Information System Project Management

Chapter one :-Introduction to IS

Project Management

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 Projects and Project Management

• Projects by themselves do not thus appear to be anything new. What

is important, however, is that the nature of projects and the
environment in which they are undertaken have changed dramatically
over that time span
• Nicholas (1990:9) :-identifies three prominent characteristics
distinguish modern society from earlier periods of history and also in
modern project environment too
• Complexity
• interdependency
• rapid and radical change

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 What is project ?

• Project should differentiate with their purpose, complexity ,

uniqueness, unfamiliarity, temporary nature and life cycle of the
activity
• The Project Management Institute (PMI) (1987: 4-3) define project as
any undertaking with a defined starting point and defined objectives
by which completion is identified.
• Kerzner (1992: 2) :- any series of activities and tasks that have a
specific objective have defined start and end dates, have funding
limits and further consume resources.

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• Wideman (1991: 1-1 ,2) include rarity, subject to the constraints of
time, money and resources, multidisciplinary, and the requirement of
a dynamic response to external complexities and internal
developments.

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• project is a temporary endeavor undertaken to create a unique
product, service, or result.
• Operations, on the other hand, is work done in organizations to
sustain the business.
• Projects are different from operations in that they end when their
objectives have been reached or the project has been terminated
• Projects can be large or small and involve one person or thousands of
people. They can be done in one day or take years to complete

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 Examples of IT project

• A company develops a driverless car.

• A large network of healthcare providers updates its information
systems and
• procedures to reduce hospital acquired diseases.
• A team of students creates a smartphone application
• Government regulations require monitoring of pollutants in the air
and water.
• A company develops a new system to increase sales force productivity
and customer relationship management

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 Project Attributes

• Projects come in all shapes and sizes. The following attributes help
define a project further:
• A project has a unique purpose
• Every project should have a well-defined objective.
• A project is temporary.
• A project has a definite beginning and end
• A project is developed using progressive elaboration
• project team should develop initial plans and then update them with more
detail based on new information

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• A project requires resources, often from various areas
• Resources include people, hardware, software, and other assets
• Many projects cross departmental or other boundaries to achieve their
unique purposes.
• A project should have a primary customer or sponsor
• Most projects have many interested parties or stakeholders, but for a project
to succeed someone must take the primary role of sponsorship.
• A project involves uncertainty
• Because every project is unique, it is sometimes difficult to define its
objectives clearly, estimate how long it will take to complete, or determine
how much it will cost.
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 Project Constraints

• Every project is constrained in different ways, often by its scope, time,

and cost goals.
• These limitations are sometimes referred to in project management
as the triple constraint.
• To create a successful project, a project manager must consider
scope,time, and cost and balance these three often-competing goals:

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• Scope:
• What work will be done as part of the project?
• What unique product, service, or result does the customer or sponsor expect
from the project?
• How will the scope be verified?

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• Time:
• How long should it take to complete the project?
• What is the project’s schedule?
• How will the team track actual schedule performance?
• Who can approve changes to the schedule?

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• Cost:
• What should it cost to complete the project?
• What is the project’s budget?
• How will costs be tracked?
• Who can authorize changes to the budget?

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• Experienced project managers know that you must decide which
aspect of the triple constraint is most important
• If time is most important, you must often change the initial scope and cost
goals to meet the schedule. If scope goals are most important, you may need
to adjust time and cost goals.
• To generate project ideas focus groups or interviews to collect ideas or
sending email for survey .
• good ideas are crucial to project success, it would make sense t inform the
project sponsor that adjustments are needed.

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• Quality is often a key factor in projects, as is customer or sponsor
satisfaction
• Risk can also affect major project decisions
• A company might wait to start a project until the risks are at an
acceptable level.

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 WHAT IS PROJECT MANAGEMENT

• Project management is the application of knowledge, skills, tools, and

techniques to project activities to meet project requirements
• Project managers must strive not only to meet specific scope, time,
cost, and quality goals of projects, they must also facilitate the entire
process to meet the needs and expectations of people involved in
project activities or affected by them.

