BUSINESS

PROCESS
REENGINEERING
 PROCESS

A specific ordering of work activities across time

and space, with a beginning, an end, and clearly
identified inputs and outputs.

Input Process output

 BUSINESS PROCESS

A group of logically related tasks that use

the firm's resources to provide customer-
oriented results in support of the
organization's objectives.
 BUSINESS PROCESS
REENGINEERING

“Reengineering is the fundamental

rethinking and redesign of business
processes to achieve dramatic
improvements in critical, contemporary
measures of performance, such as cost,
quality, service and speed.”

Types of change
Radical
Incremental
 BPR VER SUS PR OCESS
SIMPL IF ICA TION

Process Simplification
Process Reengineering

Radical Transformation
Incremental Change
Vision-Led
Process-Led
Change Attitudes &
Assume Attitudes &
Behaviours
Behaviours
Director-Led
Management-Led
Limited Number of
Various Simultaneous
Initiatives
Projects
 BPR V ERSUS C ONTINUO US
IMPR OVEMENT

Continuous Improvement Process Reengineering

Incremental Change Radical Transformation

People Focus People & Technology Focus
Low Investment High Investment
Improve Existing Rebuild
Work Unit Driven Champion Driven
 ST AGES OF
REE NG INE ER IN G
Realization
Essentials
Rethink
Redesign
Retool
Evaluating again
 PROJ ECT P HA SES RE QUIR ED F OR
SUC CE SSFUL BP R

Begin Organizational change

Build the Reengineering
Organization
Identify the BPR Opportunities
Understand the Existing Process
Reengineer the Process
Blueprint the new Business System
Perform the transformation
 FORMS OF RE-ENGINEERING

Systems Reengineering

Infrastructure Reengineering

Business Process Reengineering

Systems reengineering helps in
effectively utilizing computers
(hardware and software), storage and
technical personnel that an
organization has at its disposal.
 Hardware reengineering:
It is concern with the radical shift in
computer equipment technology of
an organization and involves they
expenditure.

 Software reengineering:
CAM
CAD
CIM
Computer-aided manufacturing (CAM) is the use of
computer-based software tools that assist engineers and
machinists in manufacturing or prototyping product
components. CAM is a programming tool that allows
you to make 3D models using computer-aided design
(CAD). CAM was first used in 1971 for car body design
and tooling.

Areas of usage
re printed circuiIn mechanical engineering
In machining
In electronic design automation, CAM tools
prepat board (PCB) and integrated circuit
Computer-aided design (CAD) is the use of computer
technology to aid in the design of a product.

Fields of use
The Architecture, Engineering, and Construction (AEC)
Industry
Architecture
Architectural engineering
Interior Design
Interior Architecture
Building engineering
Civil Engineering and Infrastructure
Construction
 CONTINUED …
Water Supply and Hydraulic Engineering
Storm Drain, Wastewater and Sewer systems
Mapping and Surveying
(Chemical) Plant Design
Factory Layout
Heating, Ventilation and air-conditioning (HVAC)
Mechanical (MCAD) Engineering
Roads and Highways
Railroads and Tunnels
“CIM is the integration of total
manufacturing enterprise by using
integrated systems and data communication
coupled with new managerial philosophies
that improve organizational and personnel
efficiency.”
COMPO NENT S D IST INGUIS H CIM F ROM
OTHE RS:

Means for data storage, retrieval, manipulation and

presentation;

Mechanisms for sensing state and modifying

processes;

Algorithms for uniting the data processing component

with the sensor/modification component.
 SU BSYSTEM F OU ND IN CI M:
CAD/CAM (Computer-aided design/Computer-aided manufacturing)
CAPP, (Computer-aided process planning)
ERP (Enterprise resource planning)
CNC (computer numerical control) machine tools
DNC, direct numerical control machine tools
FMS, flexible machining systems
ASRS, automated storage and retrieval systems
AGV, automated guided vehicles
Robotics
Automated conveyance systems
[[Project management software computerized scheduling and production
control
CAQ (Computer-aided quality assurance)
A business system integrated by a common database.
Lean Manufacturing
 INFRA STR UCT URE RE ENGI NE ERING

It involves restructuring the entire

organization with a purpose of improving its
productively.

It is a comprehensive and long-drawn

approach of reinventing an organization.

Changes can be macro and micro level.

BUSINE SS P ROCESS R EENGINE ERI NG

It is a methodical, regimented progressive

move toward the critical examination,
rethinking, redesign, and implementation of
the redesign processes of an organization.

BPR is also referred to as business process

improvement (BPI) or Business process
development.
 THE R OL E OF INF ORMA TION
TECHNOL OGY IN BP R

Shared databases, making

information available at many
places.
Expert systems, allowing generalists
to perform specialist tasks .
Telecommunication networks,
allowing organizations to be
centralized and decentralized at the
same time.
Decision-support tools, allowing
 THE R OL E OF INF ORMA TION
TECHNOL OGY IN BP R
Wireless data communication and
portable computers, allowing field
personnel to work office
independent.
Interactive videodisk, to get in
immediate contact with potential
buyers.
High performance computing,
allowing on-the-fly planning and
revisioning.
 METHO DO LOG Y

Structural organization with

functional units.
Introduction of New Product
Development as cross-functional
process
Re-structuring and streamlining
activities, removal of non-value
adding tasks.
Envision new processes
Initiating change
 METHO DO LOG Y

Process redesign
> Develop alternative process
scenarios .
> Develop new process design.
> Design HR architecture
> Select IT platform
> Develop overall blueprint and
gather feedback.
Reconstruction
Process monitoring
General Motors Corporation implemented
a 3-year plan to consolidate their
multiple desktop systems into one. It is
known internally as "Consistent Office
Environment"

Southwest Airlines offers another

successful example of reengineering their
company and using Information
Technology.
 SUC CE SSE S AND RE ENG INE ERING
INI TI ATIV ES I N BPR

Ford reengineered their business

and manufacturing process from just
manufacturing cars to manufacturing
quality cars, where the number one
goal is quality.
This helped Ford save millions on
recalls and warranty repairs. Ford
has accomplished this goal by
incorporating barcodes on all their
PR ES ENTED B Y:

REHAAN KHAN
M. RAKESH SINGH
SUMAN ALLA
ROHIT MUNJAL
ASHISH SINGH
SUPRIYA MUNJAL
HARIOM