Data Analytic Training for Health Workers

Crafted and Prepared by: PT Cybertrend Intrabuana

For: Kementerian Kesehatan

Date: 20 April 2022

No. Techpro: 386-TECH-PRO/KEMENKES/CBI.002/IV-2022
CONFIDENTIAL AND PROPRIETARY © 2022 PT CYBERTREND INTRABUANA
Copying in whole or in part is strictly forbidden without prior written approval
Unusually Challenging Year for Everyone

• The pandemic cycles and distant interactions have pushed

people to embrace digital transactions more than before.

• On the other side, businesses are facing increasing risk and

challenges, as well as opportunities, during this time. Being
quickly adaptable and responsive to each situation is essential.

• Nevertheless, the economic fallout from the crisis may act as a

catalyst for positive change in the industry. Government
Department (Ministry) have been encouraged to consider how
they operate and to focus on becoming more agile and digital
with data centric focus.

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Government are going Data Driven
• With the big wave of digitalization, Data Analytics, Data Science & Machine Learning have become the
latest talk in the town with its potential influence to the decision-making framework. Government have
significantly been innovating and optimizing values using a ‘data-driven’ approach.

• By being ‘data-driven’, Government Department or Ministry are optimizing the use of facts, metrics, and
data to guide strategic and operational decisions. The analytics processes are also getting more
sophisticated, yet more efficient.

• Below are some samples of analytics and modeling, that have been widely developed in government
sector

Risk Recommendation
Predictive Modelling Civil
Engines
Analytics Demography

Behavior Fraud
Trend
Analysis Detection
Analysis

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Strengthening Government Service Delivery: Healthcare
HEALTHCARE: Valuable information about public health is found in government records, as well as unconventional sources
such as social media, discussion forums, mailing lists, health websites and news outlets. Mobile phone data is also being
widely used for monitoring and improving health services. These channels can complement traditional sources to help
authorities monitor results and feedback in real-time, and improve performance and outcomes in hospital management
operations, insurance processing, vaccinations, nutrition and disease.

Solution Spotlight: HealthMap is a platform that
automatically tracks and analyzes multiple data-feeds in 15
languages – including official documents, news reports,
social media, international health organizations,
government websites and health workers’ blogs – to
produce an online visualization of disease trends. This
approach can facilitate the early detection of disease
outbreaks, enabling prompt and targeted responses.
Solution Spotlight: In Brazil, the Ceara State government is
using Proactive listening, a mobile-phone based system to
provide the government with real-time data on the
coverage and quality of public health services. Real-time
information enables the government to identify emerging
problems, such as bribes for health services, and intervene
in a timely and effective manner.

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Covid Condition in Indonesia 2020-2022

The Indonesian Government has issued various policies to fight Coronavirus Disease (COVID-19). However, cases have
continued to fluctuate over a year into the pandemic. There is a need to assess the country’s healthcare system’s capacity to
absorb and accommodate the varying healthcare demands.

Over 1 year into the COVID-19 Pandemic, cases continued to fluctuate. By June 4, 2021, Indonesia had reported 1,837,126
cases and 51,095 deaths. The most crowded island of Java (56.1% of the country’s population) has the highest caseload,
with all six provinces in the island making up around .66.1% of the national tally. Thus, there is a need to assess Indonesia’s
healthcare system’s capacity to absorb and accommodate increasing healthcare demands

Currently available medical staffs are insufficient to deal with potentially increasing demands as the pandemic highlighted
the human resources challenges the healthcare system has been struggling with. The pandemic has exposed the fragility of
medical supply chains. Surges in the number of patients requiring hospitalization have led to depleted medical supplies. The
existing healthcare infrastructure is still inadequate to deal with the rise of COVID-19 cases, which has also exposed the
limited capacity of the healthcare infrastructure to manage medical waste.

