HM 324

ERGONOMICS AND
FACILITIES PLANNING
FOR THE HOSPITALITY
INDUSTRY
PREPARED BY:
MR. JOHN MICHAEL C. TIMOSA, LPT, MSHRM
Chapter 3:
Human Engineering
1. Human Engineering:

Human Engineering, also known

as ergonomics, involves
designing work environments
and systems that fit the people
who use them, enhancing
efficiency and well-being.
In the hospitality industry, ensuring that kitchen workstations
are at a comfortable height for chefs to prevent strain and
improve overall workflow.
2. What is Human Engineering in
Management?
In management, Human
Engineering involves tailoring
organizational structures and
processes to match human
capabilities, fostering a more
productive and harmonious
workplace.
Implementing shift schedules that
consider employees' natural
circadian rhythms for better
alertness and performance.
3. Effects of an Ergonomics Program:

• Direct Benefits: Immediate advantages of an

ergonomics program include reduced physical strain,
decreased workplace injuries, and improved employee well-
being.

• Indirect Benefits: Beyond the obvious, there are ripple

effects on productivity and cost, creating a positive work
culture and reducing absenteeism.
Investing in ergonomic chairs for
hotel front desk staff, reducing
discomfort during long hours and
potentially preventing back-
related issues.
4. Objectives of Human Engineering:

1. Enhance Efficiency: Human

Engineering aims to streamline
processes, making tasks more
straightforward and less
physically taxing.

2. Promote Safety: Creating work

environments that minimize
risks and prioritize the safety and
health of employees.
Designing housekeeping carts in
hotels with easy-to-reach
compartments, reducing bending
and reaching movements.
5. Importance of Ergonomics:

Ergonomics is crucial for

ensuring the well-being of
employees, improving job
satisfaction, and ultimately
enhancing overall organizational
performance.
Adhering to ergonomic principles
in the layout of a restaurant's
kitchen to optimize the workflow,
leading to faster and more
efficient food preparation.