Professional Documents
Culture Documents
Unit I
Unit I
2.
Brief Introduction of Faculty member with Photograph
3. Evaluation Scheme
4. Syllabus
5. Branch wise Application
6. Course Objective(s)
7. Course Outcome(s)
8. Program Outcomes (POs)
9. COs and POs Mapping
• UNIT-5
Measuring, Growing and Sustaining Brand Equity 08 Hours
The brand value chain, Designing brand tracking studies, Capturing
customer mind set through quantitative research techniques.
Brand architecture, Brand hierarchy, Designing brand strategy, Brand
extensions- advantage and disadvantage- Reinforcing brands,
Revitalizing brands, Brand Failures.
CO3 :Students will acquire the skill to Brand management and Brand equity.
CO4 :To enable learners to understand basics of brand equity, insights into
the conceptual framework for Strategic Brand Management.
Recap:
• Meaning of product and services
• Product concepts
• Type of products
UNIT 1: CO1
1. Product Management & Scope, Definition of Product,
Classification of Product Classification of Product
2. Product Levels, Product Hierarchy.
3. Product Life Cycle and strategies, Product Evaluation
4. Product Portfolio/Mix
5. BCG Matrix & Shell Directional Policy Matrix
Topic 1:
Product Management & Scope
Definition of Product
Classification of Products
Scope:
• It helps in analyzing market conditions and defining features and
function of a product and for overseeing the production of the
product.
• Product Management encompasses everything associated with a
product’s successful launch in a market since it involves the
supervision and management of the entire lifecycle of a product from
developing marketing campaigns, product delivery, and inception of
the product idea.
Product Characteristics:
A. Explicit Characteristics:
B. Physical configuration
1. Associated services
2. Package and brand name
3. Product mix
4. Product-life-cycle
Product Characteristics:
B. Implicit Characteristics:
1. Product symbolism
2. Communication media
3. Product perception
4. Product evaluation
2. Industrial products
i. Material and parts: raw material, manufactured materials include iron,
yarn, cement, wires and component parts include small motors, tires, and
castings.
ii. Capital items: installations and accessory equipments
iii. Supplies: lubricants, coal, paper, pencils and repair maintenance like
paint, nails brooms.
iv. Services: computer repair services, legal services, consultancy services,
and advertising services.
Topic 2:
Product Levels
Product Hierarchy
i. Core Benefit or Product For eg. a hotel customer is actually buying the
concept of “rest and sleep”
ii. Basic or Generic Product: The basic product for hotel may include bed,
toilet, and towels.
iii. Expected Product: For eg, hotel customers expect clean bed, fresh towel
and a degree of quietness.
iv. Augmented product. For eg, the hotel can include fresh flowers, room
service and prompt check-in and checkout.
v. Potential Product: satisfaction + delight
Product need For example, motor vehicles exist because people have to
and want to travel. This is the core product need, for example, Toyota
vehicles.
Product family – In this particular case, the product family is travel and for
Toyota, the product family is vehicles.
Product class – Other for eg. shower gels, body washes and soaps.
Product line – For example Pepsico (PEP) owns, among many other lines
globally, Frito Lay, Gatorade, Quaker Oats, and Tropicana.
Product type –For example, under Hyundai I20 product line, we have
product types such as I20Astana, I20 sportz and I20 Magna.
Product unit – For example, the Hyundai I20 Asta is one Product unit and
so is the Hyundai I20 Magna.
Topic 3:
Different stages of PLC
Product Life Cycle strategies
Product Evaluation
Pricing strategies :
Price skimming
Price penetration
Growth Stage
• If the product meets existing market needs or stimulates previously
untapped needs, it will enter the growth stage.
• Sales will usually lift off. This point is called the take-off point.
• Profits are generated as sales revenues increase faster than costs.
• Higher competition which potentially responds with a similar or
improved version of the offering.
• Can increase their sales by attracting new customers rather than
undercutting each other on price.
• The firm will try to prevent the sales to decline, while maintaining
profitability.
• Increased marketing expenditure from all competitors in order to retain
brand loyalty.
Topic 4:
Concept
Factors influencing Product Portfolio
1. Profitability
2. Objectives and Policy of Company
3. Production Capacity
4. Demand
5. Production Costs
6. Government Rules and Restriction
7. Demand Fluctuation
8. Competition
9. Impact of Other Elements of Marketing Mix
10. Overall Business Condition or Condition of Economy
22
03/09/2024 Ms.Priyanka Malhotra
AMBAMK0312 Unit-1
64
Daily Quiz
Topic 5:
The BCG Growth Matrix
Shell’s Directional Policy Matrix
The Boston Consulting Group growth share matrix was built on the logic
that market leadership results in sustainable superior returns.
