VoLTE Call Drop Analysis

©2013 Nokia Solutions and Networks. All rights reserved.

Summary
1.There are 3 different scenarios found, which cause QCI1 deactivated.
2.1 RTP drop – bye
2.2 Drop (LTE RRCConReestReq-Handover Failure)  without real RRC signalling
2.3 HO Failure with RRCConReestReq Reject
2.All VoLTE drop cases found during drive test seem not to trigger our PM counter as
drop for QCI1 (details message show in slides).
-Case2.1 & 2.2  eNB didn’t send UEContextRelRequest with either “RNL” or “other”
cause to EPC, and vice versa.
-Case2.3  Unclear why source eNB wait 1.4 sec without sending either
message “HO Cancel” or “UEContextReleaseRequest” with cause
“Tx2RelocOverall Expire”.
3.Unclear the main reason, why QCI1 was requested to be activated in Case2.1&2.2.
Key information cannot be decoded by emil.
4.Unclear about user experience, why these 3 scenarios will really consider as VoLTE
drop from user point of view or not. Does customer require to make VoLTE again
manually with these above scenarios ?
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2 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Related Counter for QCI1 Drop Case

Should it be S1AP:E-RAB Release Request or

For internal use Document ID / Version number / Life cycle statusS1AP :UE Context
/ Department Release Request instead ??
/ Author
3 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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 Drop Call Case#1
RTP Drop – Bye

Note: Suddenly message “RTP Drop-Bye” show without any radio link failure
issue, then QCI1 was requested to deactivated. Don’t know what exactly
reason (Emil can’t decoded) sent from UE to eNB toward EPC before got
“ERAB-ReleaseCommand” with normal release !!!

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4 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Drop Case#1
RTP Drop - Bye

CRNTI: 16869

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5 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Drop Case#1
RTP Drop - Bye

QCI1 activated

RTP Drop - Bye

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6 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Drop Case#1
RTP Drop - Bye

QCI1 deactivated

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7 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Drop Case#1
RTP Drop – Bye (Emil Trace)

EPC S1AP: ERAB Release Command

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UE sent some info to eNB, then QCI1 was requested to deactivated
Can’t decode S1AP: UplinkNASTransport

F:\CA Workshop\
Mon_00C7_1990(RTP Drop - B

Not properly decoded

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9 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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 Drop Call Case#2
Drop(LTE RrcConReEstReq-Handover Failure)
without real RRC Signalling message

Note: Suddenly message “Drop(LTE RrcConReEstReq-Handover Failure)”

show without any radio link failure issue, no real RRC message happen for
RRC-ConnectionReEstRequest show in UE log.

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Drop Case#2 (XCAL)
QCI1 drop without RRC message related AMR-WB traffic still OK, when it was message “Drop (LTE
RRCCon.Reest.Req-handover Failure” show in Uu interface.

Don’t know why suddenly

traffic became Rx direction
with different SN number

QCI1 deactivated

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Drop Case#2 (Emil Trace)
QCI1 drop without RRC message related

F:\CA Workshop\
VoLTE_UE_Logs\Drop Call Te

Suspect ENB sent same message as first case to

EPC, then EPC sent back E-RABReleasecommand
with “normal release” to eNB for deactivated QCI1.

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12 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Drop Case#2 (Wireshark Trace)
No SIP message informed IMS during it’s show RTP-Drop

No sip message informed about RTP drop

sent to IMS before UE sent “BYE” with
“user- triggered” cause.

Still normal AMR-WB traffic during problem

period

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13 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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 Drop Call Case#3
RRC Drop due to failed HO, and rrcConReEstab-Reject

Note: Handover failure with consequence of RRC-ConnectionReEstab Reject

at target eNB, then QCI1 was deactivated

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Drop Call Case#3
SIP message: Invite message

Voice Traffic Start

SIP signaling message

- Invite message

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15 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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 Drop Call Case#3
Call Drop due to Handover Failure @ PCI180

Call Drop
C-RNTI: 2425

Failed HO to NLB_SungnamBaekgoongA6(no Emil trace), then continue with rrcConnectionReEstablishment Reject

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Drop Call Case#3
F:\CA Workshop\
Emil Trace @PCI180 (NL_SungnamCholimA2) Mon_0979_10027(Reestablish

!!! EPC sent “UEContextReleaseCommand” to source ENB with

cause “normal release” !!!

Don’t know why eNB don’t sent “UeContextReleaseRequest” with

cause “Tx2Relocoverall Expired” after 500ms or “HO Cancel”
message ??? It’s wait until 1.4sec ???
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17 Feb 27, 20 ©2013 Nokia Solutions and Networks. All rights reserved.
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Drop Call Case#3
Deactivate EPS Bearer Context Request
QCI-1 would be deactivated every time after call
drop and come back to service again.

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 Normal VoLTE Call Drop

Note: Normal VoLTE found in Emil Trace (not UE used for tested)

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VoLTE Drop Case # 1
tx2relocoverall-expiry
QCI1,5,8

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VoLTE Drop Case # 2
HO Cancel with cause “unspecified” QCI1,5,8

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