Career Development {Mastering in-Demand Skills} A guide

for Future-proofing Your Career

 Talent wins games, but Teamwork and Intelligence
wins Championships” – Michael Jordan

In today’s workplace, competition is defined by

limited spaces – internally, and externally by high
unemployment, having the technical skills and
knowledge is no longer enough for employees to
excel in the workplace.
 What are Soft Skills?

Soft skills are the personal

attributes that allows us to
effectively relate to others. These
skills enhance our personal
interactions and lead to greater job
performance and satisfaction. Like
all other skill sets, soft skills can be
learned.
 Soft Skill 1: Emotional Intelligence
The ability to recognize and manage our feelings so that
they are expressed appropriately. Four components of
EI

 Self – Awareness
 Self – Management
 Social Awareness
 Relationship Management
 Soft Skill 2: Professionalism
Professionalism is the ability to conduct yourself with integrity,
responsibility, accountability, and excellence
 Always reporting to work on time and returning
promptly from breaks
 Dressing appropriately
 Being clean and neat
 Speaking clearly and politely to colleagues,
customers, and clients
 Striving to meet high standards for one’s
own
work
 Soft Skill 3: Communication
The most important thing in communication is hearing what isn’t said -
Peter Drucker
Ways We Communicate
 Nonverbal communication
 Verbal communication
 Body language
 Artistic communication
 Musical communication
 Improve non-verbal communication
 Improve listening ability
 Improve honest and openness in communication
 Soft Skill 4: Team Work
Working alone is a no-brainer, Learn to work with
teams to gain achievements more than your capacity

 Identify your capabilities

 Settle down in your role
 Learn the whole process
 Flow with the team
 Soft Skill 5:
Problem Solving
It's not that I'm so smart, it's just that I stay with problems longer -
Albert Einstein

 Define the Problem

 Generate alternative solutions
 Evaluate the plans
 Implementation and Re-evaluation
 Soft Skills 6: Time Management
The ability to effectively manage your time is key to productivity
You can’t create more time in your day, but applying time management skills can
help you make the most of the time you do have!

 Scheduling
 Prioritizing
 Managing distractions
 The Myth of Multitasking
 Soft Skills 7: Attitude and Work Ethic
Creating a positive attitude for increased productivity
and workplace happiness.

 What are your goals

 Caring for others versus
caring for yourselves
 Build Trust
 Work is its own reward
Soft Skill 8: Adaptability/Flexibility
Ability to compromise and change in response to changing
situations and changing needs, and thrive are key to success in
the new fast-pace workplaces.
 Get Over the Good Old
Days Syndrome
 Change to manage
Process
 Change to manage People
 Show that you are worth
your weight in adaptability
 Soft Skills 9: Self-
Confidence

Self-confidence is simply the belief that you know what to do

and how to do it, that you are good at what you do, and that you
can handle whatever comes your way.
 Confident Traits
 Self-Questionnaire
 Sure-fire self-
confidence building
tactics
 Build others up
 Soft Skills 10: Ability to Learn

 Wow, you mean I’m not

perfect?
 Listen with an Open Mind
 Analyze and Learn
 Clear the Air, and Don’t hold
any grudges
 Soft Skills 11:
Networking
Networking is an essential part of building wealth - Armstrong Williams

 Redefine your Need

for Networking
 Identify the others’
interests
 Reach out
 Know when to back off
 Wrap Up

 This is by no means the end of your education about soft

skills. But it is expected that it will provide you with a key
tool in your journey to improving your soft skills set.
 Take a moment to review and update your action plan
• Any Questions and Recommendations