Professional Documents
Culture Documents
Field Report Via Images
Field Report Via Images
STRATEGIC PARTNERSHIP
BETWEEN ETHIO TELECOM &
INFORMATION NETWORK SECURITY
ADMINISTRATION
02/05/2024 Prepared by LSSD 4
SHORT GUIDE FOR DOCUMENT PREPARATION
5 1 AREA OF CONCERN
RELATED PICTURES
Driving force to prepare this intervention
Picture that show before & after document
Picture that clearly show us how the task in Customers complaints
managed Increasing demand
Low/poor coverage and QoS
Bringing better operational excellence
Increasing productivity & etc.
2 STATUS/OUTCOMES
The fruit of the intervention proposal/task
Critical customers complaints are
addressed
Coverage and quality improved from X to
Y
Additional x number of pairs are ready for
sales
X amount of cost optimized or saved due
to this intervention & etc.
Availability (fixed/Mobile) improved from X
3 to Y
LESSON LEARNED
CURRENTLY THE ALARM cleared and not change the UMPT board
12
THANK YOU