Business culture in Australia

Business culture in Australia

Presented by Group Members

Sarthak Gharat Nishant kothekar

Sonali More Khatija Mukadam

Shravani Babar Tawkeer Khan

Nikhil Vaidya
• Overview of presentation

 Introduction
 Background of country
 Language and religion
 Business Mentality
 Meeting Etiquette & Business Meetings
 Body language
 Negotiating & Decision making
 The Art of Conversation
 Conclusion
 • Introduction
• Australia is a country and continent
surrounded by the Indian and Pacific
oceans. Its major cities – Sydney,
Brisbane, Melbourne, Perth, Adelaide -
are coastal.
• Australia is one of the most easiest
places in the world to do business.
According to rankings published by the
World Bank that compare the ease of
doing business in different countries ,
• Background of country

• Australia is an open market with minimal restrictions on

import of goods and services making it an ideal place to
do business. Australia’s highly educated workforce and
diverse natural resources attract high levels of foreign
investments.
• The country is also internationally competitive in
financial and insurance services, technologies and high
value added manufactured goods.
• Australia historical connections to the United kingdom
and the United States, combined with being in similar
time zones to Japan, China and the booming economies
of South East Asia.
 • Language and Religion

Australia does not have an official

language, but the national language is
English (de facto) and the standard dialect.
— General Australian
 • Business Mentality

 Australians are very straightforward when it comes to business, so they

do not need to build relationships for a long time before doing business
with you.
 They appreciate modesty, so try not to oversell your company and do not
even think of applying aggressive sales techniques.
 Australians demonstrate modesty as much as they appreciate it. They
can even downplay their own success, so do not jump into conclusions
straight away
 The decision making will be slower than usually, as the work
environment in Australian business culture is collaborative. Top
management will consult subordinates.
 The good news is that Australians do not find it hard to say “no”, so the
answer will be clear and straightforward.
 • Meeting Etiquette

 A handshake and a smile suffices.

 While an Australian may say ‘G’day’ or ‘G’day, mate’, this may sound
patronizing from a foreigner.
 Visitors should simply say, ‘Hello’ or ‘Hello, how are you?
 Australians prefer to use first names, even at the initial meeting.
 Australians are not very formal so greetings are casual and relaxed .
• Business Meetings

 Regarding dress code, men should wear a dark colored,

conservative business suit. Similarly women should wear a
smart dress or a business suit.
 Punctuality is important, it better to arrive few minutes early.
 You can present your business card at the introduction. Keep its
content to facts and figures - emotions and feelings are not
important.
 • Body language

 In Australia strong eye contact is essential – it

demonstrates involvement.
 The accepted distance between people at
meetings is an arms length.
 • Negotiating and Decision making

• Australians tend to be direct. Top management are the

decision makers.
• Objective process of negotiation focusing on facts..
• Decision making is concentrated at the top of the
company..
• They do not like high pressure techniques.
 • The Art of Conversation

 English is the spoken language at business meetings. However,

stick with standard terms; do not experiment with Australian
terms.
 Topics to avoid though are religion, politics and sex – unless the
Australian counterpart brings it up.
 Do not get into immigration and aboriginal issues no matter how
curious you are. Also, comments on accents will not be welcome,
as they often distinguish social classes.
 Note that Australians use colorful language that would be
unacceptable in other countries
• Conclusion

 The result of this studies about the awareness and

understanding of the cross cultural and communicational
characteristics of the country and are termed to be crucial for
the successful business interactions between members of
different countries.
 More precisely, too effectively and ethical business in country
like Australia requires an understanding and acceptance of
collectivism.