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 Covid Condition in Indonesia 2020-2022
Health Worker
Currently available medical staff in Indonesia
are insufficient to deal with potentially
increasing demands for managing COVID-19
cases.
The country’s population of 264 million is
currently served by only 1,206
pulmonologists, 4,134 anesthesiologists, 350
intensivists, 6,084 pediatricians and 1,811
clinical pathologists. Indonesia’s COVID-19
rapid response task force has estimated that
the country will need an additional 1,500
doctors (especially pulmonologists,
anesthetists, and general physicians) and
2,500 nurses to manage the surge of COVID-
19 patients.
Medicine and Medical Equipment
Surges in patients requiring hospitalization
have led to depleted medical supplies and
escalating the utilization of limited medical
equipment (e.g., ventilators). Lack of PPE for
healthcare workers such as coveralls, N95
masks, and face shields across healthcare
facilities in the country is particularly
worrying.
By December 29, 2020, the government had
already distributed 9.7 million PPE items,
25.1 million surgical masks, 7.8 million N95
masks, 1,310 portable ventilators, 1.1 million
rapid tests, 5.8 million PCR reagents, and 3.8
million RNA reagents
Medicine and Vaccine Provision
The existing healthcare infrastructure in
Indonesia is inadequate to deal with the
increasing demands for healthcare services.
Based on data from the Health Ministry
website accessed on March 7, 2021,
Indonesia has 2,925 hospitals with a bed
capacity of 388.106. This makes the ratio of
hospital beds to population 1.49 beds for
every 1,000 inhabitants.
At the beginning of the pandemic, only three
hospitals in Jakarta were readily designated
as referral hospitals for COVID-19 patients.
On March 10, 2020, 132 hospitals were
designated as COVID-19 referral hospitals
through the Decree of the Minister of Health
No. 169/2020.
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Implementation of Data and Technology by Indonesia Ministry of
Health

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Improve Health Workers Service using Data

Just as the Ministry of Health has started using data and technology in carrying out its duties, health facilities in the field
also need to start implementing data and technology in their daily operational activities as well as in the decision-making
process. The use of data and technology can provide direct benefits, namely improving health facility services to the
community, for example

• Monitor and predict the availability of medicine, vaccine, and medical equipment in hospital and other healthcare
facility
• Monitor and predict availability and competency of health workers (staff) in hospital and other healthcare facility
• Readiness of the health workers and medical equipment to handle seasonal and predictable disease

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Data Culture
A Data Culture is the collective behaviors and beliefs of people who value, practice, and encourage the use of data to
improve decision-making. As a result, data is woven into the operations, mindset, and identity of an organization. A
Data Culture equips everyone in your organization with the insights they need to be truly data-driven, tackling your
most complex business challenges.

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Characteristic of a Strong Data Culture

Great data cultures have Great data cultures Great data cultures Data cultures need cross- The right mindset is
trust at their core. focus on people. Their focus on people. team collaboration and about changing the
Executives create high- leaders believe that Their leaders believe access to data from a DNA of how people
trust environments by critical thinking and that critical thinking variety of different think about and
believing that people data literacy are and data literacy are systems. But it's not just behave around data
are smart and capable important—and that important—and that about shared access. when it comes to
and that they can be data skills must be a data skills must be a We've found that people decision-making.
trusted with the data part of how they part of how they are at their best when
they need to drive their recruit, develop and recruit, develop and they share knowledge
organizations forward. retain talent. retain talent. and help other people.

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Data Analytic to Support Data Culture

In simple language, data analytics

is the science of evaluating raw
data to make outcomes from the
data. Data analytic techniques
help you to carry raw data and find
patterns to take out useful ideas
from it. Nowadays, data experts
use data analytics in their core
research. Several companies and
organizations also use data
analytics to make informed
decisions.

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Type of Data Analytic on Healthcare Services
Descriptive Descriptive Analytic can be used to determine how contagious a virus is by
Analytics examining the rate of positive tests in a specific population over time.

Diagnostic Diagnostic Analytics can be used to diagnose a patient with a particular

Analytics illness or injury based on the symptoms they’re experiencing.

Predictive Predictive Analytic can be used to forecast the spread of a seasonal

Analytics disease by examining case data from previous years.

Prescriptive Prescriptive Analytic can be used to assess a patient’s pre-existing

conditions, determine their risk for developing future conditions, and
Analytics implement specific preventative treatment plans with that risk in mind.

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Every organization needs to be data-driven
Building Data Culture is the Key
Key to a Data-driven Organization: People

• Companies see that main factor to achieve data-driven is people. It is about building
Four Elements
the right culture.
Defining The Analytics Strategy
• As technology enhances talent’s capabilities, professionals are needed to lead, support
and define opportunities to best leverage data — both internally and externally — to
meet the overall business goals.

• To strengthen the four elements of data culture (Data Capabilities, Organization and
Talent, Change Management, Models and Tools), companies focus on building skills
and talents, embrace the emerging technologies, and create the right culture and
perspective.

• Learning from best practices and experienced practitioners will significantly help to
smooth and accelerate the transformation. Cybertrend with its extensive experience in
data analytics implementations, innovations, and trainings, has developed an efficient
Learning Model for Data Talents.

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Invest in Data Culture and
technology to become a
data-driven organization

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TRAINING PORTOFOLIO
Essential Data Visualization Training
This course is designed for the beginner Tableau user. It is for
anyone who works with data – regardless of technical or
analytical background. This course is designed to help you
understand and use the important concepts and techniques in
Tableau to move from simple to complex visualizations and
learn how to combine them in interactive dashboards. This
course includes a workbook containing key concepts on each
topic covered and hands-on activities to reinforce the skills
and knowledge attained. It also includes a digital student
resources folder containing Tableau workbooks and data
sources to support the hands-on activities.