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 Project management framework

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 Project Stakeholders

• Stakeholders are the people involved in or affected by project

activities, and include the project sponsor, project team, support
staff, customers, users, suppliers, and even opponents of the project.
• Example building a new house
• The project sponsors would be the potential new homeowners
• The house may require financing by a bank or other financial institution
• The project manager in this example would normally be the general contractor responsible for
building the house
• The project team for building the house would include several construction workers,
electricians, and carpenters
• Support staff might include the buyers’ employers, the general contractor’s administrative
assistant, and people who support other stakeholders.

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 • Building a house requires many suppliers. The suppliers would provide the
wood, windows, flooring, appliances, and other materials.
• a neighbor might oppose the project because the workers make so much
noise

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 Project Management Knowledge Areas

• Project scope management involves defining and managing all the

work required to complete the project successfully.
• Project time management includes estimating how long it will take to
complete the work, developing an acceptable project schedule, and
ensuring timely completion of the project.
• Project cost management consists of preparing and managing the
budget for the project.

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• Project quality management ensures that the project will satisfy the
stated or implied needs for which it was undertaken.
• Project human resource management is concerned with making
effective use of the people involved with the project.
• Project communications management involves generating, collecting,
• disseminating, and storing project information.
• Project risk management includes identifying, analyzing, and
responding to risks related to the project.

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• Project procurement management involves acquiring or procuring
goods and services for a project from outside the performing
organization.
• Project stakeholder management includes identifying and analyzing
stakeholder needs while managing and controlling their engagement
throughout the life of the project.
• Project integration management is an overarching function that
affects and is affected by all of the other knowledge areas.

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Project Management Tools and Techniques

• Project management tools and techniques assist project managers

and their teams in carrying out work in all 10 knowledge areas
•.

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 Project Success

• How do you define the success or failure of a project?

Example :- upgrading 500 desktop computers within three
months for 300,000 birr .
• The project met scope, time, and cost goals
• The project satisfied the customer/sponsor
• The results of the project met its main objective.
• Adequate funding
• Staff expertise
• Engagement from all stakeholders

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 PROGRAM AND PROJECT PORTFOLIO
MANAGEMENT

• Projects make up a significant portion of work in most business

organizations or enterprises, and managing those projects
successfully is crucial to enterprise success
• Two important concepts that help projects meet enterprise goals are
the use of programs and project portfolio management.

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 Program

• program is a group of related projects, subprograms, and program

activities managed in a coordinated way.
• examples of common programs in the IT field.
• Infrastructure:
• Applications development:
• User support

• A program manager provides leadership and direction for the project

managers heading the projects within a program.

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• They coordinate the efforts of
• project teams
• functional groups
• Suppliers
• staff supporting the projects

• to ensure that products and processes are implemented to maximize

benefits.
• Program managers often have review meetings with all their project
managers to share important information and coordinate important
aspects of each project.

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 Project portfolio management

• It is a process used by project manager and project management

organizations (PMOs) to analyze the potential return on undertaking a
project
• Portfolio managers help their organizations make wise investment
decisions by helping to select and analyze projects from a strategic
perspective.
• Project portfolio management gives organizations and managers the
ability to see the big picture

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 • For executives - know what project managers to reach
• For project Managers - easy access to team members
• For team Members - improved communication with leadership and other
teammates
• For stakeholders - kept in the loop with reliable and consistent feedback

• Project portfolio management sets out a methodology used to predict

potential problems, review progress towards operational goals,
manage budgets, and address stakeholder concerns, allowing project
managers to then follow up with precision execution.

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• Project portfolio management tasks include:
• Strategic alignment:-
selecting and prioritizing projects that align with strategic objectives
• Resource management:-
planning, managing and staffing human resources in terms of projects This
includes keeping up with employees’ skills and capacities as well as taking into account
project timelines and budgets
• Rough milestone planning: -
initiating, planning, implementing, and completing the projects
• Training and coaching project managers and teams

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 • Introduction and maintenance of PM methods, tools, and technologies
• Project portfolio controlling:-
monitoring and evaluating project progress
• Project support:
communication and support for project teams
• Program support:-
communication and support for program managers, especially in regards to risks,
issues, and dependencies to find solutions to keep the program healthy

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• there are three basic IT project portfolio categories:
• Venture: Projects in this category help transform the business. For example,
the large retail chain described in the opening case might have an IT project
to provide kiosks in stores
• Growth: Projects in this category would help the company increase its
revenues. For example, a company might have an IT project to provide
information on its corporate website in a new language
• Core: Projects in this category must be accomplished to run the business. For
example, an IT project to provide computers for new employees would fall
under this category.

