Professional Documents
Culture Documents
Knowledgemanagementandsharepoint 121029021117 Phpapp02
Knowledgemanagementandsharepoint 121029021117 Phpapp02
and SharePoint
Willem Burger
SharePoint Lead - Shoprite
KM Areas to cover
SharePoint and Knowledge Management
capabilities
Storeportal and headoffice & learning
portal stories
Our Knowledge Centre's SharePoint future
Pervasive Knowledge Management in
SharePoint
Cultural Issues and Adoption
Agenda
Understand
the application of information
and communication technologies in knowledge
management
◦ SharePoint is one platform to apply this.
Areas to cover
How SharePoint can help (dilbert)
SharePoint and Knowledge Management
capabilities
SharePoint in a nutshell
Place of
knowledge
artifact individual
Knowledge quadrant
SharePoint: Document Properties
SharePoint Metadata
A Powerful Combination
SharePoint Taxonomy
•Many content types and formats •Methodical classification and
• Documents categorization
• Images / media •Controlled tagging vocabulary
• Wikis / blogs / discussions
•Faceted; multiple points of access
• People records
•Systematically governed
• Business data
• Events •Maps organizational knowledge
•Residing in a single system •Contextualizes content
•Created and managed through a •Improves search precision and recall
common process
•Facilitates information discovery
•Searchable through one search
engine
Folksonomy
◦ A folksonomy is the classification that results when Web site users
collaboratively apply words, labels, or terms to content on a site. (tag
Cloud)
User
Profile Properties (i.e. Office, Language,
County)
Search
Metadata-Driven Navigation
◦ Refiners (aka faceted search),tags etc
People and Expertise Search
Customize the Search Experience
Microsoft FAST Search Server 2010 for
SharePoint
Search - features
Traditional Approach
Knowledge Learning
Public Information Sharing
DEMO
Something old , something new,
something borrowed, something…
Central
Knowledge
Centre
Mobile
Business Systems
Mobile Audiences
Spreading widely throughout an area or a group
of people, naturally
Create/Source Formalize/organize
• Anybody, • Taxonomy,
share,tools • folksonomy
Collaborate/feedback Distribute/consume
• Consumptions, Team, • Bubble up,
Refinement Pervasive • integrated day to day
Pervasive Knowledge
Management
Pervasive Knowledge
Management in SharePoint
A known sample of informal and pervasive knowledge,
information sharing and collaboration platform –The Internet
Focus on enabling the users with the right set of tools and
providing them in the right places
Getting Started
Recap
&
QA
Willem Burger
SharePoint Lead – Shoprite
wburger@shoprite.co.za
thanks @willemburger