The matrix reveals two factors that companies should consider when
deciding where to invest—company competitiveness, and market
attractiveness—with relative market share and growth rate as the
underlying drivers of these factors.
Phases
1. Divest
2. Phased withdrawal
3. Double or quit
4. Custodial
5. Try harder
6. Cash Generator
7. Growth
8. Market Leadership
https://www.yourarticlelibrary.com/marketing/product/product-related-concepts-ex
plicit-and-implicit-characteristics-of-it/49021
https://www.economicsdiscussion.net/product/product-meaning-definition-concept
-types-product-mix-and-decision/31455
https://www.businessmanagementideas.com/management/marketing-mix/product-
concept-meaning-and-development/4483
1. Product Strategy and Management, Michael Baker and Susan Hart, Pearson
Education, Second Edition.
2. Product Management, Donald R. Lehmann and Russell S. Winer, TMH, Fourth
Edition
3. Innovation Management and New Product Development, Paul Trott, Pearson,
Fourth Edition
4. It is easy for marketing managers to predict how long a product or brand will stay in
each stage of the product life cycle.
A. True.
B. False.
5. Which statement is true about a product in the sales decline stage of the product life
cycle?
A. Brand managers should phase-out this product as quickly as possible.
B. A declining product may still be profitable for some time so a gradual phase-out
may be appropriate.
C. Customers will always abandon the declining product immediately if an alternative
is available.
D. Phasing-out a product at this time is fairly easy and this strategy will cut future
losses.
E. None of the above statements are true.
Q. 2. Attempt all the parts: please pick the correct option from Glossary
(i) Augmented Product (ii) product life cycle (iii) Specialty goods (iv) Unsought goods
•……………… are unique products that have a loyal customer base.
•……………. are items buyers either have little knowledge about or wouldn't have thought about buying.
•…………………. encompasses the product itself as well as any other extra value-adding sources, such as
warranties, service, etc.
•A ………… is the item offered for sale.
•The …………….. breaks down the various stages of a product’s evolution, from its debut to retirement.
Q. 3. Attempt all the parts: please pick the correct option from Glossary
(i)Stars (ii) divested (iii) BCG Matrix (iv) Cash Cow
The ……………….. helps to identify which product can give new returns with good investment, and which products are
reaching the apex of market share.
A ………………. product or strategic business unit within the organisation's mix which is characterised by high market share
and low market growth.
……………… are characterised by High Growth, High Share.
SBU’s running in losses with uncertain cash flows should be as per Shell’s policy directional matrix.
Q.5. Attempt all the parts: please pick the correct option from Glossary
(i) rapid penetration (ii) Product evaluation (iii) rapid skimming
(iv) product portfolio
Roll No:
Affiliated to Dr. A.P. J. Abdul Kalam Technical University, Uttar Pradesh, Lucknow
Semester: III Sessional Examination: III Year- (2021 - 2022) Subject Name:
Product & Brand Management
Time: 1.15Hours [ SET- B] Max. Marks:30
General Instructions:
This Question paper consists of…2…pages &……questions. It comprises of three Sections, A, B, and C
Section A -Question No- 1 is objective type questions carrying 1 mark each, Question No- 2 is very short answer type carrying 2
marks each. You are expected to answer them as directed.
SectionB-QuestionNo-3isShortanswertypequestionscarrying5markseach.Attemptanytwoout of three questions given.
Section C -Question No. 4 &5are Long answer type (within unit choice) questions carrying 6marks each. Attempt any one part a
or b.
c. ____________ are products that consumers had not planned to buy but are persuaded (1) CO
at the very last minute to pick up and put in their trolley or basket.
a) Staple products
b) Impulse products
c) Emergency products
d) Speciality products
d. This is a group of closely related products. They are related through technical, marketing, (1) CO1
or user considerations, such as the three Galaxy S6 phones offered by Samsung.
a) Product line.
b) Product line depth.
c) Product mix.
d) Product item.
c. Explain the different product levels with suitable examples. (5) CO1
SECTION –C [12Marks]
a. Explain BCG Matrix with the help of a suitable diagram. (6) CO1
a. Explain Product Life Cycle in detail with suitable examples.. (6) CO1
Not Available