Corporate

Presentation
August 2022
Stanza Living’s mission
is to be a leading managed
accommodation platform
delivering technology-
enabled, economical,
convenient, curated and best-
in-class living experiences

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Within 3 years of inception, Stanza Living today is India’s largest and fastest-
growing managed living operator…

Delhi NCR as base 15+ residences in NCR 10 cities across India 14 cities across India
02 residences (95 2K beds 12.5K beds operational 51K beds locked-in
beds) 60+ team strength 400+ team strength 750+ team strength
2 team strength (founders)

Apr 2017 Jul 2017 Jul 2018 Jul 2019 March 2020

Pilot Launch National Expansion Market Consolidation

Key Themes of the last 36 months

Capacity and Capability Pan-India scale & Growth Consumer Happiness

$70M 750+ 08 56 510x 80% 85%+

CAPITAL RAISED
Equity International, Falcon
Edge, Sequoia, Accel, Matrix,
& Alteria (over 4 rounds of
equity & debt financing)
TEAM MEMBERS TECH PRODUCTS CLUSTERS INVENTORY GROWTH RETENTION SATISFACTION
Across India with a pedigreed for property sourcing, across 14 cities in 10 different within 2 years of launch since average of last two years With services for students
leadership team built with a transformation, consumer states in India (sizes of April 2017 - 20x growth in since launch. Only 5% residing with Stanza
balance of experience engagement, operations and properties varying from 32 to Year 2 and 22.5x growth in consumers lost due to product (proprietary index based on
approach service delivery 1,000 beds) Year 3 YTD / service issues consumer inputs on services
provided)

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…with pan-India presence and a strong operating infrastructure across 14
cities and 10 states in the country…

10 51K+
Beds locked-in
States’ network Dehradun

Delhi G. Noida

14 Jaipur 750+
Team members
Cities and counting
Indore
Ahmedabad

700+
56
Vadodara Nagpur
Colleges, institutes &
Hyderabad corporates being catered to
Highly relevant clusters Vizag
Pune

250+ Bangalore 500+

Residences Chennai Cities our residents hail
from
Coimbatore

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Our business offering is founded on four strategic pillars, which put our
residents at the centre of everything we do…

Product Amenities Community Technology

We create thoughtfully
designed residences in line
with international standards,
tailored to the needs and
aspirations of the new-age
millennial community of
students and professionals
We offer world-class facilities
and amenities to ensure a
hassle-free, pleasurable
living experience... because
we understand people have
better tasks to focus on, and
more things to take care of
We build a strongly-knit Woven into the very fabric of
community of residents through our identity & our offering we
specially curated events, leverage technology to create
activities as well as through a connected Stanza
exclusive access to privileges ecosystem through the
and deals across our national internet of things and
brand network conversational approach

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PRODUCT: Our residences boast of state-of-the-art infrastructure, designed to
provide the best-in-class living experience…

DINING SPACES
Vibrant and colourful spaces designed for residents to come together to
enjoy quality, flavourful meals; equipped with state-of-the-art common
appliances

FULLY FURNISHED ROOMS

Spacious & comfortable rooms with ergonomic sensibilities, furnished with
personal wardrobes, in-room seating, etc. for people to feel at home

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…delivered through adaptive and smart space planning as per our proprietary
design standards

FITNESS ROOM
Full-fledged gyms or dedicated spaces with state-of-the-art gym
equipment to encourage a fitness-first lifestyle

ENTERTAINMENT ZONE INTERACTIVE COMMON LOUNGE

Cheerful areas furnished with everything our residents need Sociable spaces optimised to encourage interaction and forge
to recharge, rejuvenate & socialise friendships through shared experiences

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Amenities: We take the hassle out of our residents’ daily living needs, so they
can concentrate on things that matter

Healthy & Flavourful Meals High-Speed Internet 40+

F&B Specialists
FSSAI licensed meals Enterprise grade infra; smart range routers

Frequent food lab testing Dedicated lease line with back-up 5,00,000+
Single sign-on, smart bandwidth distribution Meal servings/
Branded ingredients month

