Create a System of Work with the Automation

Success Platform
Name

Title
Automation Anywhere
The Global Productivity Crisis

3% 1.5X
37K+
A shortage of between
37,800 and 124,000
physicians within 12 years
in the US, alone

Decline in people of working

age this decade
43% Increase in productivity for the
next 50 years
Nurses
considering
leaving their 2.1M
profession Un-filled jobs in
manufacturing by
2030

Businesses need a new operating model.

80% of Companies Invest in Automation and AI to Transform their
Operating Model

To Solve Cost Pressures To Create a Better Experience To Improve IT and

and Business Disruptions by Improving Process Business Agility
Efficiency

93% 976
of business leaders say
their companies can’t
keep pace
54%
Of US customers say
applications of the
average enterprise
runs
companies customer
experience needs
improvement

Agility is the foundation of stability

Source: Deloitte
For Every Business Leader,
This is a Top Priority of the Decade
Automation and AI
AI &
Automation

$15T
Big Data and Mobile contribution to the
global GDP by 2030

Internet
Enterprise Software
Solving to…
Transform your operating model
Connect the clinical ecosystem
Digitize the supply chain

1990s 2000s 2010s 2020s

Source: Gartner
 Our Vision
Fuel the future of work by unleashing human potential.

Our Mission
We believe there is a better way to work. Our mission is to help every
company build a digital workforce and succeed with automation. This
empowers people and teams to focus on what they do best—collaborate,
create and grow businesses.
 Automation Anywhere 100M
19 years of automation innovation Cloud bot
runs a year

5,000+
Market
MarketLeader
Leader Global
GlobalCustomers
Customers

3,000+
3,000+Partners
Partners 2,000+
2,000+Employees
Employees

*8M total bot runs for the month of January 2023

Automating Tasks is Table Stakes.
Companies Are Changing How Their Businesses Work.

Revenue / Cash Flow Cost Asset Efficiency Strategic

Automates order processing and
vendor management

$18M savings
Inorganic:
Sales Price Cost of Goods
Selling, General
&
Liquid assets
such as
Fixed assets
such as Property,
Risk, compliance, fraud,
sustainability, reliability,
M&A,
Plant &
divesti- Volume Flexibility Sold (COGS) Administrative receivables and agility, new operating
Equipment
tures (SG&A) inventory models
(PP&E)

Automates loan origination,

underwriting and servicing

60%
E.g., Innovation, new E.g., reduce business and
E.g., faster cycle time, labor efficiency, E.g., efficient use of assets, less wear &
Cost savings markets/channels/products, better pricing,
automation of manual tasks, accuracy, tear, predictive maintenance, lower
operations reporting costs,
subscriptions, improved customer visibility improve safety, regulatory
standardization & scale inventory, optimized cash
& 360-degree view compliance

Automates contact center to improve Sales, Marketing, Products/Services,

Sales, Marketing, Finance, Accounting, Maintenance, Real Estate, Equipment, Governance, Business
Customer Service, IT Supply Chain, Inventory Management, Account Planning, Performance
patient care Pricing, Receivable, Account Payable Mgmt., Partnership/
Procurement, Logistics, Warehousing,
Manufacturing, Collaboration

80% Of clinical document

processing automated
Silos of Automation are Holding You Back
Only 13% of businesses have scaled their automation

Business Apps APIs Traditional RPA

Requires a process to run entirely Requires experts to build and runs in Used mainly for on-prem systems and
within an app and is costly to the background based on pre- lacks app-embedded automation for
customize. configured rules. human engagement

High Volume Transactions Fast and Easy-to-Build

Connected to Humans

Siloed from other Apps Disconnected from Humans Disconnected from Humans

Customization Required Expert Development Not for Real-time Tasks

Incomplete Processes Incomplete Processes Incomplete Processes

Your Automation Tools are Incomplete

Source: Deloitte Tech Trends 2020

You Need an
Intelligent Automation Platform = System of Work

Intelligent Automation Platform

Created a control room for all
automation across 800
Systems of Record &
Applications Apps

APIs & Integrations

Data

Security & Infrastructure

Leaders Transform their Business and Industry

Enterprise-Wide Impact Call Center and Support

Integrated automation as a
strategy to become a profit center 4.8x Automation used to manage the
surge of pandemic-related flight
86%
Reduction in
in 5 months. ROI cancellations
processing time

Offset Financial Risk

Automating the review and $60M
Rapid Refunds
Built automation to process
refunds that would have taken
110
FTE saved to-
Chargeback
processing of chargebacks, making months amidst a labor shortage. date
avoidance
it possible to do at scale.
The Automation Success Platform
Transform your operating model with a system of work
a t io n s
Oper IT

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ark

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A Connected, Intelligent Platform

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Fi
Pathfinder
A single, AI-powered platform from discovery to
orchestration, governance, and more

Su
HR

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Your Automation

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t
Co-Pilot

Embedded into Technology and Teams

Discover Automate Scale
Connectors for core systems and apps, and automation Task & Process Discovery RPA & API Governance & Analytics
embedded where your teams work Idea Crowdsourcing & Document Automation Citizen Development
Generation Process Orchestration

AI / ML
Trusted to Scale
Accelerate innovation with a cloud-native architecture
and ecosystem for success Trusted Cloud-Native Architecture
Public Cloud Private Cloud On-Premises
How Does This Work for You?

