To develop a simulation

model with ARENA

software
To perform analysis on
existing system
OBJECTIVES
To perceive the random
effects on the system

To measure the performance

of a Barbershop
 A simulation imitates the operation of
real-world processes or systems with the
use of models.

INTRODUCTION
The model represents the key behaviors
and characteristics of the selected
process while the simulation represents
how the model evolves under different
conditions over time.

In our project we have tried to analyze

an existing system through ARENA
software. We have selected a barbershop
and simulated the process to understand
it’s efficiency.
 STEPS IN SIMULATION

Formulate Collect Yes Construct a Make A

Problem & Data & Is It computer
Define A Valid? program & Pilot
Plan The
Study Problem Verify Runs
NO

Implementation Analyze Yes No

Of Results Documentation Output Production Is It
Data Run Valid?
 CONCEPTUAL MODEL DEVELOPMENT

Shave Yes
Hair Cut after hair Shave
s
Ye cut?
Number of
people in
Entry the
queue<3? No No
Shave Exit
 We went to a Berber shop called “Surma Hairdresser”, located at Surma
Residential Area, Akhalia, Sylhet.

Number Of Counter/Berber: 2

Service time: 12 Hours

PROBLEM
STATEMENT
Data collection time: 3 hours 3.30 minutes (10.30 AM-02:00 PM)

Data collected: Person

Peak time: 10AM to 1PM & 5PM to 8 PM (As mentioned by the Berber)
 SIMULATION SOFTWARE

Arena Simulation Software is not only the most widely-used simulation

product on the market today, but it is also the most comprehensive. The
Educational version of Arena provides value by introducing students to
the principles of simulation.

ADDITIONAL SOFTWARE

Stopwatch Notepad
 COLLECTED DATA

INTER ARRIVAL TIME (Min) Process Times (Min)

8.58
Haircut Shaving
6.44
9.11
41.07 21.41
7.20 33.52 23.02
12.02 48.12 22.18
6.57 35.39 28.12
11.29 42.08 27.19
5.43 49.02 24.07
13.15 37.53 25.39
43.29 20.35
9.51
30.44 23.46
7.05 46.13 27.03
14.13 39.36 22.54
5.20 31.56 29.31
10.41 45.24 20.58
8.57 36.58 26.48
13.09 33.23 20.26
44.49 28.38
5.35
31.36 21.20
11.47 47.41 26.15
7.55 38.45 25.12
12.26 50.00 23.27
Expression Building using Input Analyzer

Inter-Arrival Time

Distribution: Beta
Expression:5 + 10 * BETA(0.838, 1.15)
Square Error: 0.005764

Hair-cutting Process

Distribution: Beta
Expression:30 + 20 * BETA(0.749, 0.718)
Square Error: 0.001751

Shaving Process

Distribution: Beta
Expression:20 + 10 * BETA(0.839, 1.12)
Square Error: 0.005182
 Simulation Model

Time Shaving After

Hair cut
10:00:00 Haircut
0
0
0
True
Shave or not
0
Customer Queue Haircut or True False
Size 0
Arrival Shave
Check
0
False Departure
0
0

Number in Queue

Shave

0
Performance Analysis
Process Performance Analysis
Queue Performance Analysis
Resource Performance Analysis (1)
Resource Performance Analysis (2)
 DRAWBACKS
RANDOM EFFECTS OF
BERBER SHOP
Inaccuracy of Small sample
gathering data. size.
 Location.
 Service Space.
Inability to
 Long Processing Time. Variation of data collect data
 Resources Shortage. at different times. during multiple
peak times.
 Project Summary

•From the evaluation of above results, 2 counters are

not enough in normal time as the waiting time or
queue length can keep rising to an alarming amount.

•During the peak time, 3 or more counters/barbers

may come in handy.
 Simulation allows a learner to function in an
environment as close as possible to an actual
situation and provides opportunity to analyze
for development without interrupting the
Conclusion workflow.

Through Arena software, a simulation study

was conducted of a pharmacy shop, and the
results were shown.