CHAPTER 6:

THE SECRETS TO
RECORDING
Sherly, Sam, Jonathan
Ways of Abusing The
Pen
 Asking for group agreement before
recording.
 Facilitator interprets words rather than
recording what is being said.
 Waiting until a comment is “perfect”
before recording it.
 Examples of Proper Use

01 02 03
Always write first, Write what they Ask, don’t tell
discuss afterwards said, not what you
heard
 Information to document from a facilitated session

Decisions made during the session

Actions assigned during the session

Outstanding issues as a result of the session

Relevant analysis and comments made during the

session
The Secret
to Keeping Templates
the Headlines
Recording Abbreviations
Concise
 Managing While Facilitating The Group

01 02 03 04 05
KEEP THE RECORDING OFFER PARTICIPANTS A RECORD ONLY AS USE COMMON USE THE HEADLINE
CONCISE TEMPLATE FOR THEIR MANY WORDS AS ABBREVIATIONS (ONLY TECHNIQUE
RESPONSES NECESSARY WHEN APPROPRIATE)
 How to Avoid Lulls

Stay close to the Begin writing at the Repeat what the Ask participants to Ask a direct
writing boards first participant said as repeat their words question
"recordable" word you write
 Activity – Practice avoiding lulls
 List the key points of each news story using the news reporter's words.
 How will you avoid lulls when recording?
Additional Techniques for Recording

Practicing When Using

a Scribe

Having a Wall Plan

Managing Flip Chart Pages

Edit by Adding

Spell-Checking
 Practice When Using a Scribe

HELPFUL TO HAVE SOMEONE ELSE ALLOWS FOR GREATER EYE CONSIDER HAVING A PRACTICE
DO THE WRITING WHILE THEY CONTACT & PHYSICAL PROXIMITY SESSION – USE, NOT ABUSE THE
FACILITATE TO THE GROUP PEN!
Have a Wall Plan

Lays out a consistent approach as the Wall plan includes...

session progresses
Flip chart pages displayed infront of the room
(ground rules, parking boards, session objectives)
The starting point for the flip charts ( right to left)
Posted either side by side or under one another
to conserve space
  Have easles to
allow all flip chart
pages to be
viewed
Manage Flip  Avoid repeating
Chart Pages comments
 One flip chart is
not enough!
 Edit by Adding

1 2 3 4
Leave plenty of Making corrections, Line through the Add your own words
space bewteen lines use a different color words that are not in parentheses to
needed distinguish from
yours and the
speaker
Spell-Check

DIFFICULT TO SPELL CORRECTLY WHILE TAKE THE ISSUE OFF THE TABLE BY LETTING
USING FLIP CHARTS DURING SESSIONS PARTICIPANTS KNOW INADVANCE THAT
SPELLING DOESN'T COUNT!!!
Applying the Secrets of Recording

Documenting the Session Documenting Decisions

Decisions made
Actions to be taken
Open issues
Relevant analysis
 • Chooses which comments merit
recording on the flip charts.

Two Deadly
Sins of • Interprets the words that are
Facilitation spoken and records the
interpretation, instead of recording
what is said.
Questions?