Monthly Quality

Performance January -
2024
Prepared By:- Satyender Pundir
Approved By:- Vaibhav Bamhanelkar
 MONTHLY PERFORMANCE- CUSTOMER COMPLAINT– JAN’ 24.

Criticality of the complaints

Total Complaints of Dec Month 09

Critical 07

Major 00

Minor 00

VOC 02
 MONTHLY PERFORMANCE- CUSTOMER COMPLAINT– JAN’ 23.

Party Wise Complaints

NC Month Client Name Job Name Defect

Dhunseri 6 X 14 MM Cracking, Delamination and High Bending

JPFL 6 X 12 & 6 X 16 MM Low C.S

Dhunseri 6 X 14 MM Cracking, Delamination and High Bending

SB Pack 3 X 15 MM Poor Finishing

Dec -23
SB Pack 3 X 15 MM Poor Finishing

JPFL 6 X 12 Low C.S 520-540 KGF

JPFL 6 X 16 Low C.S 520-540 KGF

 MONTHLY PERFORMANCE- CUSTOMER COMPLAINT– JAN’ 23.

Process responsibility in the complaints

Total Complaints of Dec Month 07

Winder 03

Side Grinding & Cutting 02

Length Cutting & Bending Check 02

 MONTHLY PERFORMANCE- CUSTOMER COMPLAINT– JAN’ 23.

Dhunseri , Qty - 410 Pcs. Discrepancy :100.00%, Responsible Dept.: Production & Quality
Defect Class Product Affected RCA CAPA

Cracking, Delamination 6” 14 mm X 2500 mm Length Due to negligence of Improper Glue Distribution, Training has been imparted to concerned team.
and High bending Uneven Temp, Finishing From now all the pipes will be dispatched only after
. cross test .Each & Every pipes will be checked
before packing .
 MONTHLY PERFORMANCE- CUSTOMER COMPLAINT– JAN’ 23.

Dhunseri , Qty - 896 Pcs, Discrepancy :100.00%, Responsible Dept.: Production & Quality
Defect Class Product Affected RCA CAPA
Delamination 6” 14 mm & 6” 16mm Due to negligence of Improper Glue Distribution, Increase frequency of checking of gumming
Uneven Temperature & Finishing checking on winding process.
.
 MONTHLY PERFORMANCE- CUSTOMER COMPLAINT– JAN’ 23.

S.B Pack , Qty - 1600 Pcs, Discrepancy :100.00%, Responsible Dept.: Production & Quality
Defect Class Product Affected RCA CAPA
Poor Side Finishing 3” 14 mm Due to negligence of cutting machine Without Clearance of Quality Department no
. material will be packed . After Cutting material will
be checked by Quality person.
Thank You!