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Social Engineering

Security Awareness

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Facts about Social Engineering

1 in every 99 emails is a phishing attack. In other words, 4.8 emails per employee in a typical
five-day work week are phishing emails.

98% of cyberattacks rely on social engineering

43% of IT Professionals say they have been targeted by social engineering in the last year.

45% of employees click emails the consider to be suspicious “just in case it’s important”

On average, social engineering attacks cost $130,000

45% of employees don’t report suspicious messages out of fear of getting in trouble

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Social Engineering

What is social engineering?

The use of deception to manipulate individuals into divulging confidential or personal


information that may be used for fraudulent purposes

What are common social engineering attacks a company will be subject to?

Phishing
Spear Phishing
Vishing
Whaling

Scareware

Quid Pro Quo

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How to know if you are being socially engineered

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Phishing

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Email (Phishing/Whaling)

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Quiz Time

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Quiz Time – Answer

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Phone Call (vishing)

Scam calls or calls pretending to be someone from your financial institution for example:

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Scareware

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Scareware attempt

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Quid Pro Quo

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Scratch my back, I’ll scratch yours

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How do we protect ourselves?

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How to mitigate a successful attempt

Utilize safe practices when giving out your email address

Verify the sending and receiving domain of the email address

CALL the user from a known number if you suspect a phishing attempt.

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Current Safeguards

Outlook Tool Tips

IP Block Lists

Safe Sender List

Blocked Domains

Anti-impersonation list

Anti-Virus software

Multi-Factor Authentication (MFA)

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What to do with your social engineering attempt

Save the entire email and put it in a ticket to notify your IT Department

Immediately change your account passwords

Report the email to Microsoft

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Action to take if you are phished

Immediately report it to your IT Department and Security Compliance

Close out of ALL windows

Immediately change your account passwords

Document what you did in detail

Do not pay any money to untrusted parties.

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You are the first line of defense with social engineering attempts.

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