Effective Communication &

Presentation Skills
Presentation & Communication
Skill
– A necessity for HSEO
 Need for Enhancing
Presentation Skill
• Important role of HSEO
• Help in building rapport with
the team
• For effective interfacing
• To achieve our goal
• To gain impression
Your role as a trainer
 Training – Why?
• Training makes people more competent
• Personnel become committed to their
job resulting in pro-activeness
• Develops mutual trust.
• Increases productivity and profitability.
• Helps in personal growth and.
Development.
 Various stages
• Identify Training Needs
• Know your audience
• Selection of Training methods
• Creating Learning Environment
• Establishing ground rules
• Presentations skills
• Evaluating your performance & reflection
Design Site Specific
Training Programs
 How & when to identify
• During the planning stage.
• Based on the risk assessments & population at risk
• Legal requirement if any
• New processes, equipments
• Activities having a track record of incidents
• Specific target group under higher risk.
 Target groups
• Staff
• Trainee staff
• Unskilled Workmen
• Skilled Workmen
• Subcontractors
• Visitors
Training Matrix

Training Matrix
 Types of Safety Training

• Induction Training
• Skill based Training
• Ongoing Training
• Activity Based Training

PEP Talk / Tool Box Meeting is not a Training

 Resources
• HSE Induction (e-learning) Package with
Evaluation Module – In 9 Languages

• Trade Specific Training Program

– Carpenters
– Riggers & Khalasi
– Drivers & operators
 Site Training Programme
Some of the Hurdles you may face to arrange for
Training:-
- Infrastructure (Trg Hall, In-focus, PC, Screen)
- How to collect participants
- How work can be arranged
Effective Presentation Skill
 YOUR FOCUS
• What is your audience expecting out of the
presentation?
• What are the goals and purpose behind the
presentation?
• What are your limiting factors?
UNDERSTAND - How People
receive you?
 Analyze your Audience

• Audience Size. • Mental Frame

• Age Group • Attitude
• Shared Purpose • Values
• Group’s Expectation • Responsibility
• Knowledge
 Material Content
• Which are relevant to the subject
• Independent to avoid repetition
• Priority wise to maintain a sequence
• Check the availability before preparing it NEW
Nice to Know

Should Know

Must Know
 Keep It Simple (Text)
• Too many colours
• Too Many Fonts and Styles
• The 6 x 7 rule
– No more than 6 lines per slide
– No more than 7 words per line
 Structure
• Objective – what you intent to tell
• Description – what you tell
• Conclusion – what you told
 Presentation time & no of sides
• Ration of no of slides to the presentation time
available
• Thumb rule – 60 min – max 30 slides.
Improving Communication Skills
 Communication Skill

Communication involves:-
What goes on inside of (intra-personal)

Our relation with others (inter-personal)

One to one/groups/mass communication

 Three Main Areas

ASK

• Attitude
• Skill
• Knowledge
 COMMUNICATION SKILL

FACTORS AFFECTING

CONFIDENCE
CONFIDENCE RAPPORT
RAPPORT

ENTHUSIASM
ENTHUSIASM CREDIBILITY
CREDIBILITY

- NERVOUSNESS
VERBAL
VERBAL NON-VERBAL
NON-VERBAL
ARTICULATION POSTURE
INFLECTION GESTURE
HUMOUR EXPRESSION
LANGUAGE EYE CONTACT
CONTINUITY
 How to improve?
• Your altitude depends on your attitude
• If the Listener has not understood, I have not
communicated properly
• Ask questions like what, why, where, when,
who, How etc to get the complete information
• Express to express and do not express to
impress, at the time you express.
 How to improve?
• Never say “No” directly to boss & customers.
Use “yes……..but” technique
• You are unique
• Effectiveness depends on
 How we look
 What we do
 What we say
 How we say
• When things go wrong, go to “What Next”
immediately
Inter personal effectiveness
Scenarios
 Scenarios
• Interaction with Skilled workmen
– Eg – non usage of plug top. Reason – Work
pressure – material not available in store

• Interaction with subcontractor / foreman

– Eg – initiating petty activities without sufficient
arrangement. Chipping work without scaffold,
provision of tapping power, PPE etc.
 Scenarios
• Interaction with P&M Engineer
– Eg – unsafe equipments. siting reason as non-
availability of equipment for maintenance due to
work pressure.

• Interaction with Formwork Engineer

– Eg – Scaf tag implementation not effective. Sites
the reason as non-cooperation from site
engineers
 Scenarios
• Interaction with Site Engineer
– Eg – Scaffolding completely unsafe & worker not
using harness. On conversation puts blame on
formwork engineer & HSEO.

• Interaction with Construction Manager

– Eg – Deploying hydra crane without safety
arrangements. Rented hydra being used only for
short duration.
 Scenarios
• Project Manager
– In case of an accident
– In case of a bad report from client
PEP Talk

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 Pep Talk
Pep-talks shall be conducted by Engineers and HSEO regularly
at Site.

Objective :
• Make the worker aware of risks and hazard involved in the job.
• How to take care of the risk and hazard
• Safe method of doing the job
• Proper use of personal protective equipment

Pep-talks are conduced before starting any job

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 PEP Talk
• Why Safety Pep Talk?

• When delivering safety Pep talks, your objective is

to help workers RECOGNIZE and CONTROL
hazards on the project.

• Safety talks demonstrate the commitment of

employers and workers to health and safety.
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 TIPS to Conduct
• Choose a topic suited to site and work conditions.
• Deliver the talk where it will be most appropriate.
• Near the tools and equipment you are talking about.
• Connect key points to things your crew is familiar
with on the project.
• Pinpoint hazards.
• Talk about what may happen.
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 TIPS to Conduct
• Wherever possible, use real equipment, tools,
material and jobsite situations to demonstrate
key points.

• Ask for questions. Answer to the best of your

knowledge. Get more information where
necessary.

• Keep a record of each talk delivered.

40
 TIPS to Conduct
Remember
• The information you present in a Pep Talk may be
the only information to workers about a particular
tool, equipment, type of material, or work procedure
on the project.

• In choosing and presenting your talk, do everything

you can help workers to remember and act on the
message as you delivered.

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 List of Topics

• Access & Egress

• PPE
• Fall Protection
• Manual material handling
• Ladders & Scaffolding
• Electrical Connection & Cable Routing
• Hand Tool & Power Tools
• Wire Rope & Rigging
Guide

42
 List of Topics

• Confined Spaces
• Compressed Gas Cylinders
• Welding & Gas cutting
• Excavation & Trenching
• Housekeeping
• Fire Extinguisher
• Vehicle safety & Traffic control
• Guards & Rails
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HSE Committee Meeting
 HSE Committee Formation
• Composition of the committee

• Circular on formation of committee

• Changes in HSE Committee

Formation
 HSE Committee Meeting
• Frequency

• Agenda

• Inputs for the meeting

• Minimum points to cover

• Procedure

• Taking Minutes
Minutes
Thank you