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Intermediate Data Visualization
Training
The course is designed for the professional who has solid
working experience with Tableau and wants to take it to the
next level. You should have a deep understanding of all the
fundamental concepts of building worksheets and dashboards,
but may scratch your head when working with more complex
issues. This course includes a workbook containing key
concepts on each topic covered and hands-on activities to
reinforce the skills and knowledge attained. It also includes a
digital student resources folder containing Tableau workbooks
and data sources to support the hands-on activities.

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After Ministry of Health Team,
Next is Health Workers
 CYBERTREND
Cari gambar yang sesuai
DATA ANALYTIC
TRAINING FOR
HEALTH WORKERS

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What We will Prepare Together

1. Clear Strategy. Organization need clear strategy for

preparing data talent. Analysis of current state and to be
state alongside the organization transformation journey.
Understanding business strategy, analytics vision, skill
assessment, learning-needs assessment will become as
foundation to developing learning strategy and roadmap
2. Comprehensive Program. Elevating knowledge and skills
through comprehensive learning program
3. Experiential Learning Program. Practical is essential . As
learners must have the opportunity to practice what they’ve
learned in the real world, to reflect on and review the results
of that practice and any related feedback, and to try again.

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Program Objective

To upskill health worker with data-driven decision-making

capabilities in order to be ready, relevant, and stay
competitive in the future.

The benefits of being a data-driven enterprise are pretty

transparent (organizational agility, improved business
performance, more profitability, stronger innovations).

Bring data science and analytics upskilling at the forefront

of talent development education.

Provide consistent focus on raising the data literacy level of

health workers, building an enterprise-wide culture of data
utilization and information sharing.

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Data Analytic Training for Health Workers
FUNDAMENTAL KNOWLEDGE PRESENTATION SESSION
In this session participant will receive fundamental After fundamental knowledge and hands-on
knowledge regarding data analytic and data sessions are finished, participant will present their
visualization so they can do their own analytic activity analytic result

01 03

02 06
HANDSON SESSION
In this session, participant will receive hands-
on experience on how to create analytic and
dashboard using selected technology

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Data Analytic Training Program
Provide participants with the knowledge, tools and best practices to successfully use analytical thinking
methods and data analysis tools to solve problems.
Data Analytic Process- analyze the data to gain some beneficial insight and share it to others as
simple as possible in a well-structured story - is difficult. It is difficult for professional data
analyst; certainly difficult for health workers, and anyone who is yet accustomed to data. In this
training we will share our knowledge about data analyst process, from starting it to share it.

This Class covers:

An 2 weeks seminar class that will enhance health
• Fundamental Data Analytic
• Fundamental Data Visualization workers knowledge of Data Analytics.
• Hands-on Dashboard Development
• Presentation

Deliverables Value
 Experienced Trainer  Upskilling Knowledge and Skills of Health
 Comprehensive Training Material Worker in area Data Analytics.
 Comprehensive Hands-on Material

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Data Analytic Training Course
Fundamental Knowledge : Fundamental Data Analytic
Data analytics is an integral component of making strategies in all major organizations as it
helps them predict trends and behaviors, increase organization productivity, and make
evidence-backed decisions.
Fundamentals of data analysis with emphasis on the analysis of data arising from real-life
situations. Participants learn the principles of good experimental design, as well as the
interpretation and critical evaluation of statistical information.

Duration : 1 half-day session

Activities • Introduction concept of descriptive analytic
• Introduction to importance of data awareness • Introduction concept of diagnostic analytic
• Introduction to importance of data analytics • Introduction concept of predictive analytic
• Explanation of how to read visual data • Introduction concept of prescriptive analytic
• Introduction to data analytic roadmap
Benefit
• Participant will have better understanding regarding concept and benefit of data analytic
• Participant will have better understanding on how to read data visualization.

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Data Analytic Training Course
Fundamental Knowledge : Fundamental Visual Data Analytic
Data visualization is the practice of translating information into a visual context, such as a
map or graph, to make data easier for the human brain to understand and pull insights from.
The main goal of data visualization is to make it easier to identify patterns, trends and
outliers in large data sets. The term is often used interchangeably with others, including
information graphics, information visualization and statistical graphics.