Step 1 Step 2 Step 3

Discover Automate Govern & Scale

Use AI to Put automation Hyperscale with

understand and in the hands of a community of
map the process every person in experts and best
to automate your company practice
blueprints

Use citizen
Collect and Automate across development, so
organize ideas at all your anyone can
scale applications, automate simple
customers and tasks
partners
AI Everywhere: Across Discovery, IDP, Generative AI
Built-in and integrated with best-in-class intelligence

NEW
Build Process Interpret Maintain Generate Content
Maps Documents Resiliency
AI tracks behavior to AI will understand the AI can detect changes in Generative AI can be used to Interpret and
understand intent context and goal of a your automation create text, images and content.
document, and environments.
AI extracts the process. interpret data Example:
accordingly. It can tell your Understand customer inquiries and generate
AI develop a process map automations how to intelligent responses in email or chat
to be used for automation adapt, or ff the changes
development. are dramatic, will notify
teams to make
adjustments.

AI / ML
Embedded into Technology and Teams
OOTB connectors to core systems and apps, and empower employees where they work

Built into the

Automation
apps employees
inside every
love
system and app

Your Automation
Co-Pilot
 U Sh
nd ar
er ed
N
D
Simplifying Integration - 170+ Technology Partners Innovating with us A

iPaas
iPaas Document
DocumentProcessing Process & Workflows Conversational AI
iPaaS DocumentProcessing
Processing Process
Process & Workflows
& Workflow Conversational AI
Conversational AI

Data
DataScience
Data Science
Science Enterprise
EnterpriseApplications
Enterprise Applications
Applications Cloud
Cloud
Cloud Security
Security
Security
COE Manager – Pipeline Management and ROI

Idea Crowdsourcing NEW

Enable everyone across the company to identify and nominate ideas for
automation.

Performance & ROI Measurement

Get complete program visibility with dashboards to help you maximize
automation investments. Enjoy zero-effort reporting to stakeholders and
simple report creation

Pipeline Management
Track automation program data, set targets and track progress, and
manage your pipeline from idea through to delivery to value realization.

Governance
Assure governance with Role-based Access Control along with inbuilt
approval workflows and user notifications CoE Manager
Trusted to Scale on a Flexible, Cloud-Native Architecture
With your choice of public cloud

Scale to Scale to
4 1,000s 10,000s >99.9%
Releases a Year on of Citizen Of Business Users Uptime across 16
Your Terms Developers data centers

Trusted Cloud-Native Architecture

AI API Microservices Resiliency Security

Multi-Tenant Public Cloud Private Cloud On-Premises

The Automation Pathfinder Program
A complete map for scale, based on 20 years of automation expertise across thousands of use cases

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Phase Accelerate
Accelerate Phase
Phase Scale
Scale Phase
Phase

Detailed
DetailedJourney
JourneyMaps
Maps Best
BestPractices
Practices Community
CommunityResources
Resources

Customized action plans across Hundreds of expert-led resources A one-stop destination for connecting
seven “Missions,” based on your packaged and delivered to enable with your peers and consuming self-
stage in your automation success rapid transformation and growth paced learning content and partner
journey expertise
Trusted to Succeed with a Broad Ecosystem
Customer Success Enterprise Services

Customer Success Premium Support High Touch Transformation Team Professional Services Partner
Managers Upgrade Program and A+ Accelerators Success
Dedicated customer Designated technical Expert cross-functional Blueprint and team to 3,000 Global SIs,
success team providing resources providing team, dedicated migration scale our customers’ Technical RPA services business process experts,
expert automation enterprise-grade SLA and resources, hand-in-hand Transformation Journey and consulting and consultants
guidance engagement guidance

Global Support
24/7 24/7 X 365 Days/Year | Escalation Management | 8 Support Centers | 8 Languages | Follow the Sun Support

The Automation Pathfinder Program

Pathfinder Destination | Pathfinder Map and Action Plan | Pathfinder Workshop Series

automationanywhere.com/resources/a-plus-customer-success
Automation Anywhere
Transform your operating model with the Automation Success Platform

Fi n
an
c e
Oper
a t io n s IT
Ma
rk e
t in g
Su
100M Bot runs per
5,000+ HR
p po
rt year

Market
MarketLeader Global
Leader GlobalCustomers
Customers Your Automation
Co-Pilot

Pathfinder

Discover Automate Scale

Discover Automate Scale
Artificial Intelligence & Machine Learning

Trusted Cloud-Native Architecture

3,000+
3,000+Partners
Partners 2,000+
2,000+Employees
Employees
Trusted Cloud-Native Platform

Next
NextStep:
Step:Discovery
DiscoverySession
Session
Go Be Great.
IT Teams are Struggling with App Overload
The average enterprise runs 976 applications

Poor employee experience Delayed projects Increasing costs

75% 41%
22
Apps per
Of project take too
long to complete
Of app projects
have overruns

-10%
employee

Productivity Loss

Source: Deloitte, Gartner, CIO Survey, 2023, HBR.org, 2022