Slide 1

Survey Analysis
B H AV Y A T A R U N
Slide 2
OUR BIG IDEA
Burger King is one of the most popular
fast food chains in the world, serving
millions of customers every day. To
ensure customer satisfaction and meet
their expectations, Burger King
regularly conducts surveys to gather
feedback and improve their services. In
this research proposal, we aim to
conduct a customer satisfaction survey
to investigate the service quality of
Burger King outlets and customers'
preferences
 RESEARCH QUESTION
Slide 3

What factors set apart burger king from other food

chains of burger and are the product and services up to
the mark?

Your Coffee Shop 3

 QUESTION 1
Slide 3
How frequently do you order?
a) Twice a week
b) Once a week
c) Twice in two months
d) Once in a month
e) Other

Your Coffee Shop 4

 QUESTION 2
Slide 3
How far is the nearest outlet from your house?
a) Within 1 kilometer
b) Within 1-10 kilometers
c) Within 10-20 kilometers
d) More than 20 kilometers

CORRELATION -0.08293 AVERAGE 8.022727273

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 QUESTION 3
Slide 3
How fast do you receive the order after ordering at the outlet?
a) Within 10 minutes
b) Within 15 minutes
c) Within 20 minutes
d) More than 20 minutes

AVERAGE 17.04545455 CORRELATION -0.01487

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 QUESTION 4
Slide 3
Rate the nature of the staff from 1-10

AVERAGE 7.590909091
CORRELATION -0.409945935 MEDIAN 8
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 QUESTION 5
Slide 3
How will you rate our star product, crispy veg, on a scale of 1 to 10

CORRELATION AVERAGE 8.363636364

-0.34777
MEDIAN 9
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 QUESTION 6
Slide 3
Are the prices reasonable from other fast food chains?
a) Yes
b) No
c) Maybe
d) Can’t see

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 QUESTION 7
Slide 3
Do you prefer home delivery or dine in?
a) Delivery
b) Dine-in
c) Can’t say
d) Both

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 QUESTION 8
Slide 3
Whom do you prefer to go with?
a) Family
b) Friends
c) Colleagues
d) Alone
e) Others

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 QUESTION 9
Slide 3
Where do you want our new outlets to be open?
a) Airport
b) Residential Place
c) Commercial Place
d) Colleges

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 ANALYSIS OF 8TH AND 9TH QUESTION
Slide 7

Com
pani Place
on

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 Slide 15

THANK YOU!
Bhavya Tarun
bhavya.22048@sscbs.du.ac.in

22048

Your Coffee Shop 14