Because learning changes everything.

Chapter 1
The Importance of
Leadership: Setting the
Stage

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No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
 Learning Objectives

• Define leadership and discuss its importance

• Know where leaders learn to lead and what people want in

a leader

• Identify the satisfactions and frustrations of leadership

• Describe the elements of caring leadership

• Understand the difference between leadership and

management

© McGraw-Hill Education 2
 Setting the Stage

Consider the following questions:

• What is the difference between an effective leader and an

ineffective leader?

• Are good or bad leaders more common? Why?

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 Setting the Stage, 2

Have you had an experience

with a poor leader?

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 Setting the Stage, 3

Excellence in leadership requires the ability to:

• Attract capable people

• Motivate people to put forth their best efforts

• Solve problems that arise

Leadership is timeless

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 What is Leadership?

• Social influence

• Initiating and guiding, bringing about change

• Produces a new direction that would otherwise not exist

• Influences the behavior of others through ideas and deeds

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 Why is Leadership Important?

Leadership can…

• Bring unity

• Influence social conscience and conduct

• Shape the fate of entire nations

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 The Three Types of Leaders

Teachers: Rule breakers and value creators

Examples include Aristotle, Marx, Buddha, and Gandhi

Heroes: Responsible for great causes and noble works

Examples include Galileo, Shakespeare, Einstein, and Newton

Rulers: Dominate over others and exercise power

Examples include Elizabeth the First, Julius Caesar, Washington, and

Akbar
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 The Evolution of Leadership

Leadership is…

• Moving away from autocratic, hierarchical models

• Moving toward a participatory model that empowers

individuals

“Everyone has a leader inside.” – Robert Reich, former Secretary of Labor

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 Qualities of the Individual

What qualities do you believe

make a good leader?

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 Qualities of the Individual, 2

Traits found to correlate positively with leadership:

• Strong drive for responsibility and task completion

• Initiative in social situations

• Self-confidence and sense of personal identity

• Willingness to accept consequences of decisions and actions

• Ability to influence other persons’ behavior

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 Qualities of the Individual, 3

Individually, leadership traits hold little predictive significance

When a person exhibits multiple leadership traits, they

interact to generate personality dynamics advantageous to
those seeking responsibilities of leadership

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 Environmental Factors

Leadership can be…

• Forged through many forces, such as environment and

circumstance

• Viewed as a social phenomenon as opposed to an

individual trait

• Defined differently by different cultures and time periods

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 Environmental Factors, 2

Throughout history, male leaders have outnumbered female leaders.

• This fact supports the theory that leadership is a social

phenomenon

• Edith Wilson governed the United States while her husband was
incapacitated, but history credits President Woodrow Wilson as
leader during that time

Public recognition of Mrs. Wilson’s influence would not have been

in line with the norms of the times
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 Interaction between the Individual and Environment

• Evidence shows that both qualities of the individual and

environmental factors are important elements of leadership

• Leaders may emerge spontaneously in social crises

• External circumstances and internal qualities interact to allow

would-be leaders to express their innate abilities

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 Study On Leadership

The United States Chamber of Commerce sought to answer

the following questions:

• Where do leaders learn to lead?

• What do people want in a leader?

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 Where Do Leaders Learn to Lead?

• Experience

• Examples of Leadership

• Formal Education and Books

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 What Do People Want in a Leader?

Integrity

• Leader with integrity tells the truth as he or she believes it to be

Job knowledge

• Knowing what direction to take and how to solve problems

People-building skills

• Ability to assemble and develop a winning team

• Skills such as performance planning, performance coaching,

correcting poor performance, effective delegation, effective

discipline, and the ability to motivate

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 Andrew DuBrin’s Seven Satisfactions of Leaders

• Feeling of power and prestige

• Chance to help others

• High income

• Respect and status

• Opportunities for advancement

• Feeling of being in a position of knowledge

• Opportunity to control money and other resources

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 Andrew DuBrin’s Seven Frustrations of Leaders

• Too much uncompensated work time

• Too many problems

• Not enough authority to carry out responsibility

• Loneliness

• Too many problems involving people

• Organizational politics

• Pursuit of conflicting goals

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 Satisfactions and Frustrations of Leadership

Do the satisfactions outweigh

the frustrations of leadership?

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 Caring Leadership

Caring is an essential ingredient for successful

leadership.

When a leader cares:

• Others care
• Others become focused and energized
• Others find direction and develop momentum

When a leader cares, great achievements are made

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 Caring Leadership, 2

Caring Leadership means:

• Personal commitment to accomplish a goal
• Concern for others
• Being unselfish
• Service to others

Without commitment there is no passion

Without concern there is no loyalty

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 Leadership in the Work Setting

“Too many organizations are overmanaged and underled” - John Kotter

• Too much emphasis on control, and not enough on motivation

and creativity, can reduce vitality and lead to failure

• Leaders need to be developed at all levels of responsibility

Although they involve different functions, the terms management

and leadership are often used interchangeably

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 Management vs. Leadership

Management Leadership

• Planning • Establishing a direction

• Organizing • Aligning People and

• Directing Resources

• Controlling • Energizing People to

accomplish results
Management indicates formal
authority and delegated Leadership is the ability to

accountability influence the activity or behavior

of people

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 Management vs. Leadership, 2

If an organization has strong management without

leadership, the result can be reliable accomplishment of the
wrong things

“Managers are people who do things right and leaders are

people who do the right things.” – Warren Bennis

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 Qualities of Successful Leadership

• Insight

• Decisiveness

• Courage

• Strength

• Resolve

• Diplomacy

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 Key Areas of Leadership

• Leadership equation

• Power of vision

• Importance of ethics

• Empowerment of people

• Leadership principles

• Understanding people

• Multiplying effectiveness

• Developing others

• Performance management

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 End of Main Content

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© 2020 McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom.
No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.