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 Assignment 2%

• Write role and responsible of project manager , program manager and

portfolio manager .
• Sumiton date 4/3/2011

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 Project Life Cycle and its Classification

• Project life cycle divides the sequence of operations of project in to

different phases.
• Generally, there are four stages of project life cycle which are

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 Idea Generation (Concept Phase)

• Anyone who is planning to invest starts searching everywhere for new

ideas
• To start a new project you have to first define its objectives, scope,
purpose and deliverables to be produced.
• The basic processes of this initiation phase are
• Project document: This is a statement describing the characteristics of the project undertaken.
• Project feasibility document: This contains constraints and alternative solutions.
• The four steps in the project feasibility study are:
• Problem description
• Approach to be used
• Alternate generations for solving the problem
• Preliminary recommendations

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• Project concept document: It will answer the following questions
• What is to be done?
• How will it be done?
• Why is it to be done?

• Project charter: Project charter formally communicates the initiation

of the project. It consists of project scope, project authority and KSF
(Key Success Factors).
• During this phase, project team is responsible for the following activities:
• Conducting interviews with customers and stakeholders
• Conducting research for generating more necessary information.
• Preparing project feasibility document, project concept statement and project charter.

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• Ask yourself the following questions during Conceptualization:
• What is the problem?
• Will the development of a project solve that problem?
• What are the specific goals of the project?
• Do we have enough resources to create and support the project?
• The Conceptualization Phase typically involves:
• Creation of the statement of work (SOW).
• Presenting the business case.
• Creation of a business contract.

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 Project Planning Phase

• Project planning phase follows the project initiation phase

• Countless hours during the succeeding phases can be saved with
proper planning
• The purpose of the project planning phase is to:
• Determine project requirements
• Decide project cost and schedules
• Search for sources of all resources

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• The basic processes of the project planning phase are
• Defining the scope: Define the scope of the project and its limitations.
• Preparing the work breakdown structure: Divide the whole project into smaller activities
• Role assignment: Assign jobs to individuals or group of individuals as predefined activities or
tasks.
• Project scheduling: Determine optimum schedule of the project and show it on a Gantt Chart.
• Fund allocation: Allocation of funds for individual activities

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• Ask yourself the following questions during Planning:
• What is the project purpose, vision, or mission?
• Are there measurable objectives or success criteria?
• Do you have a high level description of the project, requirements and risks?
• Can you adequately schedule and budget high level milestones?
• The Planning Phase typically involves:
• Determining resource availability
• Creating a project budget.
• Beginning to allocate tasks to certain resources.

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 Implementation or Execution Phase

• Project execution is characterized by the actual work on the tasks

planned.
• The basic process of the project execution can be:
• Execution of the project plan
• Handle the changes
• Project control

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• The key activities during this phase of execution include:
• Award contracts to contractors, vendors, subcontractors
• Procure equipment and services
• Control and monitor project cost, schedule and scope:
• Motivation of project team

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• Ask yourself the following questions during Execution:
• Are all resources being tracked?
• Is the project on budget and on time?
• Can resource planning be optimized?
• Are there major roadblocks that require change management?
• The Execution Phase typically involves:
• Strategic planning.
• Implementation planning.

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 Termination Phase (Clean-up Phase)

• During the termination phase, the project’s resources are

redistributed, financial records are closed, and project personnel are
reassigned.
• The Termination Phase typically involves:
• The release of the project team.
• Personnel and tools are reassigned to new duties.
• Resources released back to parent organization.
• Project transferred to intended users.

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• Ask yourself the following questions during Termination:
• Are the project’s completion criteria met?
• Is there a project closure report in progress?
• Have all project artifacts been collected and archived?
• Has a project postmortem been planned?

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