Courteous & Caring Captains New-age Security Solutions 6,00,000GB

Internet data
Hospitality graduates HD cameras with motion detection consumption/month

Industry experience champions Perimeter based monitoring

400+
Trained Housekeeping
First responder & fire-safety trained Biometric and RFID access gates
Staff

Professional Housekeeping Value-Added Services 7,00,000sq.ft

Area managed under
housekeeping/day
Frequent room cleaning Laundry services

High-grade products Transportation services*

1,75,000+
Frequent disinfecting of washrooms Doctor on call*… and many more Regular clothes
laundered/month

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Community: We instill a feeling of belonging and help create a sociable living
space for our residents

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Technology: We offer cutting edge, tech-driven solutions for the new-age
residents, enabling a smarter living experience

Stanza Resident App

Single point engagement platform Feedback & complaints management Facial recognition-based security Digital approvals and payments

• Single point of daily communication between • 360-degree communication channel to drive service • Non-intrusive, convenient process to drive end-of- • Transparent fee payment process created for all
residents and Stanza on a range of subjects feedback, complaints, suggestions, etc. day attendance monitoring for safety checks types of modes with real-time reconciliation
• Platform with potential to push on-demand add-ons, • Digital tracking of complaint resolution TAT, actual • Convenient check-in/check-out process with digital • Digital tracking of service opt-ins/opt-outs to create
create interest groups, curate events, etc. resolution, feedback efficacy, etc. approvals and biometric integration a closed currency ecosystem

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Today, we’re the platform of choice for consumers, given our obsession with
acing resident satisfaction…

Stanzens’ Satisfaction Score*

Empathy
Overall
85%+
Swiftness
score
Speed

Stanza is almost a home away from home. Stanza Living - A place where I found
Respons- Food quality &
83%+
With all the facilities from a 24*7 open my family in the perfect home. I’ve
-iveness experience kitchen where I perform all my culinary
made friends and memories I’m sure
experiments to the common lounges with
Internet foosball and TVs, it's an experience in I’ll cherish for life. I have already
Uptime itself. We also have many special discounts recommended Stanza Living to my
and offer at various restaurants and shops friends.
nearby.
Internet
92%+ experience
-Prageet - Mohit

Complaint
Food
Taste 81%+ management

What’s on Housekeeping &

89%+
I have been a resident of Stanza for a Apart from a comfortable place to
consumer’s maintenance year now and the best thing about stay, Stanza is so much more - I
mind? Quality stanza is its ambience and services. look forward to the fun-filled weekly
The management staff is very activities, it's a welcome break from
cooperative and is willing to accept a hard days’ work.
our recommendations
Community
85%+ programmes
- Ishita -Gunjan

* - Represents the % of Stanza Living residents which are happy with the respective service offering
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…and they benefit from a flexible, hassle-free offering and a superior value for
money proposition

Apartments / Flats PG accommodation Private hostels Organized operators Hotels

Basic infra but poor

Living infra Consumer unfriendly
quality
Decently equipped Decently equipped Decently equipped Well equipped

Service offering range Non-existent Limited service set Limited service set Limited service set Full service set (1) Full service set (1)

Rigorous
Service quality No quality guarantee Poor service quality Basic hygiene missing Poor service quality No quality guarantee
quality checks

Ancillary Services Multiple options

(Unlimited High-Speed Internet, Non-existent Non-existent Non-existent Limited set available (1) Non-existent
available
Transportation, etc.)

