Management

7:30 am
Conversation with
wife
Anger Management

11:30 am
Conversation with
Supervisor
Anger Management

2:30 am
Conversation with
Maintenance operator
Anger Management

5:00 am
Supervisor’s decision
Anger Management

See how the anger built


up in Dheenanath..
Anger Management

An innocent question…

Response: Frustration…
Anger Management

A genuine concern…

Response: Frustration turns


into irritation...
Anger Management

A simple straightforward
question….

Response: Irritation degenerates


into anger.....
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Nothing provocative at all…

Response: Throws a fit….


Accusations ..
Verbal abuse..
Physical assault
Anger Management

Anger peaks…….

Response: Letter of
termination
Anger Management

High
productivity

Punctuality Quality
work

Discipline

Dheenanath had worked hard towards excellence to


reach the top.
Anger Management

High
productivity

Punctuality Quality
work

Discipline

But succumbed to one wrong emotion ….ANGER


Anger Management

High
productivity

Punctuality Quality
work

Discipline

That was enough to undo all the reputation and


credibility.
Anger Management

All the credibility, reputation that


Dheenanath built over the years
crumbled due to one wrong emotion –
his ANGER

….and that too over something so routine…


Anger Management

Was Dheenanath the only


affected party?
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How Dheenanath’s behaviour affected


others….
• Daughter disappointed
• Wife upset and hurt
• Supervisor upset

• Maintenance Operator in hospital

• Fellow operators in fear, shock and disbelief


Anger Management

ANGER is only one letter


away from DANGER
Anger Management

Anger can destroy lives,


destroy relationships..
Anger Management

So how to control anger?

• Put yourself in other’s shoes


• Don’t react immediately
• Post pone for a few seconds what ever you
wish to say or do
• Take a deep breath
• Speak when you have calmed down
Anger Management

Discussion

• An incident when you were frustrated

• How did you react?

• How did the others react?

• What was the outcome?


Anger Management

Control your anger before it


controls you!
Anger Management

THANK YOU

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