COMPUTER TROUBLESHOOTING

PROBLEMS AND SOLUTIONS

 It is the process of diagnosing and solving computer
errors or technical problems.
 The primary objectives of troubleshooting are to figure
out why something doesn't work as intended and
provide a solution to resolve the issue.

WHAT IS COMPUTER TROUBLESHOOTING?

PC ISN’T POWERING ON
If your PC is being stubborn and refusing to turn on, the first thing you should
do is check all the cables and connections to make sure everything is secure.
If that doesn’t work, try holding down the power button for a full minute to see
if that will reset things. You can also try removing the battery (if it’s a laptop)
and plugging the computer into an outlet to see if it will power on that way. If
you are a desktop user try replacing the power cable of the monitor with the
CPU.
You should disconnect all external devices before you try this so that you can
rule out any of them being the problem.
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PC KEEPS DISCONNECTING
FROM WI-FI
If your PC keeps disconnecting from Wi-Fi, this could be due to several
reasons such as outdated network drivers, a faulty network card, or even
security software that’s blocking your connection.
To fix this issue, start by checking for any updates to your network drivers
and installing them if necessary. Another option is to check your network
adaptor power management options. Windows is optimized to save power by
turning off specific devices when they’re not in use, but this can sometimes
cause problems with the network connection.
To disable this feature first go to Start > Device Manager. Expand network
adaptors in the list and double-click on it to open the Properties window.
Then go to the Power Management tab and uncheck the option that says
“Allow the computer to turn off this device to save power”. Finally, click OK
to save the changes.
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KEYBOARD ISSUES

If your PC keeps disconnecting from Wi-Fi, this could be due to several

reasons such as outdated network drivers, a faulty network card, or even
security software that’s blocking your connection.
To fix this issue, start by checking for any updates to your network drivers
and installing them if necessary. Another option is to check your network
adaptor power management options. Windows is optimized to save power by
turning off specific devices when they’re not in use, but this can sometimes
cause problems with the network connection.
To disable this feature first go to Start > Device Manager. Expand network
adaptors in the list and double-click on it to open the Properties window.
Then go to the Power Management tab and uncheck the option that says
“Allow the computer to turn off this device to save power”. Finally, click OK
to save the changes.
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YOU’RE SEEING A BSOD (BLUE
SCREEN OF DEATH)
There is nothing scarier than working on an important document
only to be greeted by the BSOD (Blue Screen of Death). This STOP
error is almost certainly hardware-related and unfortunately, could
signal significant system failures. However, it’s not necessarily
hopeless. In fact, a simple reboot could be all you need to fix the
issue.
In most cases, however, further diagnostics are necessary to find the
cause of the issue. If the blue screen appears, you’ll see a line of
white text that identifies the problem your computer is having. You
can easily look these codes up online to narrow down the issue and
work toward a solution or seek assistance.
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SCREEN DISPLAY IS TRUNCATED
OR HAS LOW RESOLUTION
If you restart your computer and see that the resolution has changed
or desktop icons and texts are truncated, it’s usually related to your
graphics card. Many times, you simply need to update your graphics
drivers. If you know the brand or model of your card, you can go to
the manufacturer’s website and download the latest software for the
device.
If taking this step still doesn’t fix the issue, there could be larger
issues with your hardware. In rare cases, you may need to replace
the graphics card altogether to solve the issue. However, in most
cases, the issue is software-related.
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