No security, full Basic security, no Basic security, no Basic security, full Basic security, full High security, full
Security freedom freedom freedom freedom freedom freedom

Round-the-year,
Community programs None None Limited Limited None
managed

Fully prepared, highly

COVID Preparedness None None None Basic Basic
equipped

Payment terms Inflexible and onerous Inflexible Inflexible Flexible Flexible Increasingly flexible

Total Spend 110 – 115 (2) 90 - 105 95 - 105 95 - 105 200 100
(re-based at 100 for Stanza)

(1) – Not all service elements may be included in the base offering, and some elements may be available on an additional subscription basis
(2) – Calculated based on like-for-like cost of renting apartments and putting together entire service set
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The broader ecosystem too is recognizing our efforts in transforming the
managed living experience in the country…

Latest Awards and Recognition

Linkedin Tracxn Top Real Estate
Top Start-up 2019 Tech Startup 2020

Businessworld Disrupt ET Now Global Real Estate

40 under 40 Achievers Awards: Startup of the Year

Entrepreneur Magazine
35 under 35 Achievers

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…and with that in mind, we are strategically preparing for post COVID19
lockdown world

Key initiatives Operating model

• Weekly sanitization and deep cleaning of residences; high touch surfaces to be cleaned and disinfected throughout the day
• Fortifying residences
• Team members/staff equipped with personal protective equipment including masks, gloves to safeguard themselves, avoid exposure
• In residence safety norms
• Daily thermal monitoring and temperature checks of all residents as well as Stanza Living team members, staff and partners at
• Daily symptoms, thermal monitoring entry/exit points of residences. Temperature > 99oF will be referred to a doctor and not allowed to residence without proper medical advise
• Personal Protective Equipment
• Local tie-ups with medical institute to ensure residents have access to the right information and support in case of any exigency
Making • Strict Social Distancing norms
ON-SITE • Installation of Sanitizer Dispensers across the residence, especially in the common rooms and dining areas
• Sanitization best practices
services • Strict food delivery norms include dedicated area for loading / unloading food at each residence and dedicated protocols including wearables
• Visitor guidelines
safer like mask, etc. and sanitization of containers at the point of unloading. Food to be served in batches to maintain social distance norms.
• Communication and Awareness
campaigns • Regular awareness campaigns on Stanza resident app about prevention of COVID19. Health and Safety Communication poster displayed
across all the properties
• Travel guidelines and norms
• Operating norms while working with
• Issuance of resident advisories including practicing of social distancing while in common areas, mandatory wearing of masks while moving out
non-resident teams of the room, avoiding social gathering of more than 3 people
• Mandatory declaration of health and travel history for any resident returning to the residence after a leave

• Health checks norms
Making • Bulk sourcing of raw material and
OFF-SITE essential supplies
services • Sanitization and safety norms
secure • Essential services approvals
• Daily symptoms monitoring
• Bulk securing of non-perishables and proactive earmarking of supplies with sourcing partners to minimize any service disruptions
and ensure there is no shortage in case of any unprecedented situation in the future
• Leverage owned storage infrastructure to have complete control over the management of supplies
• Weekly health checks of kitchen team and on-ground operations staff apart from daily thermal monitoring
• Daily sanitization of kitchen premises as per latest health advisories and norms; Frequent sanitization of raw materials and utensils
• Proactive application of essential services pass and other permissions under local authorities’ guidance to minimize disruption to operations

Stanza Living has set-up DEDICATED SWOT TEAMS covering each city to liaison with local authorities and ensure we are updated with the local measures being undertaken to
combat the pandemic and ensure the guidelines are enforced at our residences as well. The team will also be responsible to conduct surprise audits to evaluate the risk levels and safety
measures followed by the Stanza residences and report any deviations.

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We believe a partnership with Stanza Living can help elevate the living
experience of your employees

We are a full-stack business operator with complete ownership of the end-consumer experience including delivery of all
services including food, transportation etc.

Our technology backbone enables us to easily tailor services to suit the specific needs of our institutional partners as well as
personalize the services at the end-user level

We have the capability to source, set-up and operate dedicated facilities for your employees , in any part of the country

We have deployed the best-in-class service infrastructure including enterprise grade Wi-Fi infrastructure with backup line for each
residence and own kitchen network run by highly-qualified F&B experts

We offer an appealing value proposition with our high-quality product, service and amenities mix, driven by a hospitality led approach

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Thank
you!