Designing performance for

evaluating talent in the

organization
• What is performance management?
How is performance management used??
• Set clear job related expectations
• Provide feedback to the employees
• Complete the process of regular performance evaluation
What do employees need to succeed?
• What do you expect them to do?
• Regular specific feedback on performance
• Understand how their work fits with the organizational goals
• An active role in defining and redefining their jobs
• Levels of authority
4 main categories of performance
• Organizational objective
• Supervisor/employee communication
• Human resources activities
• legal
• Are u an performance management avoider?
Performance management cycle
Organizational
goals

Performance Individual
evaluation performance
discussion planning

Performance
Feedback and
evaluation
adjustment
preparation

documentation
Roles in performance management
• Supervisor
• Employee
• supervisor’s supervisor
• Human resources department
• Organization leader
How can I help employees understand criteria better?

• Success criteria
• Completion date
• Interim progress or final reports
• Level of authority
• Areas of risk or visibility
• What are goals or objectives
• A single idea
• Needs several objectives to accomplish
• Objectives are specific statements in how goals will be accomplished
SMART GOALS
• S-SPECIFIC
• M-MEASURABLE
• A-ACHIEVABLE
• R-REALISTIC
• T-TIME BOUND
WHAT ARE EFFECTIVE PERFORMANCE
GOALS
• JOB GOALS
• PROJECT GOALS
• PROFESSIONAL DEVELOPMENT GOALS
• PERFORMANCE IMPROVEMENT GOALS
DOCUMENTATION
• Work samples
• Work notes
• Letters of commendation or notes from public
• Emails related to work projects
• Trg certificates
• Quantitative records
• Disciplinary notes or forms
• Factual details
What a good document looks like
• Current date
• Name
• Job
• Factual details- opinions not ideas
• Best practices
• Behaviours and attitudes
What to include
• BARS
• CIT
• AND OTHER PARAMETERS-

• TRAITS,OUTCOMES
Fostering employee discussions
• 2 questions-
• What do you need?
• How do you feel
• Constructive criticism
• Preparing a performance related discussion

• Improving your listening skills

Rating performance
• Meets standards
• Exceeds expectation
Writing clear and effective evaluations
• KPA
• KRA
• COMPETENCIES
Conducting meeting
• LISTEN MORE
• EMPATHIZE
• FACILITATE