Employee engagement

Objective of the study

 To understand the concept of employee
engagement.
 To find out better ways of engaging

employees
What it is?

 Employee engagement describes the level of

passion and excitement people feel about
their work.
3 categories
 Engaged
 Disengaged
 Actively disengaged
Why employee engagement so
happening concept?
 Business performance
 Talent retention
 Customer trust
 Growth of people
 Organizational connection
Prevent and minimize the four d’s
 Damage
 Disease
 Disorder
 dysfunction
EXTENT OF HUMAN RESOURCE INVOLVEMENT IN THE
ORGANIZATION

1. Hr works closely with senior management in

implementing organizational strategies
2. Hr works closely with senior management in
creating organizational strategies
3. senior management realizes
Hr is involved in that investment
the communication of in HR
makes financial sense
the business goals
4. Hr is involved in the communication of the business
goals
5. Hr is involved in the alignment of the business goals

6. The role of HR is increasingly more focussed on the

strategic interests
 Hr involvement is more essential for business
activities and decisions
 HR is involved in the development of

business goals
 Hr is involved in the monitoring of business

goals
 HR creates strategies and processes to drive

business results
Gallup ‘s survey questionnaire
 Do you know what your manager and colleagues
expect of you at work?
 Do you have the opportunity to do what you do
best everyday there?
 Does your supervisor ,or someone else at
work ,seem to care about you as a person?
 Does the mission or purpose of your company
make you feel that your job is important?
 Do you have a best friend at work?
 In the last year ,did you have the opportunity at
work to learn and grow?
The case
 Con Agra foods- Gary rodkin
 HCL way
How do we gauge it?
 The extra attention
 Thought
 Energy into the work
How do we do it?
 10 c’s
 Connect
 Career
 Clarity
 Convey
 Congratulate
 Contribute
 Control
 Credibility
 Confidence
 Creativity
 Collaboration
5 ways to measure
 Innovation
 Growth
 Turnover
 Customer satisfaction
 profitability
 Engage and get out of the way.