Duration : 2 half-day sessions

Activities
• Introduction to importance of data
visualization
• Introduction to data visualization concept
• Introduction to type of chart and how to use
chart to represent data
• Tips to select suitable chart for visualization
• Best practice to design and modify
visualization to give optimal impact
• Use-case example of data visualization in real
world

Benefit
• Participant will have better understanding of data visualization concept and development
process
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Data Analytic Training Course
Technical Knowledge : Hands-On Data Visualization Tool
Data visualization is one of the steps of the data analytic process. Data visualization is also an
element of the broader data presentation architecture (DPA) discipline, which aims to identify,
locate, manipulate, format and deliver data in the most efficient way possible.
Hands-on Visualization session with emphasis on the analysis of data arising from real-life
situations. Participants learn the principles of good data visualization process to assist data
analytic process.

Duration : 1 half-day session

Activities • Create filter

• Connect data source to visualization tool • Design layout of dashboard
• Create various type of chart • Share dashboard and analytic result to team
• Modify color and other detail of chart

Benefit
•• Participant will have
Create calculated better understanding and experience on how to develop analytic
field
dashboard and share it
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Data Analytic Training Course
Practical Knowledge : Presenting Analytic Result
Presenting the analytic result is an important step on data analytic process, by explaining and
presenting the result we can ensure that the related party can understand completely and will
create decision based on data.
Presentation session will emphasis on giving the participant experience to verbalize their
analytic result to other in the form of short presentation.

Duration : 1 half-day session

Activities
• Present the use case for analysis
• Present the result in power point and analytic dashboard

Benefit
• Participant will have better understanding on how to present their analytic result to team
and leader

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Data Analytic Training Proposed Timeline
No Session Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8
1 Fundamental Data Analytic

2 Fundamental Data Visualization

3 Hands-on Data Visualization

4 Presentation and Best Participant

Award

Training will be held for about a week for each batch

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 Sample
Use Cases

CONFIDENTIAL AND PROPRIETARY © 2022 PT CYBERTREND INTRABUANA

Copying in whole or in part is strictly forbidden without prior written approval
Use Cases : Medicine and Vaccine Inventory Monitoring
Medicine and Vaccine Inventory Monitoring
If a medical institution’s supply chain is weakened or fragmented, everything else is
likely to suffer, from patient care and treatment to long-term finances and beyond.
That said, the next in our data analytic in healthcare examples focus on the value of
analytics to keep the supply chain fluent and efficient from end to end. Leveraging
analytics tools to track the supply chain performance metrics, and make accurate,
data-driven decisions concerning operations as well as spending can save hospitals
up to $10 million per year.

Both descriptive and predictive analytics models can enhance decisions for
negotiating pricing, reducing the variation in supplies, and optimizing the ordering
process as a whole. By doing so, medical institutions can thrive in the long term
while delivering vital treatment to patients without potentially disastrous delays,
snags, or bottlenecks.

Benefit Deliverables
 Better Health Services • Dashboard
 Increase Medicine Availability
 Better Price for Medicine

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Use Cases : Public Health Trend
Public Health Trend
Public health analytics is the process of obtaining, reviewing, and managing health-
related data of entire populations, typically carried out by public health organizations
in an effort to maintain population health. Public health data may include mortality
reports, demographic data, socioeconomic data, procedural and diagnostic data, and
medical claims data, among others.

Public health organizations use analytics to monitor disease trends and determine
patterns in certain populations, guide the implementation of disease control
programs, and set priorities for allocating health resources to populations in need.

Benefit Deliverables
 Better vision of public health • Dashboard
condition
 Better health resource allocation

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Use Cases : Optimizing Hospital Staffing
Optimizing Hospital Staffing
Applying business analytics in the hospital setting helps administrators and
healthcare providers improve patient experiences and increase efficiency in the
part of the hospital that’s typically thought of as chaotic and slow—the emergency
room. Data analysis enables hospital providers to look at large swaths of historical
data in detail so they can ensure proper staffing, reduce wait times for patients, and
improve triage.
Without a cohesive, engaged workforce, patient care will dwindle, service rates will
drop, and mistakes will happen. But with data analysis in healthcare, it’s possible to
streamline your staff management activities in a wealth of key areas. By working
with the right HR analytics, it’s possible for time-stretched medical institutions to
optimize staffing while forecasting operating room demands, streamlining patient
care as a result.

Benefit Deliverables
 Better Health Services • Dashboard
 Increase Productivity
 Better Resources Allocation

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Use Cases : Medical Appointment No-Shows Monitoring

Medical Appointment No-shows Monitoring

No-shows, or patients who miss their scheduled appointments are common and
costly to healthcare institutions. Identifying potential no-shows can help healthcare
institutions pursue targeted interventions (e.g. reminder phone calls, double-book
an appointment slot) to reduce no-shows and financial loss. The US healthcare
system is losing about $150 billion per year on appointment no-shows, not to
mention the associated administrative burden.

Benefit Deliverables
 Improve resource allocation • Dashboard
 Improve Cost Efficiency

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