STRATEGIES FOR

EFFECTIVE
INTERPERSONAL
COMMUNICATION
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 ACTIVITY
View the illustrations. Identify whether it is a good
gesture of communication
 ACTIVITY
View the illustrations. Identify whether it is a good
gesture of communication
 ACTIVITY
View the illustrations. Identify whether it is a good
gesture of communication
 ACTIVITY
View the illustrations. Identify whether it is a good
gesture of communication
 ACTIVITY
View the illustrations. Identify whether it is a good
gesture of communication
INTERPERSONAL COMMUNICATION

• the process of face-to-face exchange of

thoughts, ideas, feelings, and emotions
between two or more people
• This activity needs a very commendable
interpersonal skill.
INTERPERSONAL SKILLS

• are traits you rely on when you interact and

communicate with others.
• They cover a variety of scenarios where
communication and cooperation are
essential.
INTERPERSONAL SKILLS

• These skills involve the ability to

communicate and build relationships
with others. Often called people skills,
they tend to incorporate both your innate
personality traits and how you have
learned to handle certain social
situations.
ACTIVE LISTENING

• an example of interpersonal skill which

means listening to others with the purpose
of gathering information and engaging with
the speaker
ACTIVE LISTENING

• Active listeners avoid distracting behaviors

while in conversation with others. This can
mean putting away or closing laptops or
mobile devices while listening, asking and
answering questions when prompted.
ACTIVE LISTENING

• Active listeners avoid distracting behaviors

while in conversation with others. This can
mean putting away or closing laptops or
mobile devices while listening, asking and
answering questions when prompted.
 To develop active listening you should practice:

1. Pay attention - give the speaker your complete

attention rather than thinking about your response.
2. Show the speaker that you are listening and
that you're interested - body language is
especially helpful for this.
 To develop active listening you should practice:

3. Clarify your understanding - you need to ensure that you

understand what the speaker is saying without your judgments
and beliefs getting in the way so ensure you reflect and ask
questions.
4. Do not interrupt or redirect the conversation.
5. Provide a suitable response that is honest but polite.
BODY LANGUAGE

• The impression others form of you is

roughly split by Body (visuals) 55%, Voice
(sound) 38%, Words (content) 7%. So, body
language is significantly used to understand
what is being said.
BODY LANGUAGE

• When communicating with others your aim

is to display open body language, such as, a
relaxed posture, maintaining eye contact,
uncrossed arms, nodding your head, smiling
etc.
BODY LANGUAGE

• Closed body language should be avoided as

you may be perceived as uninterested or
even untrustworthy.
• Example: folding arms or legs,
avoiding eye contact, shifting eyes, and
fidgeting.
 Tips for Effective Interpersonal Communication

1. Don't Show Negative Body Language

 ‘the first impression is the last impression’
 you should not bring any physical barriers between you
and the other person

2. Do Not Interrupt the Other Person

 Interruption hampers the thought process and it is
disrespectful.
 Tips for Effective Interpersonal Communication

3. Think Before You Speak

 ‘look before you leap’

4. Listen Well
 good listening skills you will be able to
understand that person’s words more clearly
and react in a positive manner.
 Tips for Effective Interpersonal Communication

5. Don't be Defensive or Attacking–Be Neutral

 do not get overexcited when someone points out your
mistakes and get defensive or attack them
 Be neutral and transparent so that you can understand what
is actually being discussed
 Always maintain the balance in the conversation so that
everyone involved in the discussion has a fair part in it.
 Tips for Effective Interpersonal Communication

6. Don't Deviate
 stick to the topic of discussion to maintain the relevancy
of the communication process

7. Be Confident of Your Ideas

 be confident of what you are speaking and should
take ownership of your words to increase the trust
that the other people have in you and make the
conversation flow more freely.
 Tips for Effective Interpersonal Communication

8. Be Open to Receiving Feedback

 step back and be receptive to feedback
 You should be able to open up to feedback from the other
person and give honest feedback whenever you feel it is
needed.
 Tips for Effective Interpersonal Communication

9. Use the Right Communication Method

 you should understand that different types of situations
ask for different methods
 You should know which type of communication method
will be more effective. Location is also an important point
to remember; different types of communication need
different locations.
 Tips for Effective Interpersonal Communication

10. Shake Hands Firmly!

 Give a firm handshake but do not make it a tight one and
also do not squeeze. A weak handshake may indicate
lower self-confidence.
 COMMUNICATION
ROADBLOCKS
Developing strong interpersonal communication skills is
critical to approaching and resolving conflict. Consider a time
you were in conflict with someone. Write down what you did
when you became angry, how you felt and how you responded to
the other person. Create a scenario about conflict and answer the
same three questions about the parties involved. Show how the
conflict was resolved.
 COMMUNICATION
ROADBLOCKS
Developing strong interpersonal communication skills is
critical to approaching and resolving conflict. Consider a time
you were in conflict with someone. Write down what you did
when you became angry, how you felt and how you responded to
the other person. Create a scenario about conflict and answer the
same three questions about the parties involved. Show how the
conflict was resolved.
In the situation, we see that the communication block
there is the anger of Jen. So that, whenever we try to
communicate with someone, when we want to be
effective, we try to put aside our own negativities.
From there we know that to avoid miscommunication,
we need to be active listeners, as well as, to think before
we speak. We should use the proper way of
communicating.
QUIZ #
Write “TRUE” if it applicable for
interpersonal communication and write
“FALSE” if it does not.
A dialog is a talk which is exclusive for only two .1
.persons
The use of an appropriate punctuation mark in the .2
.conversation will enhance understanding
.Smiling is a negative gesture in a good conversation .3
.It is good to do texting while talking to someone .4
.A commendable interpersonal is necessary in a dialog .5
Interpersonal communication does not involve .6
.emotions
Incorporating personality traits is included in .7
.interpersonal skill
Active listening means to engage with one the .8
.speaker is talking
A relaxed posture while talking to someone is a good .9
.body language
You have to avoid eye contact when talking to.10
someone