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HBO - Organizational Change and Development
HBO - Organizational Change and Development
CHANGE
AND
DEVELOPMENT
FORCES FOR CHANGE
ORGANIZATION DEVELOPMENT
RESISTANCE TO CHANGE
MANAGING SUCCESSFUL ORGANIZATION
CHANGE AND DEVELOPMENT
2
Change and Development
From the perspective of organizational development, change
is “a set of behavioral science-based theories, values,
strategies, and techniques aimed at the planned change of the
organizational work setting for the purpose of enhancing
individual development and improving organizational
performance, through the alteration of organizational
members’ on-the-job behaviors”(Porras&Robertson1992:723).
3
Change and Development
Organizational Change Management is about an
organization achieving a desired future state from its
current state with minimal disruption or negative
impact to the organization.
Organizational Development is about how an
organization achieves its purpose through its design,
function, structure, and processes.
4
PEOPLE
TECHNOLOGY
FORCES FOR CHANGE
INFORMATION PROCESSING
AND COMMUNICATION
COMPETITION
Employees are facing a different work
environment in the twenty-first century.
Employees must be prepared for the
constant change. Change is occurring, in
organizations cultures, structures, work
relationship, as well as in the actual job
FORCES FOR CHANGE that people do. People will have to be
completely adaptable to new situations
while maintaining productivity under the
existing system.
PEOPLE
With the advances in information technology,
organizations generate more information, and it
circulates faster
TECHNOLOGY
PRESSURES FOR ORGANIZATION CHANGE
CATEGORY EXAMPLES TYPES OF PRESSURE OF CHANGE
People Generation X Y Z Demands for different training , benefits,
Twitter workplace arrangements, and compensation
Global labor suppliers systems.
Senior Citizens
Workforce Diversity
Technology Manufacturing in space More education and training for workers at
Internet all levels, more new products, products
Global design teams move faster to market.
Information Processing Computer satellite Faster reaction times, immediate response
and Communication communications to questions, new products, different office
Global sourcing arrangements and telecommunicating.
Videoconferencing
Competition Global markets Global competition, more competing
International trade agreement products with more features and options
Engaging nations lowers higher quality.
8
The way to get started
is to quit talking and
begin doing.
Walt Disney
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